HT1390 I can't play my rented movie on my new mac

I rented a movie from iTunes and before watching it, I received my new Macbook Pro and I used a time machine backup as base for the new mac, but when I checked, it didn't transfer the rented movie, so, I copied it to a flash drive and copied it back to the new mac, when I tried to play it I got the following message "Could not play the rental “Rob the Mob” because it is authorized to play on another computer or device."
Can you guys suggest a fix?

There’s none; that’s part of the digital rights management for iTunes Store rentals.
(110231)

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    Best Regards,
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