HT1414 An error coming while updating and restoring my phone

Please help me restore my iphone 3G back to normal i was trying to update it but now an error coming up (1015) how am i suppose to get back to my normal version.

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

Similar Messages

  • Please help me tp update my iPhone 5, because after updating to ios 7 I can no longer update and restore my phone? it always error

    please help me to update and restore my iphone 5? beacause after updating to iOS 7, i can no longer updater and restore my phone. it always comes in error

    I'm having the identical problem on my iPhone 4 after upgrading to IOS 7--no ability to update apps or download new apps.  Here is what Apple tech support emailed to me:
    I understand that you are unable to download or update applications after updating iOS7 on your iTunes. I know you must be eager to get this resolved and I will be happy to help you today.
    ... to help you better with this issue I would request you to please try this steps given below to resolve your issue.
    Please follow this steps:
    1) Double tap the home button
    2) Hold down on an icon
    3) Tap the red "X" on iTunes, and the App Store.
    4) Tap Settings > Store > Tap your Apple ID, and choose sign out
    5) Tap Settings
    6) Tap General
    7) Tap Reset
    8) Tap Network Settings
    Once it has been closed with multi-tasking, and you have rebooted the device in the network settings reset, please sign in, and try again. 
      Howevr, if you are facing the same issue than for this issue, you may need to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support. The technical Advisor can also assist you in determining what option might be most helpful to you in this case.
    Mildly amusing that the instructions for force-closing a program are the IOS 6 instructions, which do not work on IOS 7. 
    Otherwise I'm having a little success with this.  Some apps (not all) are updating. It seems that a few more apps update each time I go through the process (close everything, sign out, and either reset or reboot, then go to the app store, sign in and try to update all).  So far it has been a very lengthy, iterative process. 

  • HT201413 I have a windows HP computer with windows 7 installed, when I try and update and restore my phone, I get an error message of there is not enough space on your computer to restore your phone. Any suggestions and help is appreciated.

    I have a windows HP computer with windows 7 installed, when I try and update and restore my phone, I get an error message of there is not enough space on your computer to restore your phone. Any suggestions and help is appreciated.

    You need to discard or save to an external disk and then discard some of the stuff we all tend to keep forever (movies, music, pictures, docs, apps no longer used, etc.). A clogged up disk also does not function ideally either.

  • I am trying to update my 3GS to the IOS 5 i keeping getting an error message while updating and it tells me i will lose eveything on my phone please help

    I am trying to update my 3GS to the IOS 5 i keeping getting an error message(-50) while updating and it tells me i will lose eveything on my phone please help. my phone is IOS 4.3.5.

    See if this Helps
    Delete Photo Cache
    http://support.apple.com/kb/TS1314
    If on a Mac...
    Goto  Home > Pictures > iPhoto Library...
    Right Click and choose Show Package Contents...
    Find  the Folder called  iPod Photo Cache and drag it to the Trash...
    Close the Finder Window..

  • Ora -20001 error coming while updating from a tabular form

    Hi
    I have a tabular form , which updates a table in the database.
    Whenever I update the record first time I getting an error as
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    Regards
    Shashi

    Kamal,
    This will be the pseudocode.
    Procedure A()
    select * from EMP bulk collect into records_array; --Of type RECORD_ARRAY
    batch_count = (records_array.length) / batch_size;
    --batch_size is say 5000 rows and batch_count is the number of batches  
    for i in 1..(batch_count+1)
    B( records_array);
    C();
    commit;
    Procedure B(records_array in RECORD_ARRAY )
    INSERT /*+PARALLEL(EMP_DUMMY, 2) */
    INTO TABLE EMP_DUMMY
    SELECT * from TABLE(CAST(records_array as RECORD_ARRAY) ;
    Procedure C()
    Other operations which include reads on the EMP_DUMMY table;
    This is the top view of how it looks like. Actually the Select statement for the insert statement is very complex and I do a join on the records that are being passed in by casting it into a table. This query is taking about 40 minutes for 10,000 rows in the records_array. I need to parellelise this query because each row of the records_array yields a different row for the EMP_DUMMY table.
    I hope that I made it clear for you.
    Can you also tell me if procedure C in which I shall be doing a read on the EMP_DUMMY table, has any affect of the parallel insert
    Thanks for your help.

  • TS3694 my iphone wont get out of recovery mode? ive been having service problems " the phone would say searching for numerous hours of the day" i connected to itunes and started to update and restore the phone  now it will not restore

    The Iphone will not get out of recoverymode

    Google is your friend.
    http://support.apple.com/kb/ts3694#error3004
    Network connection or download errors
    Error 1479: This error occurs when trying to contact Apple for an update or restore.
    Quit iTunes
    Disconnect from USB and restart the iOS device.
    Reconnect the device to the computer.
    Launch iTunes and attempt to update or restore again.
    Error 1639: Follow these steps.Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
    Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
    Test restoring while connected to a known-good network.
    Error 3002: If you experience this error while updating an iPod touch (2nd generation) or iPhone 3G, please use the standard update or restore process in iTunes (click Update or Restore).Error 3194: You may not have the latest version of iTunes installed. Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com."Error 3004: If you're using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command in the command line: dscacheutil -flushcache.The device couldn't be restored. An internal error occurred or Error 3200: This indicates a network-connectivity or traffic issue. If you see this error, wait an hour or more and try again.Error 9807: Verify the computer's date and time.If unresolved, open access to the following VeriSign servers:
    evintl-ocsp.verisign.com
    evsecure-ocsp.verisign.com
    Access to these servers may be blocked by security software, content filtering software, a misconfigured router, or anti-spyware software. For iTunes for Windows, follow these steps to troubleshoot security software issues.
    Error 9808 (or -9808): Follow the steps for an unknown alert message when connecting to resolve the issue. If those steps don't resolve the issue, or if the settings revert to their original values after the restart, then follow the steps to troubleshoot security software issues.
    Error 9844: This is typically caused by incorrect firewall settings. Go to "Open the proper ports and allow access to Apple servers" in the "Advanced steps" section below.

  • I was updating my iphone4 and it got to the end and said error could not update and now my phone is frozen on the apple start screen???

    I was udating my iphone 4 software on itunes, it got all the way to the end, my phone switched off then it said error could not download software and now my phone is frozen on the start screen????

    Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • ? - unknown error (9) after updating and restoring

    Please, HELP!
    After downloading iPhone update 1.1.1 for iTunes and installing it iTunes is telling me that I'm required to click 'restore' and then it gives me the message:
    The iPhone "iPhone" could not be restored. An unknown error occurred (9).
    I've tryed almost everything but it doesn't work. Please, help me!!!

    If you have made sure that both the iTunes and iPod software are current and have deauthorized and reauthorized your computer, try this test:
    1. Deauthorize the computer.
    2. Create a new user in the system.
    3. Download the free song of the week from the iTMS in the new user account.
    4. Play the song in that user account to authorize again.
    5. Restore the iPod (using the iPod updater) in the new user account.
    6. Sync just the free song of the week and see if it plays on the iPod.
    If it does, you appear to have a corrupted iTunes library file, and you should recreate the iTunes library file in your normal user account, and then sync your music back to the iPod and all should be well.
    The following articles will help you.
    About Authorization and Deauthorization.
    How to restore the iPod.
    How to recreate your iTunes library.
    How to create a new user account in Windows.

  • TS3899 Help! I cannot access my settings and facebook settings within 'Settings'. This means I cannot change passwords, delete or add email accounts.  I've tried updating and restoring my phone but to no avail.  Can anyone help me please?

    Can anyone help please? I cannot access my email account settings within 'Settings', so I cannot change my details for existing email accounts, nor can I delete them or add others.
    I can't access my Facebook settings within 'Settings' either but when I try to use the app it asks me to enter my password into my Facebook account in settings, but I can't do that either.
    I've updated my software, restored and backed up my phone but it still doesn't work.  Troubleshooting doesn't cover this.

    Go to Settings>General>Restrictions. Do you have restrictions on? If so, that would prevent you from making changes in some areas of the iPhone.

  • HT1414 i was updating my iphone 4s but an error occured while updating it. my computer is not recognizing the phone and i cant restore it.

    i was updating my iphone 4s but an error occured while updating it. my computer is not recognizing the phone and i cant restore it.

    See this support document for help. You may have to do this more than once. http://support.apple.com/kb/HT1808

  • I am getting error (-1) while updating my iPhone 4 to iOS 5.1. The phone has gone into a recovery mode. Restore fails every time at "restoring the firmware" stage. Striped bar remains for a long time, then shows "error (-1)" and the restore fails. Help!

    I am getting error (-1) while updating my iPhone 4 to iOS 5.1. The phone has gone into a recovery mode. Restore fails every time at "restoring the firmware" stage. Striped bar remains for a long time, then shows "error (-1)" and the restore fails. I have been doing it for last 12 hours. Help!

    Thanks for your reply Michalo. I am in India and here Apple care does not work on Sundays. I have been without my phone for the entire day. Perhaps tomorrow will bring some respite. There is not solution to "error (-1)" on any forum it seems. I found one forum which suggested use of Tiny Umbrella. Any idea about that?

  • I have a problem when ı want to update and restore my ipad for ios5 : an error occurred while restoring this ipad (-10), what can i do??

    i have a problem when ı want to update and restore my ipad for ios5 : an error occurred while restoring this ipad (-10), what can i do??

    Error -1 is not mentioned in this article about error messages during a restore process: http://support.apple.com/kb/TS3694
    This one comes close:
    The device could not be restored. An internal error occurred, or Error 3200: This indicates a network-connectivity or traffic issue. If you see this error, wait an hour or more and try again.
    You may also check your security software settings, to make sure that iTunes can contact Apple servers during this process: iTunes for Windows: Troubleshooting security software issues

  • Iphone 5 cant be restored, it shows unknown error -1 while trying to restore and it only display connect to Itune

    Iphone 5 cant be restored, it shows unknown error -1 while trying to restore and it only display connect to Itune

    Greetings ayokunlefromlos angeles,
    Welcome to the Apple Support Communities!
    I understand that when attempting to restore your iPhone you receive an error and your iPhone shows the Connect to iTunes screen. To begin troubleshooting, I would suggest manually placing your iPhone in recovery mode and attempting the restore. Please follow the instructions located in the attached article to complete this process. 
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Cheers,
    Joe

  • I tried to update my iPhone 4S but I nowkeep getting an error saying I need to restore my phone before it can be used because it's in recovery mode! But if I restore it I lose all my media and data and I don't want to do that! Is there anything I can do??

    I tried to update my iPhone 4S but I now keep getting an error saying I need to restore my phone before it can be used because it's in recovery mode! But if I restore it I lose all my media and data and I don't want to do that! Is there anything I can do?? Somone please help, i'm freaking out over here!

    Anything that was on the phone is already gone. You have no choice but to restore. If you were backing up and syncing the phone on a regular basis, you should be able to restore your backup with minimal data loss.

  • My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring it showes your ipod is restore but still apple logo won't go

    My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring ITunes  showes your ipod is restore but still apple logo won't go, Due to new Laptop, I do not have any backup, therefore i have tried to select new Ipod touch and goes through step by step procedure but no use, Please help what to do?

    i tried reseting my ipod today and had a similar problem... it wont be recognized by itunes, the only thing i havent tried is putting it into DFU mode, or the state that it is in when u recieve it telling u to connect it to itunes.i recommend putting it into DFU mode. http://www.youtube.com/watch?v=34v8HMC9B98 this should better explain it. if i find another way, ill keep u updated

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