HT1414 error report for iPod classic 160 GB   13013 will not sync

Error message ipod 160 GB will not sync, error 13013

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? Ones with a green checkmark are solved.
BTW this is the iPod touch forum

Similar Messages

  • I have an ipod classic original and it will not connect to itunes for me to sync new music

    i have an ipod classic original and it will not connect to itunes for me to sync new music

    The first two generations of iPod (that used a standard 6-pin Firewire cable) don't work with Windows. There was a workaound through MusicMatch for the second-gen, but I have no idea if that software is still available, or even if it will install on a modern copmputer (Windows ME, 2000 and XP era).
    If instead of original, you mean the first model that got labelled as "classic," with a dock connector, if you describe exactly what appears on both the iPod and the PC screen when you plug it in, somebody might be able to help you. My first recommendations would be to (1)try a different USB cable, to see if that's the problem, and then (2) try synching with a different computer, to see if your PC is the problem. If neither of those result in success, then the community here can help you to try troubleshooting the iPod itself.

  • I have a ipod classic and my itunes will not download songs I have brought help

    I have a ipod classic and my itunes will not download songs I have brought help

    Are you sure the error message/prompt isn't referring to the amount of disk space available on your PC's internal hard drive?  If you head to Start -> My Computer.  How much space is free on your C: drive?
    Maybe it would help if you could post a small screen shot of the error.
    B-rock

  • Ipod Classic 160GB connects but does not sync to new itunes

    I'm having a lot of trouble after installing the latest itunes. My iTunes picks up the ipod as a device but will not sync with it. I've tried to just sync it, ive shut down itunes and turned the ipod off and tried, i've ticked the box that says "convert higher bit rate songs to 128kps AAC" and tried to sync and unticked the box and tried as well. I have also tried going to File ->Devices->sync, and the sync button is shaded so i can't click on it. I have also reset it to factory settings and tried. I'm out of ideas, does anyone else have any?

    Hello DeclanConky
    Check out the article below to troubleshoot if it is software or hardware. Try starting up in Safe Mode or try it out in another user. Also when you removed iTunes, did you remove the other associated files Apple in the specific order indicated in the second article?  Let me know if this works out or need to continue troubleshooting.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/ht1923
    Regards,
    -Norm G.

  • All music in itunes ipod says no content and will not sync music

    all music in itunes ipod says no content and will not sync music

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • I restored my ipod touch however the apps will not sync.  I tried to re-download but I changed my apple id as my old id is no longer a valid email address.  Any ideas out there please

    I restored my ipod touch however the apps will not sync.  I tried to re-download but I changed my apple id as my old id is no longer a valid email address.  Any ideas out there please?

    It might be logical to someone, but not to me. I agree it's a pain.
    How did you change your Apple ID? Creating a new one is not what you want to do, but if you changed the ID associated with your purchases then that might have worked. You would need to sign in with the Apple ID on both your iPod Touch as well as in iTunes. I'm not sure how you changed it but clearly they need to match.
    If it's just your password that is not getting recognized reset it here: http://iforgot.apple.com/
    It will send an email confirmation to the email address associated with that Apple ID. The email address you elect to use might not look anything like your Apple ID. If you don't appear to get an email check your spam filter.

  • Itunes only recongnizes my ipod as a camera and will not sync, how do you fix this?

    itunes only recongnizes my ipod as a camera and will not sync, how do you fix this?

    See here: http://support.apple.com/kb/TS1369 Windows
    or here: http://support.apple.com/kb/TS1591 Mac OS X

  • Error updating firmware for Ipod Classic 160

    Ive been trying to update my Ipod Classic 160 for a few days now for update 1.1.1. ive tried several times and the update will download but then i get the error messages. "Ipod cannot be updated at this time, Firmware corrupted".
    So what do i do now?

    With that one, the following document might be worth a try:
    What to do if iPod can't be updated because the firmware file was corrupt or not found

  • Ipod Classic 160 6th g. doesn't sync w/Imac g5 non intel OS 10.4.11. This is a replacement for same ipod which was stolen recently. That pod worked fine with Itunes 9! Now this pod says it only works with Itunes 10.7. ***!!!! Why has Apple screwed up?

    My ipod classic 160 6th gen. was recently stolen. It had 3000 tunes on it and it synced perfectly with Itunes 9 on my Imac G5 non intel OS 10.4.11. So I recently bought same model and guess what, it doesn't sync at all. Now message says it only works with Itunes 10.7 and up. I certainly cant afford to buy a new intel based Mac and I really dont need a new pc. It feels like Apple has dropped the ball on its long time users and tough luck to you and all the $$$$$$$ spent on downloading songs and buying ipods over the years! I AM SO ANGRY THAT I CANNOT BRING MY MUSIC WITH ME ANYMORE. I dont know if there is any solution to this except being extorted to upgrade to new tech! I have been trying to get answers to this issue but nothing seems to work. Any help would be greatly appreciated. I am not a tech genius so extremely techy solutions will be in vane.

    one more detail, after a restore, when I attempt to reload music to the ipod, if I try and move, say, 20 files, the transfer seems to work as it should but then stalls on the last file.  Eventually, the status will change to "Updates Files on (my ipod)" a and suggests the iPod is syncing  even though I have the auto sync feature turned off.
    This process eventually works itself out, and seems to take longer relative to the number of files I attempt to transfer.   Once done, howver, if I try and eject and dismount the iPod, iTunes stalls with the spinning pinwheel and I am warned that the iPod is syncing again with the spinning candy cane status bar.     Eventually thisd works itself out and the iPod dismounts from iTunes and the desktop and eventually the iPod is free to disconnect.
    Then if I try and play the music I just transfered, the iPod says there is no music loaded.
    Ideas?

  • IPod Classic 160 takes 50+ Hours to sync 32700 Songs

    I have one of the original 160GB iPod classics and I am attempting to sync it with a large iTunes library (32700 songs) and it is taking 50+ hours to do so...I assume it has something to do with the fact that I have lots of smart playlists...I have synced this same iPod with another smaller iTunes library (18000 songs, quite a number of smart playlists) and it syncs in a few hours...any help would be greatly appreciated...I have unistalled/reinstalled the latest version of iTunes,...

    I should also note that I have attempted to sync the same library with a newer 160GB Classic iPod (2.0.4 firware) with the same results...my older 160GB Classic is running firmware 1.1.2, I have read the posts re: downgrading to FW 1.1.1 but am hesitant to do so given that the same thing happens with the other 160GB iPod

  • IPod classic connects but is not detected in Diagnostic as "No iPod, iPhone, or iPad found" will not sync no matter what I try. have reinstalled itunes, changed cords, restarted services. Just started happening very recently. diagnostics detection is key.

    I have a 120gb Classic that has been working, connecting and syncing flawlessly for years. Now it appears that (maybe since an itunes update) my same Windows 7 x64 computer that has not changed other than the occasional iTunes update will not detect my iPod, and therefore will not sync any more.
    The odd thing is that iTunes will sometimes see the iPod (not always), and Windows will also sometime see the iPod. Even when it does, and I click to sync a podcast (or anything else) it appears to go through the #1 and #2 steps and says it is syncing - Do not unplug, then appears to finish, but when you check the ipod after ejecting, nothing has changed. It looks like this has been happening for about a week, but my wife must not have realized that songs and other items were not actually syncing.
    I have tried uninstalling iTunes, downloading the 11.2... version available online now, no help. I have tried resetting the ipod, no help. I have tried changing cables, no help. every time I go through the diagnostics in iTunes, it fails the connectivity test and says "No iPod, IPhone, or iPad found.
    I am so frustrated. I have tried everything I can think of but even though iTunes shows the iPod, it wont sync....

    This issue has been resolved - my Support Advisor, Edgar, was able to discern what was causing the problem.
    It appears that, despite years of never experiencing this, one of the latest ipod updates actually altered my device's personal settings and changed it to "Manual" for all synchronizing; even performcing Factory Restores did not change it back to being automatic.
    My ipod is working as good as ever now thanks to Edgar. If anyone else is having this problem, please make sure you check your device's settings in iTunes and see if "Manual" is checked - even if you never changed the settings yourself and have no reason to suspect that to be the problem, as was the case here. If it is checked - uncheck it to enable automatic syncing.
    So relieved this was not a much more serious problem. I've missed having my music on the go. Thanks, Edgar!

  • FIXED (for me at least): iPhone 3gs will not sync with Gateway NV79

    I’ve spent months trying to fix this miserable problem with getting my iPhone 3gs to sync with my new Gateway NV79. Gateway will not help. Their technical support is genuinely worthless. Microsoft blames Apple and Apple blames Gateway.
    My old iPod Nano syncs to my Gateway NV79 without a problem. I’ve tried all of the proposed fixes but other posters with no success.
    But I do believe I’ve discovered a real fix (for me at least). Here’s my setup:
    • Gateway NV79 running Windows 7 64 bit edition
    • iTunes 10
    • iPhone 3gs running OS 4.02
    The USB ports needs tweaking to get the iPhone 3gs to sync to the Gateway NV79. Follow these steps without your iPhone 3gs connected to the Gateway NV79:
    Step 1: Go to Control Panel
    1. Open Control Panel
    2. Click Hardware & Sound
    3. Click Power Options
    4. Make sure Balanced is selected and click Change Plan Settings
    5. Click Change advanced power settings
    6. Expand USB Settings
    7. Expand USB selective suspend setting
    8. Change On Battery setting to Disabled.
    9. Change Plugged in setting to Disabled
    10. Click OK
    Step 2: Go to Windows Explorer
    1. Open Windows Explorer
    2. Right-Click Computer (not your computer name)
    3. Click Properties
    4. Click Device Manager
    5. Expand Universal Serial Bus Controllers
    6. Right-click first Generic USB Hub
    7. Click Properties
    8. Click Power Management
    9. Uncheck Allow the computer to turn off this device to save power
    10. Click OK
    11. Right-click second Generic USB Hub
    12. Click Properties
    13. Click Power Management
    14. Uncheck Allow the computer to turn off this device to save power
    15. Click OK
    16. Restart your computer
    After your computer restarts, login and connect your iPhone.
    You must complete both steps. Step 1 is required for Step 2 to stick.
    There are a few things that may happen. iTunes may start syncing immediately and fail with an error. Don’t worry. If the sync fails the first time, restart the computer with the iPhone still connected. Now, iTunes will either take you to setup screen to connect your iPhone or the sync may restart. In my case, the setup screen came up and I DID NOT CHOOSE TO RESTORE. Pick the first option to add your iPhone. The sync will restart and may or may not finish. Don’t worry, if the sync fails, restart your computer again with the iPhone still connected and this time the sync will work.
    Here’s the problem: the iPhone 3gs will not sync with the power management enabled for the USB ports on the Gateway NV79.
    Good luck.

    If you cannot update your computer, you will not be able to sync your phone. The requirements are:
    Mac system requirements
    Mac computer with USB 2.0 port
    Mac OS X v10.5.8 or later
    iTunes 10.1 or later (free download from www.itunes.com/download)
    iTunes Store account
    Internet access

  • My ipod 5.1.1 (9B206) will not sync with new Itunes version 12.0.1.26. Can anyone help

    My ipod touch 3rd generation OS  5.1.1 (9B206) will not sync with new Itunes version 12.0.1.26. Can anyone help

    What exactly happens when you try to sync?
    Does iTunes see the iPod?
    Was the iPod previous synced to another iTunes library/computer?
    Have you successfully synced from this iTunes library/computer before?
    If so have you done anything like update iTunes on the computer since it last successfully synced?
    Do the songs play in iTunes?          
    Does any media now sync to the iPod?
    Do you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod       
    Try syncing using the manual method                
    Managing content manually on iPhone, iPad, and iPod
    If iTunes does not see the iPod:
    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • IPod touch 3G - activation required, will not sync properly, freezes up windows 7

    Hi,
    I am having a lot of trouble with my iPod touch 3G.
         I had not synced my iPhone 4 and my iPod touch for about a month as I was re-inputting my music into iTunes - I didn't want to sync them when not all the music I wanted would be synced onto them. Prior to syncing the devices, one day my iPod randomly displayed the "activation required" notification and the "connect to iTunes" screen. Neither my iPod nor my iPhone is jail broken, so this cannot be the cause of the deactivation. All I use my iPod for is plugging into my stereo system.
         Regardless, I had finally managed to sort through all my music and had managed to sync my iPhone with no hitches. However, I ran into various issues with the iPod. A pop-up in iTunes said that it detect the device but could read it and that I would need to restore my iPod. So I did so (restored to the back-up). However, not even a third of the way into the restore everything just seemed to stop. My screen went black with only the mouse flickering. I restarted my computer and tried restoring it again (again to the back-up). It got further this time and actually managed to sync some songs (around 70 out of 850). However, a pop-up appeared saying that iTunes could not write from the song or disk. So I unplugged my iPod and plugged it back in and it immediately slowed down my computer. Chrome would not respond, Shockwave crashed, iTunes would not respond, etc.
         Anyways, over the past couple days I have tried restoring the iPod (to factory settings) and that seems to have worked. I no longer have the constant "activation required" notification. iTunes seems to be having trouble syncing though. It will get a couple more songs synched and then display another pop-up saying that it could not write from the song files and then the synching process just gets stuck. The iPod no longer displays the synching icon, but iTunes remains stuck on "finishing sync".
    (The problem cannot be with the songs as they sync perfectly fine to my iPhone).
         On my iPod it shows all the songs which are/should be synched onto it. The synched songs appear in black (like normal) however, the majority of my songs are in a light grey and cannot be selected or played (basically it has the information about the song, but not the actual file itself). I can also use Wi-Fi or Bluetooth. They are both greyed-out and say "No Wi-Fi" or "Unavailable" respectively.
         Just as a note, I am on Windows 7 and have McAfee Antivirus Plus. I know that some people have some issues due to the firewall but I unsure as to how this could be the cause when my iPhone syncs perfectly well under the same conditions. I have iTunes 10.7.0.21 and my iPod is running on 5.1.1. If you need any additional information please ask!
    If someone could please help, I would be extremely grateful! I'm at my wits end.
    Thanks!

    See if disabling the antivirus and firewall resolves the problem.

  • IPod Nano (5th Gen.) will not sync certain artist!

    My iPod nano will not sync this one artist to my iPod and i have no idea why!!

    Hello Doesitmatter (Nice ,
    And welcome to Apple Discussions!
    Have you doubled check for this Artist's songs from under the Songs category on your iPod? If you can find them there, the Artist's tracks are probably marked as "part of a compilation" from under the Info tab of the *Get Info* window in iTunes. Double check that setting and if you make any changes, re-sync your iPod to apply the changes and see if that helps.
    B-rock

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