HT1414 error: *we are unable to continue with your activation at this time*
is there anyone can help me how activate my iphone 3gs when i have tried to update it from IOS 4.1 to IOS 6 , but now there is just an activation form on my iphone screen that i need to connect to WIFi to be able to activate it or connect to I TUNES. i don't have any access to WiFi and when i connect my Iphone to ITunes an error comes : we are unable to continue with your activation at this time
i've tried this about ten times but the results is still same, i mean nothing
if anyone can tell me what to do i'll be happy
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743
Similar Messages
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I was trying to update operating system of my iphone but it gives the following error(We're sorry, we are unable to continue with your activation at this time) Now my phone is not work working can anyone help?
Is your iphone hacked/jailbroken?
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Trying to sync an old iPhone to iTunes and error message in iTunes appears: "We are sorry, we are unable to continue with your activation at this time" so unable to sync.
How long has this been going on?
If more than 48 hours, then try a different computer. -
im trying to restore my iphone with itunes and it gives me this error "We're sorry, we are unable to continue with your activation at this time."
This is usually a symptom that the phone was hacked/jailbroken. Was it?
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please HELP!! after restore found this error,, We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care???
"We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care...Could Not Be Completed?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, you need to get a sim card from the carrier the phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked. -
when i try to activate itunes on my iphone it continues to say "We're sorry, we are unable to continue with your activation at this time." and now my phone has stuck. what happened?
Hello mzpartia,
I found an article from Apple that specifically outlines how to try and troubleshoot this issue. It's called iPhone: Troubleshooting activation issues found here: http://support.apple.com/kb/ts3424.
Resolution
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.
Take care,
Sterling -
We are unable to continue with your activation at this time
Hi, I'm getting the error message in iTunes:
We are unable to continue with your activation at this time. Please try again later, or contact customer care.
I have phoned 3 and they said that the apple servers are down and I'll 95% be able to activate it soon. After reading some posts on here I don't quite believe that will be the case. Who has honestly solved this problem and how? My phones just a dead brick at the moment.
Also the signal bar in the top left corner is none existant and just says searching. I want to know if it's meant to not find the network until after activation? Or should it already be finding it?
ThanksI know its been a while since this question was posted, but i've just had the same message and it took me ages to work out how to resolve it - and I didn't see the solution on any other post so i thought i'd share mine. This may not resolve everyone's problem, and there is a post from jhidrowoh that gives other solutions, but my solution turns out to be simple.
I simply hadnt put the sim card in the phone. i suspect that the same problem may happen if the phone has no signal. once i put a valid sim card in the phone, the itunes activation screen came up.
i presume they do this to ensure the phones are tied to a particular network?
Anyway, I'm now a happy bunny on Xmas day! -
We're sorry we are unable to continue with your activation at this time iphone 3gs
i updated my iPhone 3gs to latest iOS 6.0.1 from iOS 4.1 but i'm stuck on Activation. and then i found a solution i deleted lockdown folder from root/var/root/library now my iPhone is not showing activation screen but when i connect my iPhone to my iTunes it gives me an Error "we're sorry we are unable to continue with your activation at this time".
Where, exactly, did you get the phone?
The term "factory unlocked" has no meaning. Apple does not use that term anywhere. iPhones are either locked, unlocked (either purchased directly from Apple or in a country where all iPhones are unlocked) or unlocked by the original carrier.
If you purchased a "factory unlocked" phone from an unauthorized source, or you went to a shop or a web site and had it "factory unlocked", it was hacked. Not legitimately unlocked. -
TS1538 We're sorry, we are unable to continue with your activation at this time.
Hi guys I connected my Iphone 4 to itunes using a usba cabel while i was overseas and **** of a sudden i got this We're sorry, we are unable to continue with your activation at this time. message show up on Itunes .
Does anybody know how to fix this error or atleast explain what has trigerd this error to come up.
Thank you in advance for your help!Contact your cellular carrier. Here's how:
Contact a mobile carrier -
HT201263 'We are sorry, we are unable to continue with your activation at this time.'
Hello all,
I have a problem with my iPad. Am trying to restore and it seems to update software but it does not complete. It gives this message 'We are sorry, we are unable to continue with your activation at this time.' Kindly assist me anyone. Thanks.Hey Habibb,
Thanks for the question. I understand you are experiencing issues restoring your iPad in relation to activation. The following article may help to resolve your issue:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Perform the following steps if you receive one of the messages above:
1. Restart the iPhone.
2. Try another means of reaching the activation server and attempt to activate.
- Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
- Try connecting to iTunes if you're unable to activate using Wi-Fi.
3. Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.
Thanks,
Matt M. -
Im getting We're sorry, we are unable to continue with your activation at this time
Im getting We're sorry, we are unable to continue with your activation at this time.. Help
Same deal. I was getting Error 3194 then I got the we're unable to contact servers thing. I've had tons of issues with iPhone software lately and enough so on my last 2 devices to have it replaced by a new iPhone that continues to act up as of now. I've had issues with updating apps on the phone and now updating to new versions of iOS since 4 came out. Apple has not been helpful in this situation and now want $30 just to help since they don't allow AT&T access to help. This is getting to be such a pain and def a reason I don't want the next iPhone if this is the kind of service I'm getting.
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I have recently got an iPhone 4 out of no where it has decided to think that my headphones are in and they are not but does work with headphones in.
Then later on within the same day it after turning my phone on and putting it on charge it comes to the screen stating to connect to iTunes/emergency calls only/no service so I connect it iTunes and it says we are unavailable to continue with your activation at this time. Please try again later, or contact customer care.
HELP!the same problem but i used it already for 3 years my iphone 4, when i update to ios 6.1.3 version, now is failure like said.
we are unable to continue with your activation at this time please try again later, or contact customer care
any help please. i am here in saudi arabia city of jeddah.
thank you very much in advance
pabs -
I tried to restore, update and back up my ipod touch. once it said it was successful i clicked on the label of my ipod in itunes and it had written, "we're sorry, we are unable to continue with your activation at this time." now whenever i click on the label it just says that and on my ipod it tells me to plug into itunes when it already is. i didnt update restore or back it up with the latest version, so i downloaded the latest version, how do i start the process again so my ipod works!! help this is gay !!
Hmm, well... iTunes trys to activate your iPod using the Apple server to make sure you have bought it legit.
Two things come into my mind:
1) Your iTunes can't access the internet.
2) Apples activation servers are down.
That's just my cents, maybe anyone else has an idea. -
need help with my iphone 4 i try to update last five days but after updating to 6.1.2 it says that
We're sorry, we are unable to continue with your activation at this time. Please try again later, or cIf the iPhone was hacked and unlocked via unofficial means, it has become locked again. Insert original SIM in the phone to activate with iTunes.
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I can't sync music to my iphone. It just says "We're sorry, we are unable to continue with your activation at this time."
I am in exactly the same problem here as this person. Exactly the same problem.
No, it was not jailbroken. And now because it's in this loop, there's no ability to restore and such on itunes as the only option now is ever 'eject'.
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