HT1390 trying to rent a movie and error message pops up saying "item cannot be downloaded on this network. You must connect to wi-fi or download it on your computer". I just finished downloading a rental but I get this message when attempting another. Any

trying to rent a movie and error message pops up saying "item cannot be downloaded on this network. You must connect to wi-fi or download it on your computer". I just finished downloading a rental but I get this message when attempting another. Any help much appreciated

You might want to try it again. It started working for me about 10 minutes ago (~8pm CST).
This was happening for rentals and purchases.

Similar Messages

We are trying to rent a movie and it keeps prompting us to verify payment info and we have done this

we are trying to rent a movie and it keeps prompting us to verify payment info and we have done this

I kept having this problem, reset my iTunes password, verified account information several times, all with the same (bad) result. Finally, I actually went into the "Edit" section of my credit card and found that because I tried to access my account via another computer or device, i.e. Apple TV, I had to reenter my 3 digit credit card security code. That fixed the problem for me.

When I try to access Firefox I get this message: "Firefox is already running, but is not responding. To open a new windwo, you must first close the existing Firefox process, or restart your computer."

When I click on Firefox I get a window that says: "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your computer." I can't see where anything is running on firefox. I restarted the comuter and I shut down the computer. I also ran a full scan of the computer.

Sorry I am a PC user but have you seen
* [[Firefox is already running but is not responding]]
Firefox will be hanging for some reason. The quick solutions to kill the process and try again. The next step is to try to see if it will start and exit normally a couple of times, if so the problem is solved. If not the reason needs further investigation.
See [[firefox hangs]]
An immediate likely culprit after repeated problems are the duplicate session restore files, as discussed in the above KB article.

Is there a way to open a zip file received via email on the iPad? I tried and a message popped up saying mail cannot open the attachment.

Is there a way to open a zip file received via email on the iPad? I tried and a message popped up saying mail cannot open the attachment.

You need a third party app. Take a look at some of these on this Google page.
Open zip files on iPad

HT1600 I am trying to rent a movie, and it will not take my password as its on an old AppleId internet email, so I went to manage my AppleId acct and added that email on my acct. It still won't take my password? What do I do now?

I am trying to rent a movie on Apple TV. I have the wrong email address on account so I went to manage AppleId account and added my old email on my account. Went back to try movie again and it still wont take my password? What do I do now?

I am trying to rent a movie on Apple TV. I have the wrong email address on account so I went to manage AppleId account and added my old email on my account. Went back to try movie again and it still wont take my password? What do I do now?

HT201263 i have an iPhone 4. I forgot my passcode and can't access my phone. i tried to restore it, but halfway through the process iTunes stops working and a message pops up saying "iPhone cannot be access because it has a passcode" how am I suppose to r

how am i suppose to access my phone? PLEASE HELP

Follow the process mentioned below step by step to get your iPod Touch/iPhone/iPad working.
Make sure you have Latest Version of iTunes (11.1.3) Downloaded and Installed on your Computer, if not then you can download the latest version of iTunes from the Link below.
http://www.apple.com/itunes/download/
Now once you have the Updated version of iTunes installed on your computer follow the below steps to get your iPod Touch/iPhone/iPad in Recovery Mode and Then restore it to factory settings
Open iTunes Application on your computer and then start the process step by step
1>Disconnect your device from the computer (if connected). The process won’t work if you start with the iPod Touch/iPhone/iPad connected to the computer. Leave the cable connected to the iPod Touch/iPhone/iPad, as you will be reconnecting the iPod Touch/iPhone/iPad to the Computer later in the process.
2>Power down your device. Turn off your device by holding down the Power button ( On Top right corner of iPod Touch/iPhone/iPad). When the power slider appears, slide it to the right. Wait for your device to comepletely shut down before continuing.
3>Press and hold the Home button (Home Button is located at bottom of your iPod Touch/iPhone/iPad screen/display). With the Home button held connect the device to your computer with the USB cable. When reconnected, your device should turn on.
(If the low battery screen appears, charge your device for a few minutes and try the process again.)
4>Continue holding the Home button. After a few moments, you will see the "Connect to iTunes" screen on your device. This screen is a picture of an arrow pointing from a USB cable to the iTunes logo. When you see the screen you can release the Home button.
5>iTunes will display a message stating that a device in recovery mode has been connected. From there you can proceed to restore your iOS device. Once you see this message click on OK and then click on Restore
Once you click on Restore iTunes will download the Latest available version of iPod Touch/iPhone/iPad software (ipsw file) in your computer and after the download is completed the same will be restored in your iPod Touch/iPhone/iPad. You will see the Download process and Restore process on top of your iTunes screen. Once the restore is completed your iPod Touch/iPhone/iPad will automatically restart and you will see a message that iPod Touch/iPhone/iPad has been Restored and will connect after restart.
Now you will have to follow some steps on your iPod Touch/iPhone/iPad to Customize your Device for First Use.
Hope this process will help you

Tried to rent a movie and all Apple Tv says is "An error occurred loading this content. Try again later" but every time I try it says this, why?

I have paid for this movie but am unable to watch it because no matter what I do it won't load. I've checked my wireless connection and it seems to be working fine, and netflix works on the Apple Tv but I can't seem to get this movie to play (and not it is not and HD movie), help!

I was given these steps to follow when I had a similar problem:
1) Quit iTunes. 2) Follow the instructions for the appropriate operating system in this article: http://support.apple.com/kb/TS1597 3) After removing the SC Info folder, reopen iTunes. 4) Choose Check for Available Downloads from the Store menu. 5) If prompted, enter your account name and password, then click the Check button. 6) After the movie finishes downloading, choose Authorize Computer from the Store menu. 7) Enter your account name and password, then click the Authorize button.

HT1657 i tried to rent a movie and i cannot get it to play

it seemed like it didn't download. i waited for it to download for hours and then when it got to the end it just got stuck on "processing". Now it looks like when i try to re download it i get charged again.

Hello Ratdogfreak
If you are having issue with your rental and not able to download it again, report the issue to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

VERIZON FIOS ON DEMAND - Trying to rent a movie and we get repeating trailers

For the first time since having verizon fios for ten years, I sat down with my family to rent a movie. I pull it up in the on demand window area and push play and get THE TRAILER. I have patiently waited for the trailer to end AND ALL IT DOES IS GO BACK TO THE DISPLAY SCREEN WITH THE MOVIE INFORMATION TILE. I have tried every button on the remote and the same crap happens over and over. DO THEY NOT WANT US TO RENT MOVIES ANYMORE???? I am so frustrated with this **bleep** that I am ready to jump ship to TWC. So many problems have begin popping up as they make unneccessary changes to the menu. NOW i have no idea what to push to get the **bleep** screen to let me PAY FIOS to watch a movie. ANY HELP WOULD BE GREATLY APPRECIATED.

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(94086)

*** Trying to rent a movie and NONE WILL WORK...

I'm ripping my hair out here. I have tried this with both an HDMI and component cable with no luck. When I try to rent any movie on my AppleTV I get a message that says the "item is currently being modified, please choose another item". It doesn't matter what item I try to choose I get the same message. Talk about killing a Friday night. Does anyone have any suggestions? Should I do a factory restore and try again?
Thanks in advance.

sounds like an iTunes store issue that might just settle down, though that's not an immediate solution
assume you've tried unplugging the device and rebooting

Everytime I try to open firefox i keep getting this message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your computer"

i have restarted my computer and i have uninstalled firefox and re-installed it but i still get the same message i have also tried safe mode and it still has not worked, and i have recently gotten rid of a trojan virus

Do you still have a [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] ?
* [[Firefox is already running but is not responding]]
* http://kb.mozillazine.org/Profile_in_use

Since ios 8.02 keep getting pop up saying item cannot be downloaded, done or retry. neither option stops this pop up window. Also screen movement is very herky jerky. I hope Apple can figure out their screw up before I bounce this thing off the wall.

Why did I ever install ios 8.02. Nothing is right on my ipad. Jerky movement, screen freeze, pop up window telling me unable to download item ( what item?), wifi connection problems. My next tablet will not be an apple product.

In general theory, one now has the Edit button for their posts, until someone/anyone Replies to it. I've had Edit available for weeks, as opposed to the old forum's ~ 30 mins.
That, however, is in theory. I've posted, and immediately seen something that needed editing, only to find NO Replies, yet the Edit button is no longer available, only seconds later. Still, in that same thread, I'd have the Edit button from older posts, to which there had also been no Replies even after several days/weeks. Found one that had to be over a month old, and Edit was still there.
Do not know the why/how of this behavior. At first, I thought that maybe there WAS a Reply, that "ate" my Edit button, but had not Refreshed on my screen. Refresh still showed no Replies, just no Edit either. In those cases, I just Reply and mention the [Edit].
Also, it seems that the buttons get very scrambled at times, and Refresh does not always clear that up. I end up clicking where I "think" the right button should be and hope for the best. Seems that when the buttons do bunch up they can appear at random around the page, often three atop one another, and maybe one way the heck out in left-field.
While I'm on a role, it would be nice to be able to switch between Flattened and Threaded Views on the fly. Each has a use, and having to go to Options and then come back down to the thread is a very slow process. Jive is probably incapable of this, but I can dream.
Hunt

I got an iphone 3g off a friend of mine and i have tried to set it up and it wont activate it says it cannot do this at this time and the server is down help me please

please help me please i got an iphone 3g off a friend of mine and when i have tried to set it up it says that (your iphonecould not be activated because the activation server is temporerally unavailerble. Try connecting ypur iphone to itunes to activate it, or try again in a few muinites. if this problem persists, contact apple support at apple.com/support) but it says the same when i connect it to itunes as well someone help me please

Hello tom,
I understand you are having issues activating an iPhone 3G. The following article addresses the exact error message you included:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Resolution
- Restart the iPhone.
- Try another means of reaching the activation server and attempt to activate.
- Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
- Try connecting to iTunes if you're unable to activate using Wi-Fi.
- Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore.
Thanks,
Matt M.

My itunes says 'you must connect to wifi network or download on your computer' when i am already on my computer and connected to internet?!

I am trying to rent some movies in the iTunes store but regardless of what account I use it keeps popping up with the message of: "This iteam cannot be downloaded on this network, you must connect to a wifi network or download it on your computer"
My computer is already online, I am able to access the iTunes store, just not download! Please help!!!

I had the same issue....seems to be fixed...see this:
http://thenextweb.com/apple/2012/03/23/apple-acknowledges-item-cannot-be-downloa ded-errors-due-to-itunes-cloud-issue-no-eta-on-fix/

Hi I'm trying to rent a movie but it won't let me I. Using my credit card and it keeps on saying declined

Hi I'm trying to rent a movie and it won't let me it keeps saying u need to sign in and when I'm doing it it keeps saying declined. I don't now what to do
Cheers

Create iTune App Store account without credit card
http://support.apple.com/kb/ht2534

HT1390 trying to rent a movie and error message pops up saying "item cannot be downloaded on this network. You must connect to wi-fi or download it on your computer". I just finished downloading a rental but I get this message when attempting another. Any

Similar Messages

Maybe you are looking for