HT1391 about 30 out of 80 songs that I purchased play on the computer the 80,the orignal file can not be found so they are unable to play
I purchased about 80 songs from i tunes eveything was working great,then all of a sudden about 50 of the purchased songs would not play ,a box came up stating that the orignal can not be found and if I wanted to search for it.What do I do now ?
If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
Similar Messages
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How can I relocate songs from my Itunes? Itunes tells me that the original files can not be found! can someone help?
punzete wrote:
I can't do it that way. I erase these songs from the iTunes Library, but when I sycronize the iPhone, all these songs are copied again to the Library. Isn't there any way to stop that? Everything I buy on iTunes Store through my iPhone cannot be erased from the iPhone?
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Error " song can't be used because original file can not be found"
Our computer was about to crash, so we backed up our iTunes library to disc like it suggested. However, once we imported the library back to the new computer, iTunes will no longer play the songs without the disc in! It says the "original file can not be found" unless the disc is in. How do we get the "originals" off the disc and back onto the computer so I don't have to carry the disc everywhere?? I can't seem to find any help on any of the help sights about this problem. I tried using iTunes Folder Watch like another post suggested and it didn't work. I still need the disc to play the songs.
Roberta hello,
The remedy is very easy...
Open the iTunes folder and select the iTunes Library file and type command -D
this will make another copy for safe keeping, if anything goes wrong you can always return this copy ... leave the duplicate file where it is.
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This morning when I went to access my iTunes library I got a message that "Original Files can not be found" and would I like to locate them and others. Of course I clicked "yes" but that did not solve the problem. Why did this happen over night and what is the easiest way for me to retrive 10,000 songs. This is not a good thing!!!
Hi wcb82,
If you keep getting these messages, you may need to delete the subscription to that calendar. You may find the following article useful:
Cal 5.x: Delete a calendar or reminder list
http://support.apple.com/kb/PH4720
Regards,
- Brenden -
TS1362 songs disappear from my library and it says the original file can not be found
for some reason the songs that i have on my library say they are there but when i go to play the song it says the orignial file can not be found and asks me to locate it. when i go to do that i cant find the file. what do i do?
This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
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Why am I getting an error message saying my files ( that I created in 5.5 ) can not be opened because they are created in CS6? Says I have to open in 6 and back save to 4.
Ask in the ID forum and provide at least some useful info like system specs, what's contained in the files, where they are stored...
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I have just upgraded to Lightroom 5 and my pictures that were from an later version came over but read on each picture "File can not be found"
This screenshot shows which previous versions of iPhoto are compatible with Mavericks. It also indicates which versions qualify for a free upgradeto iPhoto 9.5.1 and which require a purchase:
Note 1: every day more users are reporting problems with iPhoto 8.1.2 so I've included it in the non compatible category.
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I am trying to transfer songs to windows and it is saying that the origianl file can not be found
I am having an issue trying to take my songs from Itunes to a mp3 version. I am getting a window that says "None of the selected files were converted because they can not be found" I am not really sure what to do?
I also get a message that says the original file cannot be located?Duplicate post.
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When I click on songs I purchased. I get message that "song could not be used because original file could not be found. Would you like to locate it?"
I used to be able to play them, What do I do?It means the media is not where iTunes expects it to be.
iOS devices are not and have never been backup devices.
Are the files in question still on the computer?
If not, you should restore them from the backup of the computer. You do have a backup, correct? -
What can i do if i want to sync song to my ipod touch but it says that i can't because the origional file can not be found
You have to find them, first.
Have you tried these steps?
http://support.apple.com/kb/TS1408 -
since i download the new version of i tunes i canot play the songs of my library....it say "the song could not be used because the original file could not be found".
would you like to locate it.i just want to play directly..what i do? please help thanksThis happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2 -
Song could not be used b/c orignal file could not be found
Hi Everyone,
Ok, I screwed up something and I think it was the "link" to my itunes files. Here is my situation. When I choose certain songs the following dialogue box appears "The song "xxxxxxxxxx" could not be used because the oroginal file could not be found. Would you like to locate it?" I have been doing this all evening. Is there a short cut that will re-establish the connection? Thanks for your time and helpQuit iTunes ...... Relaunch iTunes while holding down the OPTION key.
Choose: reload "Music Library"
Quit iTunes ...... Repair Permissions (Disk Utility) .... RESTART computer.
Launch iTunes.
DIXIE -
How do I remove iTunes 10.2.2.12 from Windows XP?
I get a message that iTunes.msi can not be found or is corrupted.
I want to install latest version, but can't get remove older version.Try my script FindTracks. Select a few of the missing files to start with then run the script. Choose No at the first prompt so that you can check how it works track by track, then confirm or edit the location of the media folder where your files are. Once you are happy with how it behaves let it process larger numbers of tracks automatically.
tt2 -
most Of my purchased songs inb I tunes can not play because i tunes can not locate the orignal song.What can I do THANK YOU
most Of my purchased songs inb I tunes can not play because i tunes can not locate the orignal song.What can I do THANK YOU
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Just tell me how to fix it. PLease
Hey xxCreepyFiaxx,
First, I would try the following suggested steps for when you don't see content in iTunes after updating:
Quit iTunes.
Download and install the latest version of iTunes.
Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
Mac OS X
/Users/username/Music/iTunes/
Microsoft Windows Windows XP and Windows 2000
\Documents and Settings\username\My Documents\My Music\iTunes\
Microsoft Windows Windows Vista and Windows 7
\Users\username\Music\iTunes\
Drag the iTunes Library file from the above location to the Desktop.
Open the Previous iTunes Libraries folder in the iTunes folder.
Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
Drag this file to the iTunes folder (the enclosing folder).
Rename this file to iTunes Library.
Open iTunes.
You should now see your missing content in iTunes.
via: No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
If that doesn't resolve the issue, then I'd go through the steps in here:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Have a good one,
Delgadoh
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