HT1390 error when watching a movie

Who can I contact if I get a error half way through a iTunes rented movie? It just stopped completely.

reddog302,
Simple answer can be found here, on Pg 43::http://h10032.www1.hp.com/ctg/Manual/c02102005.pdf
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus

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Error when watching a movie on my iPad.

I have a movie (.mp4) on my PC (which wasn't purchased via iTunes) and I wanted to put it onto my iPad Mini (iOS 7.0.6). I put the video into the iTunes library and transferred it to my iPad and it was fine. When I went to watch it on my iPad however, I tapped the movie and the usual video player came up, but then it gave me the following error message:
"The operation could not be completed
An unknown error occurred (-12894)"
If anyone could help, that would be great.
Thanks,
Dean.

reddog302,
Simple answer can be found here, on Pg 43::http://h10032.www1.hp.com/ctg/Manual/c02102005.pdf
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus

How do I get more volume when watching a movie and can I use headphones?

How do I get more volume when watching a movie? And can I also use headphones?

Many governments now limit how loud headphones can go. Europe has been plagued with this for many years. Separate amplifiers are available.
I believe volumes should be kept at reasonable levels to avoid hearing loss, but it's not the governments job to protect me.
I prefer Beyerdynamic over Bose Headphones. (They spend a lot less money on advertising.)
http://www.amazon.com/beyerdynamic-DT770-PRO-250-ohm/dp/B0006NL5SM/ref=sr_1_1?s= electronics&ie=UTF8&qid=1308969660&sr=1-1

When watching a movie in Itunes the sound does not match the lips

when watching a movie in Itunes the sound does not match the lips, is this normal? & If I purchase a movie will it play like a normal dvd?

Try the suggestions in this thread.

HT200047 when watching a movie sub titles keep popping up and wont go away unless I stop the movie and restart it. I have sub titles and closed caption off but it still comes up.

dont know what to do. When watching a movie, closed caption comes up and it wont go away unless I stop the movie and restart it. Closed caption and sub titles are off but still comes up. I restored my apple tv to factory settings to see if that would stop it, but it didn't work still comes up. What can I do?

Hi,
I suggest you try the steps in this thread for test:
Disable Suggested Sites does not work.
http://answers.microsoft.com/en-us/ie/forum/ie9-windows_7/disable-suggested-sites-does-not-work/4ba064b1-1c6e-43f1-939e-2db1d335b2ef
Regards,
Vincent Wang
TechNet Community Support

When watching a movie every 7 seconds there is a very short freeze or shutter. The last 5 movies have had this problem.

When watching a movie every 7 seconds there is a very short freeze or shutter. The last 5 movies have had this problem. Iam unsure what to do.

Welcome to the Apple Community.
Check that no special effect or enhancement feature has been turned on on the TV itself.

When watching rented movie the picture keeps freezing, in about 30 seconds it plays again

when watching rented movie the picture keeps freezing, in about 30 seconds it plays again

I just started have this same/simmilar issue to. Was there a solution to the original question? I have 2 ATVs. One works without issue, the other... kicks me out repeatedly... to the point where the content will load for about 3 sec before kicking me all the way out. Tried all the trouble shooting options including: checking latest software update, reset, hard restart, and checking router download speed (over 50 Mbps on speedtest.net). Should mention this occurs most frequently when downloading Netflix content, but the same issue occurs downloading other content like PBS.

How to prevent the regular password prompts when watching a movie on my MacBook Air?

Hello everyone.
I recently started renting movies from the iTunes store and watched them on my MacBook Air since I don't have an appleTV. (In fact on my TV connected via HDMI cable to the MacBook but I think that doesn't change the cause)
Now every now and then a automatic password prompt kicks in overlaying the movie, so I have to stand up each time and type in the administrator password in the middle of the movie. This happens maybe about every 30-45 mins. Needless to say this is extremely unpleasant when watching a movie. Unfortunately I cannot tell you which programm causes the prompt since I always close all other programms other than iTunes.
Is there a way to temporarily prevent all automatic password prompts?
I hope you can help me,
Greetings jonezdotcom

This is taken from Mac Help. It should guide you in solving your issue.
Changing the way users log in
You can require users to enter a password to log in to your computer, or you can turn on automatic login, which automatically logs in a specified user each time the computer starts up.
Automatic login is useful if you’re the only person who uses your computer, and the computer is always in a safe and secure place. If you have more than one user account on your computer, or if you’re concerned about the security of information on your computer, you should require users to log in with a password. Automatic login is not available for accounts that are using FileVault encryption.
If you require users to log in, you can change what they see in the login window. You can show a list of users with a picture next to each name and a place to enter the password, or require users to enter both their user name and password.
To change the way users log in:
Choose Apple menu > System Preferences and click Accounts.
Open Accounts preferences
Click the lock icon to unlock it, and then type an administrator name and password.
Click Login Options.
Do one of the following:
To require users to log in whenever the computer starts up, choose Off from the “Automatic login” pop-up menu.
To have the computer automatically log in to a particular account when the computer starts up, choose the account from the “Automatic login” pop-up menu, enter an administrator password, and click OK.
IMPORTANT: Automatic login allows anyone to get immediate access to your computer simply by restarting it. If you turn on automatic login, make sure the computer doesn’t automatically log in to an account with administrator privileges.
Next to the ”Display login window as,” select how you want the login window to appear:
To have users select an account from a list in the login window, select “List of users.”
To require users to type their user account name and password, select “Name and password.”
To show each user’s password hint, select the “Show password hints” checkbox.
If you turn on automatic login for yourself, the computer opens your account when it starts up. If you log out, other users see a login window to log in to their user accounts.
The Login Options pane of Accounts preferences
Use the Login Options pane of Accounts preferences to change the way the login window behaves to be more secure or set up the way users will log in to their accounts
PREFERENCE EXPLANATION
Automatic login
To have the computer automatically log in to an account at startup, choose the account from the pop-up menu. This is less secure than requiring users to log in, since it allows anyone to use the computer just by turning it on.
To require users to select an account and enter a password to log in, choose Off from the pop-up menu.
Automatic login is not available for accounts that are using FileVault encryption.
Display login window as
Select “List of users” to have users choose their accounts from a list in the login window.
Select “Name and password” to require users to type their name and password in the login window.

TS2972 WHY IS MY HOME SHARING SHUT DOWN AFTER 5 MIN WHEN WATCHING A MOVIE. I DOWNLOADED LATEST VERSION FROM THE APPLE SITE. STILL DOES NOT WORK.

home sharing shuts down after 5 min when watching a movie. any solutions. already downloaded itunes from apple. did not work.

Make sure your computer is not set to fall asleep. Also check www.istumbler.net (netstumbler for windows) for interference on the network

TS2972 I have ATV2 and the correct version of ITunes yet when watching a movie from ITunes, ATV2 will drop it mid way through and then will claim home sharing is not activated in ITunes. Can anyone offer advice please?

I have ATV2 and the correct version of ITunes yet when watching a movie from ITunes, ATV2 will drop it mid way through and then will claim home sharing is not activated in ITunes. Can anyone offer advice please?

yepp, I have done numerous tests today, skipped router and hard wired betwenn PC and appletv3. same problem.
same network, but from my laptop, works like a charm.. so its not reproducable on all machines.
this seems to be a itunes/bonjour problem, not ATV3 problem.

HT1595 When watching a movie on Apple TV first generation, a black triangle will appear in the lower middle of the screen. Anyone know how to resolve?

When watching a movie on Apple TV first generation, a black triangle will appear in the lower middle of the screen. Anyone know how to resolve?

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
-Griff W.

When watching a movie purchased through I tunes it shuts out several times during play?

When watching a movie purchased through I tunes it shuts off several times during play?

Hello Boris73
Try deleting the tracks from your iTunes library and then downloading them again to test the playback. If it continues, then report the issue to the iTunes Store.
Download past purchases
http://support.apple.com/kb/ht2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

How do I correct the silverlight application storage error to watch netflix movies?

I get a Silverlight application storage error when attempting to watch an instant netflix movie. Following instructions of error message does not correct. Instant movies play properly with Explorer - but not Firefox.

o resolve this error, you will need to update Silverlight application storage:
1. From within the Silverlight player, right click.
2. Click Silverlight.
3. In the window that appears, click the Application Storage tab.
4. In the next window, click the "'Enable application storage" checkbox.
5. Click the "Delete all' button.
6. Click Yes.
7. Click OK.
8. Click your browser's Refresh or Reload button to continue.

HT1390 Unable to watched rented movie on ATV2

Last night we wanted to watch a movie on our ATV2 so on my Mac I went into iTunes and rented a HD movie. I let the download start and went off to prepare dinner. When I came back to my Mac a hour later there was an error message on the screen saying there was an error connecting to the store so I reinitiated the download. A few minutes later I got a message saying that the movie was ready for viewing, would i like to watch it now or later. I selected later and left it to continue the download.
In the end we did not end up watching the movie last night, but now I want to watch it. On my ATV2 I went into my library. The Rentals option appeared in the menu and, for some reason, the movie I rented is in the list of rentals twice. When I selected either of the movies to watch I got an error saying that the movie is currently being watched on another device and to stop it running on that device before trying again.
The movie was not being watched anywhere else. How do I tell iTunes this? Why won't it let me watch the movie on the ATV2 if I purchased on my Mac?
I tried rebooting both the ATV2 and Mac. I then deleted both copies of rental from iTunes. One of them I had issues deleting from trash, saying it was being used. I then restarted downloading the rental again and again said I would watch later when prompted. Now the Rentals option does not even appear on my ATV2 when I go to my library on my computer.
I could not find anywhere in the support material if it was actually possible to rent a movie from iTunes on Mac and then view on ATV2. Should it be possible? I did find a support note that said that any movie rented from an ATV2 could only be viewed on that device.
Any clues to fix this problem. I tried calling Apple support but they don't work weekends.

Further investigation revealed that I was unable to watch the movie anywhere. I kept getting iTunes Error 42110 when it tried to authenticate.
After searching through iTunes support material I found the solution, which was to remove the 'SC Info' folder from /Users/Shared. After I deleted this folder everything started working again.

How do I turn off computer monitor when watching DVD movie on TV monitor?

I think this is really a Leopard question because it involves setting up 2 monitors in System Preferences within OSX. 1) I have a wide screen TV connected to my iMac (Intel White Late 2006) through the Mini-DVI port and a separate audio cable. This connection works fine. 2) The purpose of the TV screen is only to watch DVDs using the DVD player and iDVD in my iMac. 3) In System Preferences->Displays->Arrangement, both my computer monitor and the TV screen appear as separate monitors. I have the setting to mirror each other. With this setting, the DVD movie plays on both the iMac computer screen and on the TV screen. 4) FINALLY, MY QUESTION: When watching a DVD on the TV screen, I would like to turn off the monitor in my iMac so that the screen is dark (in sleep mode to save power, etc.); I want only the TV screen to display the movie. How do I turn off only the iMac screen? Thank you. Dale

Dale H. Eckerman Jr wrote:
I think this is really a Leopard question because it involves setting up 2 monitors in System Preferences within OSX. 1) I have a wide screen TV connected to my iMac (Intel White Late 2006) through the Mini-DVI port and a separate audio cable. This connection works fine. 2) The purpose of the TV screen is only to watch DVDs using the DVD player and iDVD in my iMac. 3) In System Preferences->Displays->Arrangement, both my computer monitor and the TV screen appear as separate monitors. I have the setting to mirror each other. With this setting, the DVD movie plays on both the iMac computer screen and on the TV screen. 4) FINALLY, MY QUESTION: When watching a DVD on the TV screen, I would like to turn off the monitor in my iMac so that the screen is dark (in sleep mode to save power, etc.); I want only the TV screen to display the movie. How do I turn off only the iMac screen?
That's impossible. It can only be done on a laptop but not on an iMac.

HT1390 error when watching a movie

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