HT1386 windows is not recognizing my device
hi there,
I am trying to plug in my ipod touch using the usb to the computer, and it chargers at first, then stops. Can someone help with this program or should i just take the product back?
Thank you
First off, you need to have iTunes installed. You can get iTunes here: http://www.apple.com/itunes/
Second, when you connect your device to your computer, Windows will make the "new hardware detected" (aka "happy beeps") sound.
Third, if you take a picture or two with your iPod and then connect the iPod to your computer, not only will Windows make the "happy beeps," for new hardware, an Auto Run dialog box will appear on your desktop and Windows will put a new drive letter in Explorer.
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Hi rubicon7,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
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http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
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I hope this information helps ....
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