HT1391 I lost all my itune music when my last computer died and I bought a new one. How do I get my purchases back?
Me Again... Did I lose all my itunes purchases when my last computer died? Can I get them back?
If you are in a country where you can re-download music (and they are still available in the store) then they should show under the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
Similar Messages
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I was wondering how I can authorize my new computer to play the music I have purchased on Itunes? MY old computer is completely broken and won't turn on so when I downloaded iTUNES on my new computer it won't let me play the other songs I bought through my old computer. Thank you so much for your help in advance!
Open itunes
Click the Word Store at the top of your computer screen
Click Authorize -
I have new iPod Nano. I want to set it up w/ the same name as my old one. I heard you can only hve 5 devices, so since I'll never use the original one again, how do I get iTunes to know that it is no longer?
You do not need to do anyhting.
You can sync as many devices as you like. -
My Computer broke and I bought a new one, re installed I tunes and synced my I Phone 4 but it only transfered 100 purchased songs into the library and I still have 400 songs on my I Phone, but when i try to re sync it wants to erase the 400 songs on my device and replace with the 100 songs in my library. I have authorized this computer with this device but I can't deauthorize the old computer because it's boken. I emailed tech support but they told me to manually transfer the files but it only transfers from the library to the device, and I need to transfer from the device to the library.
The music sync is one way - computer to iphone. The only exception is itunes purchases. Without syncing: File>Transfer Purchases
The iphone is not a backup device.
Copy everything from your backup copy of your old computer to your new one. -
how do i get my iTunes library from my old computer to my new one? My old computer died and i got a new one. I installed iTunes to it and signed into my profile but it says i have no music. What do i do to get my library back?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I had my ipod registered on a computer but that computer died and I got a new one and it wont let me sync my ipod onto itunes...what do I do?
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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My last computer crashed and it had all my songs and i got a new ipod how do i get those songs back
ok so my last computer crashed and it had all my songs and that day i got a new ipod how do i get those songs back thast i paid for?
If the songs are not on an iPod or a computer (didn't you have a backup of your computer files?) you are probably out of luck since you only get one download of music from the iTunes store and it is up to you to back them up. However, the Itunes store may allow a redownload if you explain what happened. Go to the following and select the appropriate topic to contact them.
Apple - Support - iTunes -
can someone help me please?
I lost my laptop on Monday and I didn't back up. I just bought a new macbook air so I know I have to install all my applications and softwares again but I was told I could get my old itunes library I mean all the music I bought back in my new laptop. can someone tell me how to do it or if I can?Sorry, but officially Apple does not allow redownloads of purchased items other than iPhone/iPod touch applications and iBooks. It's your responsibility to make backup copies (as iTunes itself advises) in case something goes wrong with your system, as unfortunately it apparently did in your case, and you lose all the information on your hard drive. The official statement of their policy can be found here, among other places.
For apps, look here for instructions on redownloading. For songs, movies, and videos, if you don't have a backup of your purchased items, either on external media or another computer and don't have them on an iOS device (iPhone, iPod touch, iPad), you're probably out of luck and will need to repurchase your content.
If you have your content on an iOS device, post back and someone here can help you get them restored. Otherwise you can try contacting iTunes Store Customer Service (select the "Music Purchases" or "Video Purchases" category, as appropriate, then "Lost or Missing Items". You'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button) ") and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis. But don't count on it.
Regards. -
I had a itune library on one computer and it got damaged. I went out and bought myself another computer thinking that when I sign in my old library would come up. Wrong. Since I was unaware of this I did not back up my songs. Now I am trying to obtain my information from my old computer. I just have the songs on my Ipod touch which I can not seem to transfer to the new computer. I can not be the only one that this has happen to. I have all the information a person would require. How do I get my information from my old library back onto the new computer
There is a program called Migration Assistant that can help, this is the Mac to Mac article, there is a similar article for PC to Mac.
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is there a way doing that without any complications?
You will not be able to transfer music not purchased from iTunes from your phone to your computer, or any photos that you may have transferred to your phone from your computer (i.e., Photo Library photos) without using 3rd party software such as Touch Copy. (You may want to re-rip your CDs to your new iTunes library and use an app like PhotoSync to transfer Photo Library photos as a more cost-effective solution.) After dealing with that, the procedure to follow to establish syncing with your new computer without losing other date is outlined here: https://discussions.apple.com/docs/DOC-3141.
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I lost my music when my old computer crashed and did itunes on my new computer and can get it back
i lost my music when my old computer crashed and when i got my new computer it erased all my music from itunes and my iphone 4... Please help!!!
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back.
If for some reason you failed to maintain a backup ( not good), then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?
By any chance, did you have the Find My iPhone app installed prior to it being stolen?
Reporting a lost or stolen Apple product
Hopefully you had your iTunes purchases backed up to an external source such as an external drive or CD's? -
I use to have a iTunes account with my old computer, and I have lost all my iTunes music, some purchased, some downloaded from another source. Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account, but I now I need to figure out if it is possible to recoup my music content that I originally had. I had, I believe around close to 300 songs on my account ;(......Any help or guidance would be greatly appreciated.
Thanks Again, Ronald
<Email Edited By Host>ronaldkerr24 wrote:
Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account
Now remove all your info and update the old AppleiD/iTunes account and use only that account.
You cannot transfer items between iTunes accounts.
You can redownload all the content. -
All of my music is missing from iTunes since my last computer died and had to get a new one. How do I get that music back without having to pay for it again? I've read somewhere there is a "form to request to download iTunes purchases again", is this true?
Media should be included with the backup of the computer that all users should be creating on a regular basis as part of basic computer/data maintenance.
In the event that you do not have a backup (stop being lazy.... keep backups of YOUR data and other important files)
If you are in the US and running iTunes 10.3 or later, it is possible to redownload music via iCloud from purchased history.
If you are not in the US or for some reason cannot run iTunes 10.3 or later, contact iTunes customer support and ask very nicely for the opportunity to redownload the content. They are not required to provide this opportunity.
It is also possible to transfer content from an iDevice that was purchased via iTunes. On the new computer, sign into the iTunes account, authorize the computer, connect the device then select File > Transfer Purchases.
The simplest method of all is to transfer or copy the media (and other important files) from the old computer or the backup of the old computer. Typing "move itunes library" into the search bar here or into google will reveal step by step instructions on how to do this. -
When iTunes was upgraded to the lastest (11.0), many of of songs/music/audiobooks were deleted! I tried syncing my phone to my computer to get them back, but many of those were deleted too! How do I get my purchases back to play them???
It shows on iTunes SOME of my past purchases, but not all (looks like around 30-40% of purchases). It shows on my apple id purchase history everything i have purchased; but in iTunes, some not all of these show up. What does show up is kind of "greyed out", so NOTHING will actually play. I have followed the steps in the iTunes support about how to redownload past purchases, but this dowsn't work, as the download button is also "greyed out".
I am extremly angry and upset about this issue. Could someone please help / advise re how to fix????I'm hoping that this may be just a misunderstanding somewhere.
Could you show an image showing these greyed out items?
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