HT1390 I rented a movie on my macbook pro, it took off the fee from my gift card. I can't find the movie to watch! Where is it. Not in my Libraray.

I rented a movie on itunes on my Macbook Pro. It took off the fee for rental from my gift card balance but NO Movie! Where is it. Not in Library...

Did you let the rental fully download before trying to watch it.

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When I try to print out something on my macbook pro,it cuts off the bottom, but if printed from a pc I get the whole article

when I try to print out something on my macbook pro, it cuts off the bottom, if printed from PC the whole article is printed

marionfromclermont wrote:
I have HP Photosmart 55510 series. In the print dialogue box it shows where the bottom of the 1st page is cut off and the top of the second.
Yes, but the part cut off the bottom of the first page should appear at the top of the second. No content should be lost, just split between pages.
Safari makes little or no attempt to keep a line of print or a picture from splitting across pages, seemingly just imaging the web page as one large image and printing so many inches or millimeters of the image per page.

My macbook pro kicks me off the internet to the home screen randomly, how do i fix this?

While I am on the internet mostly, my macbook will kick me off the internet to the homescreen. While I am watching a movie or surfing the web without a pattern it will move to the homescreen while the movie still plays for example.

When you have the problem, note the exact time: hour, minute, second.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough. It is never necessary or helpful to post more than about 100 lines. "The more, the better" is not the rule here.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

I am in China and need to buy a MacBook Pro with English as the core language. Where can I find one?

I am in Jilin China and went to the local Apple resale store, but all the MacBook Pros with Retina Display have Chinese as the core language, and the store workers couldn't help me get English. Where can I buy a BacBook Pro in China that has English as the core language?

Tom Gewecke wrote:
Lonna Lisa Williams wrote:
the store workers couldn't help me get English.
Not very bright of them. Every Mac can be switched among 33 languages, including English, in a few seconds via the system preferences.
http://support.apple.com/kb/PH14211
And in Chinese
http://support.apple.com/kb/PH14211?viewlocale=zh_CN
Along with that, when setting up a brand new Mac (or after install an fresh version of the OS), the first thing you have do is: select a language. That choice sets the language for the rest of the setup and the default. Pick English and you're done.
But as Tom mentioned, that can always be changed.

Hi I have been given a two year old MacBook pro and have downloaded the latest up dates but safari will not open. Any suggestions how to fix this would be appreciatedpro.

Hi
I have been given a MacBook Pro and have downloaded all the recent updates.
Safari will not open.
Any suggestions on how to fix this problem would be appreciated
Regards
lb6301

OK, the only thing that I can suggest at this point is to take the machine to your local Apple Store and have them download and install the latest version of Safari. It's likely something that they'll do for free if you get a nice Genius...
I don't know what I was thinking about - finely figured out that you MUST have an iOS or other device!
Sorry we couldn't solve the problem... hopefully, you've a nearby Apple Store? Or an AASP?
Clinton

My MacBook pro kicks others off the internet

hi guys and gals, can anyone help with this. I just bought a new MacBook pro with retina display. When I open it up and have it on, all my other devices lose their connection to the internet :/. When I close it, it takes a minute but the internet reconnects to the devices

Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select All Processes from the View menu, if not already selected, and also select the Network tab.
Click the heading of the Sent Bytes column in the process table to sort the entries by bandwidth usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Repeat with the Rcvd Bytes column.

My macbook pro keeps flashing an alert too quickly to read. How can I find out what it is to fix it?

I can't figure out even what application it is coming from. I'm assuming Finder, since it happens no matter what else is open or closed. The alret box pops up then vanishes before I can even get a look at it at all. It happens very erratically, and when I cleared out my user account, created a new one, it stopped for a few weeks before returning.
Any ideas?
2009 MacBook Pro running Mountain Lion

No idea. Impossible to speculate without more information.

I have rented a movie in ITunes, however it does not show up in the movies on my ATV, but purchased movies do. What's up?

I have rented a movie through ITUNES, but it does not show up on my ATV movies menu as they have in the past in a category called rentals. In fact that category isn't shown. My purchased movies are showing up. What's up?
Bindlach61

A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

I have Apple TV. Today I rented a movie to watch on it. It took the money from my itunes account but it will not play. Every time I try to play it flashes error occurred while downloading and to try again later. I have unplugged everything and no luck

I have Apple TV. Today I rented a movie to watch on it. It took my money from my itunes account. It keeps saying that a problem occurred while downloading. It also says to try again later. I have turned off and I have unplugged but nothing works. What do I need to do?

Something like this happened to me, where something went wrong on Apple's end and a movie I rented wouldn't play. I contacted Apple over the phone and they gave me back my money and fixed the problem for future use.

I downloaded a new version of itunes, then rented a movie to watch on my computer. now i cant find the rented movie or how to play it. please help.

I downloaded a new version of iTunes, then rented a movie to watch on my laptop. Now I cant find the rented movie or how to play it. Please Help.

It should be in the Movies part of your library - if you select Movies, then is there a Rentals tab on it with that film in it ?

TS3391 I movie 09 on my Macbook Pro isn't recognizing the presence of my Sony handycam dvd201E - nor does it offer options - any advice please? dave R

I movie 09 on my Macbook Pro isn't recognizing the presence of my Sony handycam dvd201E - nor does it offer options - any advice please? dave R

I have a MacBook Pro 15 inch early 2011.
The new features available in OS X Yosemite like Continuity, Handoff,etc are not supported in this model.
I did upgrade RAM to avoid any possible slowdown.
I found replacing the HD with SSD is too expensive for a 4 years old model.
Replacing the CPU/GPU is not for amateurs.
If you think that rebuilding a Mac part by part is a viable option, please go ahead and rebuild it.
Best.

HT1498 I rented a movie to watch it now and it said it was not going to start for like 18 hours. Hence, I never got to watch it. How do I get a refund?

I rented a movie to watch it now and it said it was not going to start for like 18 hours. Hence, I never got to watch it. How do I get a refund?

Hello sansonj
It there was an issue with your rental, then report it to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

TS3623 I rented a movie to watch later, when I went to watch it (within 24 hours), a message prompts me to go to 'download' in my settings; I do not see a 'downloads' option.

I rented a movie to watch later, when I went to watch it (within 24 hours), a message prompts me to go to 'download' in my settings; I do not see a 'downloads' option.

Welcome to the Apple Community.
Settings > iTunes Store > Check For ...

HT1657 my rented movie stopped and now i can't find it to continue watching it

my rented movie stopped and now i can't find it to continue watching it

Hello cheertalkr11,
Thank you for using Apple Support Communities.
For more information, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Have a nice day,
Mario

I started to download a movie for rent and lost internet connection. Now it tells me to go to my downloads but I can't find them where should I look.

I started to download a movie for rent and lost internet connection. Now it tells me to go to my downloads but I can't find them where should I look.

Me too!!! It says check your Downloads, but unable to find Downloads...

HT1390 I rented a movie on my macbook pro, it took off the fee from my gift card. I can't find the movie to watch! Where is it. Not in my Libraray.

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