HT1390 I have started the download for a movie 4 days ago, went tonight to watch it and it looks like it has downloaded most of it but states there is an error. I can't watch it or continue the processing download, what do I do?
Can you help me?
Welcome to the Apple Support Communities
Press Shift key on boot, delete Mountain Lion installer from Applications, open App Store > Purchases and download OS X. If it doesn't help > http://www.apple.com/support/mac/app-store/contact
Similar Messages
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I have a first generation iPad and the screen went completely green on me and locked up. I was able to unlock it, but now there's a green haze all over the screen. Anyone know what the issue could be and how I can get it fixed?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Cheers, Tom -
I am a K-6 tech teacher and just recieved two classroom sets of iPads. I'm wondering what is the best way to set up iTunes so that apps may be downloaded. I do not want to put my personal information in and I do not want students to put in their informtion either. Teachers want to be able to download free apps and when the school purchases iTunes gift cards, they would like to be able to use them. What is the best way to go about this?
Thank You!
JessContact your IT person. They will help you with provisioning & setting up the iPads and getting apps on them and locking them down so students can only access certain settings and apps.
I have asked that this post get moved to iPad Enterprise as it is more approriate forum for your question (even though it is about schools))
Don't create an AppleID yourself and use it to put stuff onto the school iPads. You can't have more than 10 iPads to one iTunes account anyway. -
I would also like to know how can I delete/release the "backup" space used in my local hard drive? Why do I need the time capsule if it's using my local hardrive to back up?
I would also like to know how can I delete/release the "backup" space used in my local hard drive? Why do I need the time capsule if it's using my local hardrive to back up?
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am trying to restore my Ipod touch 5 generation but I am receiving an error message that says your Ipod can not be restored you need your password I don't know my password so I don't know what to do. I have started the procedures 3 times but no luck till now
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
I have a problem to install may apps. I have started the program to download my apps but it does not happend anything. What is the problem?
D117 is the behavior describing similar to the screen shot in App doesn’t open | Progress wheel spins continually? If so then please utilize the solutions within the document to resolve the current error.
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I had contacted apple support before the Holiday and we had started the process of removing/replacing my husband as the primary on my ipad2. However, I keep getting messages now 'New iCloud Terms and Conditions' in a window that constantly pops up. When I go to settings to log into icloud, it is locked with a grey screen. What can I do? Also, I had gone throught he process of syncing all 3 of my devices Ipad2, mini and my iphone5 to have the same passwords, etc. for ease of use. Now that seems to be all wrong as well. HELP! I need these devices for my work and I'm short on time to go to the store, but will if I have to.
Thank you!
JulieIf the setting is greyed out perhaps you have restrictions enabled that would prevent someone from changing accounts. Settings>General>Restrictions>Allow Changes>Accounts.
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trying to download indesign for mac, photoshop and illustrator trial which i require immediately but your website is crashing/saying there is an error. Can you please advise when this will be rectified?
WHatever issues you have are specifuc to your local system, not Adobe. Since you have not provided any shred of useful,technical details such as system info nobody can tell you anything.
Mylenium -
hi ... i want to ask why i can't download (whatsapp,skype,faceboo)on my iphone ???? and why always appear message my password error when i want doing download ??? if my password error i can't sign in here !!!! what's the problem???
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network. -
When i add text to PDFs and work on the file for awhile, my red added text starts to turn into red X's with a box around them. I have OCRs turned off, i have the latest update, and i have registered the product. What is happening to my text while i'm working on these files? On top of this, my red arrows get moved around also.
Hi ,
Could you please update me with few details like what version of Acrobat are you using?
What OS do you work on ?
Do you experience this any particular PDF or happens with all of them?
Did you try the same with turning on the OCR ?Please check the same and compare the outputs .Does that help you in anyway ?
If the file is not confidential ,could you please share the file with us so that we can analyse it our end and revert you with the appropriate answer .
Please share the file on [email protected] and please cc [email protected] as well .
Regards
Sukrit Dhingra -
Running OSX10.6.8 two email account thru Roadrunner. Both accounts now indicate email sent but they never arrive. Can get inbound email. this started for one account 5 days ago and yesterday for the second account. any suggestions?
When we returned from a weekend trip, both emails were working. The obvious answer [to me anyway] is that the problem was with Roadrunner, not our minimac. The chances of finding out what the problem was with Roadrunner are slim and none.
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HT6114 I think I have started the download. How do I know how long my download will take?
I think I have started the download. How do I know the status of how much time is remaining?
Take your internet download speed, example 2 mbits/sec
Divide by 8 is 250kBytes per sec
Mavericks is 5GBytes, so 5,000,000,000 divided by 250,000 is 20,000 seconds or 5.5 hours.
Now substitute your internet speed. -
can not update photoshop keep getting this error
Adobe Bridge CS5 4.0.5 Update There was an error downloading this update. Please quit and try again later.
Adobe Extension Manager CS5 5.0 Update There was an error downloading this update. Please quit and try again later.
Photoshop 12.0.4 update for Photoshop CS5 There was an error downloading this update. Please quit and try again later.
Photoshop Camera Raw 6.7 Update There was an error downloading this update. Please quit and try again later.
contacted customer service they could not help me I have previously had Photoshop on two other computers I deactivated it from one computer to put on a new one put. Can not do the updates I need them for camera Raw.
Please HelpWhat operating system are you using?
You can try searching for, downloading the updates yourself and running the installers:
Product updates -
I purchased a refurbished MacBook Pro (MACBOOK PRO APPLE MD385LL/A)
I did go to newegg and purchase / install 16 GB of RAM
It worked fine for the first week or so, now I shut down and when I restart - it starts - then the apple logo comes up and it looks like it wants to continue - then a white screen comes up and stays.
This just started.
I got this fix from on line
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Macbook if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
It works most of the time How do I fix this permanently?Can you try putting in the old RAM to see if the problem persists?
Also see
Mac OS X: Gray screen appears during startup
https://discussions.apple.com/message/24477090#24477090 -
I get the message "Install Adobe Flash" can't be opened because it was not downloaded from the Mac App Store. This is the first time I have gotten the message. What do I need to do?
Hi Sandra,
you'll need to edit the security settings to install programs 'Mac App Store and identified developers'
Open the Systems Preference and go to Security & Privacy. There will be a section in the 'General' tab for 'Allow apps downloaded from:" The default selection is 'Mac App Store'. Change this setting to 'Mac App Store and identified developers".
This screenshot is taken on OS X 10.10 (Yosemite), so it may look slightly different if you're on a different OS X version.
Maria
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