HT1391 I cannot locate my recent itunes gift card purchase
I just purchased an iTunes gift card tonight and for whatever reason I have recieved that gift card, please advise
Thankk you
Andrew
Hi Rakesh,
The following article may address your question:
iTunes: Sending iTunes Gifts
http://support.apple.com/kb/HT2736
Note: When purchasing an iTunes Gift, a valid credit card must be on file; you cannot purchase an iTunes Gift with store credit.
Thanks,
Matt M.
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Hi Rakesh,
The following article may address your question:
iTunes: Sending iTunes Gifts
http://support.apple.com/kb/HT2736
Note: When purchasing an iTunes Gift, a valid credit card must be on file; you cannot purchase an iTunes Gift with store credit.
Thanks,
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I have redeemed an iTunes gift card to my iTunes account. I now have a balance of $25.00. When trying to purchase some songs to add to my iPod Shuffle, I do NOT find a dropdown box for either PURCHASE or BUY. I can add the songs to my Wish List, send a link, gift a song, etc - but NO Purchase / buy option. If I try to gift songs to myself, it will ask for a Billing Account. Why must a Billing Account be added if I already have a balance of $25.00 to use.
I have pulled a iPod Shuffle manual and it only tells me to Buy - if no option o Buy is available, just how do you do it?? This is EXTREMELY frustrating!!
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Thank YouThis web page serves are the "manual" for iTunes and the iTunes Store
http://www.apple.com/support/itunes/
But if you have any questions about iTunes or your shuffle, you can always ask here in the forum... -
Hi
I'm not sure wether this is the right forum category for this question.
But...
I was thinking of buying an iTunes gift card for a friend as a christmas gift. This friend I will not see for a long time therefore I need to buy something online to be sent via email or something, an iTunes gift card seems like a good idea. I am Swedish currently living abroad and this friend of mine is Asian.
On the US Apple Store page it says quite clearly that if I were to buy a gift card on this US version of the Apple Store I can only use the card on a device with the AppStore or iTunes set to the US (as it states "Valid only on iTunes Store for U.S."). If I buy a gift card on the Swedish version of the Apple Store page it says that I can only use it for iTunes Store set to Sweden. From this I would assume that if I bought let say a $50 gift card on the US Apple Store I can only use this on a device with iTunes set to US, and if I buy the same card on the Swedish Apple Store page then it would be restricted to the Swedish version of iTunes. I have previously bought Swedish ones for myself and they work fine on my Sweden-set iTunes in other countries than Sweden (obviously).
Now,
if I go onto the Chinese, Korean or whatever Asian version of the apple store they do not have these gift cards, which leaves me with a bit of a problem... If I bought a $50 gift card on the US version of the Apple Store does it mean that my friend would only be able to use this on an iTunes store set to the US, therefore not on iTunes store set to let say China as I concluded above? If so, how can I resolve this? because I will not see my friend until probably February or much longer, and I would feel very bad not buying my bestie something for christmas... If it is as I say, that iTunes gift cards purchased online (as well as Apple Store gift cards) do not work "internationally" so to speak, are there any suggestions of other Apple related options? or perhaps non-Apple related options?
Thanks in advance!Gift cards are not available in all countries. In order to use a US gift card, you must be using the US store. You can not set yourself up to use the US store unless you are physically in the US.
It was a nice idea, but it's not going to work. Send them money via PayPal or something and let them use it however they want. -
Stolen iTunes gift card. I have the activation receipt. Help
My mail was stolen.... Again. This time it had a bday card to my cousin with an iTunes gift card in it. I have the activation receipt, can they find out who's been stealing my mail by tracing the iTunes gift card purchases? Thanx
Sorry, but there's no way you could find out who redeemed the card. If your mail is being stolen, this is an issue you need to take up with the Post Office Inspection Service.
https://postalinspectors.uspis.gov/forms/mlntrcvd.aspx
Regards. -
Make sure that you can access the Internet on your computer or device.
Make sure that your computer meets the iTunes minimum system requirements.
Make sure that your operating system is up-to-date:
Done all of the above...everything is in order, still cannot connect to the store. I have the 5th gen iPod and $50 iTunes gift card that I cannot use(been trying now for 6 days). I am going to return both of these items if I cannot find a fix for this.When I called Apple (after wating 42 min. for a live person) I was told to run the APPLE Software Update and turn off location services then restart my computer. There were no available updates. The iPod touch I got on Christmas day. The iTunes app was downloaded the same day. Since day 1 I have not been able to connect. I also followed lllaass's advice and followed instructions on the following 2 websites.
http://www.idownloadblog.com/2012/09/20/fix-for-cannot-connect-error/
http://www.youtube.com/watch?v=PIUitRyZS6U
After restarting my computer:
From the iTunes app I click on the 'iTunes Store'
A new window opens and I get the following message:
This Apple ID has not yet veen used with the iTunes Store.
Please review your account information
So I click on 'Review' and am taken to a crude screen that says
Welcome to the iTunes Store
With an Apple ID, you can download the latest music, videos, and more.
To begin creating your Apple ID, click Continue.
So I click on 'Continue'
A pop up window says:
We could not complete your iTunes Store request. An unknown error occurred (-1202).
There was an error in the iTunes Store. Please try again later.
And the only option I am left with is to click 'OK'
After every fix this same scenerio just loops and loops and loops -
I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now? Help
Do what it told you to do.
Contact itunes support
http://www.apple.com/support/itunes/contact/ -
Hello, deployed an want to use an itunes gift card after I put in the number to use it and purchase music itunes continues to take me back to the credit card billing page. I only want to use the gift card, how to I get pass the credit card billing page. Also as soon attempt to put in my new credit card number it immediately times out can this be associated to where I'm located?
Go to your account on your computer and set the credit card to none. This will allow you to use the gift card.
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I cannot see the access code on my itunes gift card, it got scraped off.
I cannot see the the access code it got scraped off and i cant redeem my itunes gift card.
Try this support document:
iTunes Store: Invalid, inactive, or illegible codes -
I was initially in the UK apps store and i switched to the USA apps store with a $15 itunes gift card because my credit card from the UK expired..since the switch i couldn't find my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but whenever i try to switch, itunes tells me i still have credit on my existing US gift card, meanwhile i only have $0.22 which can't buy anything at the apps store..how dow i clear up the balance and switch to the UK apps store...HELP!!!
You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged to their credit card, but if you don't have a US credit card you cannot do that.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found. I have used the gift card previously with no issue. How do I fix it?
Have you moved or deleted those tracks on your computer (the gift card has got nothing to do with it) ?
You might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (re-downloading isn't possible in all countries) - if those songs appear there then delete the entries from your iTunes library (where you are clicking on them to play them and gettinf the 'original file' error), and they should then get a cloud symbol against them for re-downloading.
If they don't appear in that link then have you got them on, for example, an external drive ? -
I changed my password but when I go to use my itunes gift card the security questions I am being asked I cannot remember them
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use
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