HT1390 Can't find iTunes movie rental on Mac after renting less then a month ago.

Where is a iTunes movie, when using a Mac, once you've rented but not watched right away?

yes. It was synced to my iPhone for a while after I watched it. Then at some point it got unchecked, and didn't realize that if you un-sync it from an iPHone, you delete it somehow. I figured it was still on my hard drive somewhere.

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I used to live in the UK, but now live in the USA, and I can't find iTunes Radio on my mac

I understand that iTunes Radio is only available in the UK, but now that I am back in the USA I can't find the button anywhere.

nbrebol wrote:
I understand that iTunes Radio is only available in the UK, but now that I am back in the USA I can't find the button anywhere.
iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085 says
iTunes Radio availability by country
iTunes Radio is available only in the United States.

Can't play iTunes movie rental because of QuickTime error????

Dear All,
I just rented and downloaded an HD movie from iTunes ("Despicable Me"), but can't play it, because instead I get the error message: "This movie requires QuickTime, which is not supported by this version of iTunes."
I do have QuickTime (V.10.1) as well as the latest version of iTunes (11.0.4).
How can I solve this supposed incompatibility problem?
Or can I at least get a refund or credit on the unused rental?
Thank you!!!

When I read your post, I checked my version of QuickTime, and see that it is version 10.2.
Then I noticed you are not running Mountain Lion - you are still on Lion per your post.
I don't know for sure if that's the problem, but I thought I'd mention it just in case.

Can't find HD movie rental on Apple TV

I downloaded a rental - HD. I see it on my PC, but can't get to it on Apple TV. Suggestions?

Hi there,
You may find the article below helpful.
Apple TV (2nd and 3rd generation): Purchasing and viewing movies
http://support.apple.com/kb/ht5183
-Griff W.

HT1657 where can i find my movie rental?

Just rented a movie and downloaded it from itunes and it is nowhere to be found. please help me.

Movies downloaded from iTunes will be in the default Videos App.
Rentals will appear in the Rentals tab there.

Where can I find a movie rental I downloaded from Amazon?

It's not in Downloads or in iTunes. Thanks!

Either in your Downloads folder or your Movies folder or if you installed sometype of software from Amazon to downkload and view these movies in a folder created by that software. So look in your Username folder, your Home Folder for it.

I can't find ITunes Radio on my phone after the update. Help?

I updated my iPhone to ios7 and wanted to use iTunes radio but I can't seem to find it anywhere

It is not in music app i searched all the possible location but unable to locate it in music app.

Can't find iTunes Library on external drive after iTunes 8 install

My music library (50GB) has always been on an external drive. After installing iTunes 8 I went to preferences to change from default to this drive but nothing showed up. The complete library is still on the disk. Tried reinstalling V 7 but still no luck.
Any ideas how to "reconnect" the library ?
iPOD is also still complete. Is there a reverse recovery that my iPOD content could be retrieved to my external drive as the library ?
Message was edited by: samben52

Changing the Library location within iTunes instructs the program were to store future music when Importing - not where to go look for current music.
You music files may be on the ExHD, but your music metadata (Playlists, Playcounts, Ratings, and other potential important attributes) are kept in the Library Database file. See: What are the iTunes Library files?
If you did not save a copy of this file, you may be in for a long recovery.
This well-written iLounge Article is a must-read for anyone who wants/needs a better understanding of how iTunes manages your music. It may shed some light on what you need to do next. or at the very least, help you describe your specific problem here a bit better.
Also see: Managing your iTunes Library on an External Hard Drive
Best of Luck

How can I make iTunes de-authorize my Mac after erasing it's hard drive?

How can I de-authorize a Mac Mini in iTunes AFTER I have already erased the hard drive?

You can deauthorize all then reauthorize it.
Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

HT1390 i can not find the movies i rent from itunes in library.

i tried to rent a movie from itunes. First they charged me the same movie two times. Second i can not find the movie i was charged two in my itune library or my iphone. I tried to rent it again, but they asked me to pay some movie for the third time. What **** is going on here?

Not all content types are available in all countries - in each country Apple can only sell what they are licensed to (and in some cases what a country's laws allows them to). A list of what is available where is shown on this page : http://support.apple.com/kb/TS3599
Do you have access to other music and film purchase download sites ?

HT204370 I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?

I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?

Hi brett242424,
Welcome to the Support Communities!
The movie would be in your iTunes library, in the Movies application. However, if the rental period has expired, you may need to contact the iTunes Store Support about your situation:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

Can I transfer an iTunes movie rental from one computer to another?

A movie I rented on one PC with iTunes Windows won't transfer to my main PC. I'm using the latest version of iTunes and Windows 7.
I also have an iPhone 4s with iOS 6. I can't transfer the movie rental there either.
(I want the movie on my main PC, because only that PC will show it on my TV. Both PC's are suthorized.
Help!

Sorry, but rentals cannot be transferred from one computer to another. Unless someone's found a trick I haven't seen, if you want the rental on your main PC, you'll have to pay to rent it again. As to transferring the rental to your iPhone, see:
http://support.apple.com/kb/HT1390
Regards.

I have a receipt for a rented movie but can't find the movie in iTunes or on Video app.

I have a receipt for a rented movie but can't find the movie in iTunes or on Video app. Shouldn't it show in my movie file on iTunes or Video app on iPad?

If you rented it on your iPad then it should have downloaded into its Videos app - if it hasn't completed downloading then it might still show in the iTunes app in a Downloads tab in it (Downloads only shows if there are downloads happening), the iTunes app on your iPad is just the store.
If it doesn't show in Videos then does it show via the iPad's spotlight search screen : pull down the centre of the homescreen (not from the very top of the screen, that will open Notification Centre) ?
If you rented it on your computer's iTunes then you will have to connect the iPad to your computer's iTunes and use its Movies tab to move it over to the iPad - rentals are a one-time only download, so won't show on your iPad for redownloading.
If you can't find it on the device/computer that you rented it on then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com

Can anyone give me advice on how to deal with a corrupted itunes movie rental?

Can anyone give me advice on how to deal with a corrupted itunes movie rental? I tried to download a movie and have been continuously trying to download it through the "check for available downloads" option, but it will not download.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

HT204370 I registered a digital copy on disneymoviesanywhere and connected with my itunes account but can't find the movies on my itune account. Just want to download the movie onto my ipod touch.

I registered a digital copy of a movie on disneymoviesanywhere. I connected the account to my itunes account but I can't find the movie on my itunes account. I'm just trying to download the movie onto my ipod touch.

Hey cptniemo,
Thanks for the question. Connecting your iTunes Store and Disney Movies Anywhere accounts should sync all of your eligible Disney, Pixar, and Marvel movies between both services. After connecting your accounts, you can check your purchased history in the iTunes Store:
Download past purchases
http://support.apple.com/kb/HT2519
Alternatively you can download the free Disney Movies Anywhere app from the App Store (iOS 7 required):
https://itunes.apple.com/us/app/disney-movies-anywhere-watch/id766894692?mt=8&uo =4
For more information and support with Disney Movies Anywhere, see this resource:
About Disney Movies Anywhere and iTunes Store
http://support.apple.com/kb/HT6129
Thanks,
Matt M.

HT1390 Can't find iTunes movie rental on Mac after renting less then a month ago.

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