HT1408 I have just purchased a mac book pro. I've linked this to my windows pc to transfer the data from my windows to my mac using the migration assistant. The serial code comes up on both computers but having commenced transfer it then stops! why?

I have tried to transfer data from my old Windows PC to my new MacBook Pro via Ethernet cable. The function starts to download and then aftera while it stops unexpectedly and both computers say they are "trying to reconnect"> This transfer has failed on three attempts so far. What am I doing wrong? Help please. I am simlply tyring to transfer my itunes library and photos to the new Mac.

Forget Migration Assistant. Just copy the files you want to transfer to an External drive and then move that drive to the Mac and copy them over to the Mac. Does matter what the external drive format is as OS X can read from NTFS, Windows, formatted drives.

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I have just purchased a Mac Book Pro. I would like to find the list of all updates and downloads that have occurred since purchase. Where can I find that info?

I have just purchased a Mac Book Pro. I would like to find the list of all updates and downloads that have occurred since purchase. Where can I find that info?

I know how to do the updates. What I dont know is what size each update that I have completed was. I am having a data usage disagreement with my Telco and want to prove to them that this computer did not download the amount of data they are claiming it did.

QUESTION - I have just purchased a mac and get my contacts from my iphone 4 onto iCloud. In settings groups all my contacts fall under hotmail. HELP

I have just purchased a mac and get my contacts from my iphone 4 onto iCloud. In settings>groups>all my contacts fall under hotmail. HELPQuestion

Do you have iCloud configured on the iPhone and on the MacBook Air? If not, you'll want to do that for seamless transferring of contacts between the two devices. If you have an iCloud account already, set it up on the phone first. If you do not have an iCloud account I'd recommend signing up for one on the computer first as it's easier to navigate the setup screens. Once iCloud is setup on both machines the contacts will automatically sync (faster if the iPhone is on wireless).
Regarding email, you'll need to ensure the email on the iPhone is configured for IMAP/Exchange. You'll then want to configure that same account in Apple Mail (or whatever email program you intend to use on the MacBook Air).

HT2470 i have just purchased a mac. i can't find my music icon nor my picture icon in the finder folder how do i get them

i have just purchased a mac. i can't find my music icon nor my picture icon in the finder folder how do i get them.

Not sure exactly what you mean by your, "finder folder."
However, in your Finder's preferences, under Sidebar, do you have Music and Pictures checked off?

I have just put an audio book into my iTunes music library. When I tried to transfer it to my iPod shuffle it rearranged the tracks so that they are in the wrong order. How can I put them in the order they appear in the book?

I have just put an audio book into my iTunes music library. When I tried to transfer it to my iPod Shuffle it put the chapters in the wrong order i.e. Chap 1, Chap 10, Chap 11 etc. rather than Chap 1, Chap 2, Chap 3 ... How can I get it to put them in the order they appear in the book?

First, we need to know if the audiobook chapters are being treated by iTunes as music files or as audiobooks. If they are not audiobooks purchased from the iTunes store, they might be getting "shuffled". You will need to look at "File" - "Properties" (I think - I don't use iTunes under Windows - or right-click on the file and choose "properties") and look at the media type. If it is "Music", change it to "Audiobook". If this is not the problem, or does not fix anything, please post back.
Actually, looking at your post again, a second thought occurs to me - assuming there are less than 100 chapters in the book, just renaming them with a leading zero on the first nine chapters might do it. A computer will alphabetically sort filenames in the order you quote (1, 10, 11, 12, 13, ... 2, 21, etc.) but a leading zero will fix that (01, 02, 03 ... 10, 11, 12)

I have just purchased a new ipad2 to replace my old ipad. How do i sync all the data in my apps I am worried about losing my data?

I have just purchased a new ipad2 to replace my old ipad. How do i sync all the data in my apps I am worried about losing my data?

iPad settings and data created and stored by a 3rd party party app along with app settings are included with the iPad's backup along with other data.
If you are syncing your iPad direct with iTunes on your computer via USB, the iPad's backup is updated as the first step during the iTunes sync process.
The first time you connect a new iPad or iOS device to iTunes that is used to sync with another iOS device, you are prompted to transfer the backup for the other iOS device to the new device. This is followed by a sync to transfer the same content from your computer that is on the old iPad to the new iPad such as music, movies, tv shows, 3rd party apps, photos, audio and print books, etc.

Hi, I have just purchased a new Macbook Pro. Whenever I try and buy anything on the internet (via Safari) on any website it will not allow me to add products to checkout. Has anyone else experienced this problem or can suggest a fix? Many thanks!

Hi, I have just purchased a new Macbook Pro. Whenever I try and buy anything on the internet (via Safari) on any website it will not allow me to add products to checkout. Has anyone else experienced this problem or can suggest a fix? Many thanks!

On all shopping sites, or only some? What happens when you try?

I have just purchased a mac book pro. I't will not boot and the keyboard is broken. Also it did not come with an install disc. It's a 2011 13" mac book pro. Any guidance would be appreciated. This is my first mac.

I've just purchased a mac book pro. It has crashed and won't boot. The keyboard doesn't function and i have no install disc for the original os. What can i do?

fuuunkdat wrote:
it said: the volume macintosh could not be repaired.
This suggests that your HDD may be corrupt. In order to try and repair it, we must get into the recovery partition or use the original installation disks. Try and start your MBP using COMMAND R.
http://www.apple.com/osx/recovery/
If that works, note the 4 option menu. Select Disk Utility>First Aid and verify and repair the disk.
If COMMAND R fails, try OPTION COMMAND R. If that works, try the same as above with Disk Utility.
If neither works, it suggests that your MBP came with Snow Leopard. You will need replacement disks which can be ordered from Apple customer service. Have the serial number of the MBP handy and there is a charge.
Ciao.

I have just purchased my first MacBook Pro and it is pretty fantastic. I own the disks for Microsoft Windows 7 ultimate, and Office 2010 Professional Plus, and need to run them in this Mac. 32 bit discs. Can this happen in boot camp?

I am trying to run Windows and Mac OS on my brand new MacBook Pro. I need to be able to boot to either one. I don't need a lot of hard drive space for the Windows OS. However, the software discs I own for Windows are 32 bit install. Is there a way to run this with what I have? I have the new MacBook 13 in. with retina display. 2.6Ghz i5 with 8GB RAM and 512 GB PCIe Hard drive.

yorkeystyl wrote:
Hi guys! I have a new Macbook Pro purchased from Best Buy yesterday. I had the Geek Squad upgrade the RAM to 8 gigs (They only had PNY brand, I was concerned but went with it anyway). I had them install Boot Camp Windows 7 Ultimate. Today I picked it up and when I started playing with it I learned that they installed the 32 bit version of Win 7 Ultimate instead of the 64 bit version, why, I have NO IDEA.
So, I want to replace the Win 7 installation with the 64 bit version but have read that this can be tricky. What is the proper way to do this? I'm not sure I trust the Geek Squad to do this for me.
I assume I need to reformat the Windows partition, defragment and then install the 64 bit version of Win 7 Ultimate, but am not completely sure. I want to be sure that I do NOT do anything that could affect the Mac side
What do you guys think?
I think you should take it back to the Geeks and tell them what you want, I also think you should backup before you do.
You do not need to reformat or repartition, you need to reinstall Windows from a 64bit copy, 32 & 64 have identical requirements as far as partition and format go, defragmenting has nothing at all to do with your needs.

TS2972 Trying to use Home Sharing. It says it's on on both computers, but my iTunes library on my old computer isn't showing up on or transferring to my new computer. How can I fix this?

Help me transfer my iTunes library to my new MacBook Pro! Both computers are on, connected to the Internet, and have Home Sharing turned on but nothing is showing up on my new MacBook Pro.

Well, if they are both on the network, just copy the ENTIRE iTunes folder from one computer to the other in the same location and stop messing with home sharing.

HT202157 i have just purchased apple tv and i wish to sync this with all my other devices how do i do this?

I have purchased an apple tv and wish to sync this with my othere devices, how do i do this?

Welcome to the Apple Community Pfarrant.
What exactly are you trying to do. You can use homesharing to view content from iTunes on a computer or AirPlay to view content from an iOS mobile device.
The following article(s) may help you.
Understanding Home Sharing
Setting Up Home Sharing On A Computer
Basic AirPlay: Assuming both devices are on the same network and that AirPlay is not turned off on the Apple TV, then simply tap on the screen when you are watching content you wish to stream to your Apple TV, then tap the airplay icon that appears in the control bar, choose the Apple TV from the menu that appears.
Mirroring: When displaying the content you wish to mirror on the iPad 2 (or better), iPad Mini, iPhone 4S (or better), swipe from the bottom of the screen, tap the AirPlay icon and choose your Apple TV from the list of devices (iOS 7 or better) or double tap the home button (quickly) and swipe the bottom row of apps to the right to reveal the playback controls, tap the AirPlay icon and select your Apple TV from the list of available devices (pre-iOS7)

I have just purchased a new MacBook Pro and I don't have Microsoft Word, so my question is. Do you have to purchase Microsoft Word?

I do not have Microsoft Word, do you have to purchase it?
If so, can you tell me how to and where to. Thank you.

i checked from the Apple App Store but there is no iWork.
so check this link :
http://www.apple.com/iwork/
but if you are comfortable on Microsoft Work. Dont listen to me. buy Office, really.
i am only comfortable on iWork. They are different, i can say iWork is also very easy to learn, slides, pages, calculator and texting..
which you want, you can choose.

Hi i have just purchased a mac pro. ive installed word for mac as i wanted to transfer word documents from a windows pc, which are ona usb stick. however i cannot open the usb stick. can anyone tell me what im doing wrong!

Hi, I've bought a mac pro and installed word for mac, as i wanted to transfer word documents to the new pc. I saved the documents ona usb stick but I cannot open the documents from the stick. What am i doing wrong?
thanks

Welcome to the Apple Support Communities
First of all, check that you are looking for your USB drive in the correct place. To do it, first connect the USB drive. Then, open a Finder window (press the left icon of Dock) and choose your USB drive on the Finder sidebar, under "Devices". Finally, just copy the documents you need to the internal disk.
If you want to show the USB drive in Desktop, open Finder menu (on the menu bar) > Preferences > General, and tick "External drives"

HT1386 I have just purchased my first books from Itunes. They are now in I tunes but when I try sync to the I touch, I do not see the audio books coming over. I Tunes is set up for all audio books to sync

I tunes Audio book does not show up in I tunes ibook when sync. What should i do

You are only as young as you feel......
This is an example of how you can select the exact content that you want to sync to your device. You do not have to sync the entire iTunes library. You can pick and choose the music, apps, books and so on that you want to sync. This is using music as an example.
Connect the iPad to the PC and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Music Tab on the right.
Click on only the albums or playlists that you want to sync.
Click on the Sync Music Heading.
Click on Apply in the lower right corner of iTunes
You can do this with apps, books, movies .... Whatever .... You have the freedom to sync whatever you want.

I have just purchased a mac pro 13 inch

can i upgrade my13"mac pro to a retina display screen

Do you mean Return it...?
Check with the Place of Purchase as to what their Return Policy is.

HT1408 I have just purchased a mac book pro. I've linked this to my windows pc to transfer the data from my windows to my mac using the migration assistant. The serial code comes up on both computers but having commenced transfer it then stops! why?

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