HT1390 why won't my rental play after downloading?

I just get a blank screen after clicking play. My internet connection is okay.
Any ideas?
Otis

Thanks a lot for that! Seems to have done the trick. I wonder if you might know the answer to this though? As my Apple TV was frozen (until you helped me!) and I really had to view a movie in a hurry, I went and re-rented on my iMac. The download happened, but will not play. Any ideas?
Otis

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