HT1414 hello, i updated my iphone and every thing is disappear including mphoto y and contact, so please can you help how i get my photo and contact back?
hello, i updated my iphone and every thing is disappear including my photo and contacts? does any one can help me please!!
how can i get my photo back and my contact?
Restore it from the last backup you made before you attempted to update. You did back it up first, right?
Similar Messages
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i have updated my iphone to ios 6.0.1 but it is not activating so please could you help me out....while inserting in itunes it showing no sim card inserted
All iPhones sold in Japan are carrier locked. The Japanese carriers do not offer unlocking.
You can not use that phone on a carrier other than the one it is locked to.
Sell it and buy one you can use. -
HT1688 Hello, I have iphone 4. After upgrade ios 7.0.2 lost vibro. Please, can you help me?
Hello, I have iphone 4. After upgrade ios 7.0.2 lost vibro. Please, can you help me?
RichardRicardo wrote:
I upgraded to IOS 7.0.4 and the iPhone now is on The Activation screen i bought this iphone as USED... and i didn't know the apple id.
Sorry... But... The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.
There is No Workaroud for Activation Lock. -
I really wanted to update my iPhone software iPhone 4 version 5.1.1 to be version 6.0.1
And there is some reason you can't? See the Apple article below.
http://support.apple.com/kb/HT4972 -
my apple ID is showing someone elses email address and not mine so when i want to buy or update apps it brings this other email address up. please can someone help how do i put it back to my email address?
First go here - https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and login under the manage tab. Check your information and be sure it is all correct.
An AppleID is nothing more than an email address, so if you see another email address in the store, then someone has logged in with a different AppleID than yours. Did you let someone else use your iPhone? -
hello i am trying to update my phone . i am connecting it to itunes but it is giving error 3194 . can you help me resolve this problem please.
Hi ali hakim,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/TS4451
This occurs when iTunes is unable to communicate with the update-and-restore server (gs.apple.com). This is most likely because it is being blocked, redirected, or interrupted by security software, hosts-file entries, or other third-party software.
Cheers,
- Judy -
please can you help me to solve my problem ( I have iphone is linked with Apple ID and I forgot that Apple ID and I can't remember it , I need thats Apple ID to activate my iphone ,,, what should I do ?
mohammed aljasim wrote:
there are many people that error is happened with them and one of this people is me ,, Apple must be find the solution for this problem
You are absolutely WRONG. Apple bears no responsibility in this at all. YOU purchased a STOLEN phone. You are guilty of receiving stolen property at best. Take it back to wherever you bought it and demand a refund. Failing that, turn it over to the police. You got ripped off. I'm sorry you wasted your money, but there is NOTHING Apple or anyone else can do for you. Only the rightful owner of the phone can unlock it. -
Please can you help....
I ordered an iPhone 5s in early September from the orange shop in Chamonix Mont-Blanc France.
I needed a new phone as i dropped my iPhone and broke it so it thought i would upgrade.
I was asked in the shop if I wanted a black or white one, I asked for a Black one, as all my iPhones have all been Black as I DON'T LIKE White ones. (sorry)
I was told my phone would arrive in a week so I waited with broken phone for new one. The following week I was told it would be the following week, the following week i was told the same but the assistant in the shop told me they would ring me when it arrived. Three days later i recieved a text from the shop to say the phone would be in tomorrow, when I went in they said it had not arrived and they would call me when it was in the shop.
They called me on Thursday the 17th of October to say the phone was in the shop.
I arrived at the shop at 6:00pm after my work, the shop closes at 7:00pm. I recieved the phone, signed for it and extra unwanted insurance with I was told I could only canceled in a month. I was then told they didn't have any sim cards in the shop, i said no problem the Phone i assume will need charging so i will take it home and charge it and return for the sim tomorrow.
So the Phone remained boxed.
When I returned home and opened the box I realised it was a white one, I replaced the lid put it back in the bag, and returned it to the shop first thing Friday 18th October, to point out the error, only to be told "to bad" ?? I was told I could have changed it the night before but not this morning? They said I had ordered a Black one but as I had signed for a White one nothing can be done. I was angry and left the shop. I returned later the same day with a French friend to try and resolve this problem, as I wasn't sure if something was being lost in translation. I didn't think I was being unreasonable, it is a very expensive piece of equipment and this wasn't what i wanted. They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold, and that mine was a silver one.
I then thought it was my mistake as it was a new phone. She put a sim in the phone put it in the box and I left for a business meeting only to arrive and see a Black iPhone 5s sitting on the table??
So I then returned back to the shop with the Black one and mine still all boxed and untouched to prove they had blatantly lied to me an hour ago, only to be told that there was nothing they were prepared to do.
Is this fair practice ? I am at a loss with this and am looking for help ?Welcome to the Support Communities. This Apple doc may be of interest:
Channel Member Code of Conduct
Kings74 wrote:
They told my friend that the phone was not available in Black, that was the 5, and that the 5s was only available in silver and gold..
A minor point, but it may avoid a little confusion if, instead of saying "black" in reference to the iPhone 5s, say "space gray":
"iPhone 5s — Available in silver, gold, and space gray" (Source) -
Hi i have a iphone 4s and my wiifi has stopped working completly please can you help
hi please can you help me my iphone 4 s wont allow me to connect to wifi , its completly switched of i cant even switch it on
Please can you clarify what won't switch on, the WiFi or phone?
If it's the phone and have recently run out of battery, plug it into a charger, and wait 5 minutes before trying to switch it back on again; iPhones, if they run out of battery when plugged in again sometimes take a short while to turn on.
To connect to a WiFi you will need access to the network key, may also be called the WEP key. This can commonly be found on the bottom of your router or on a seperate card that came with it. -
I upgraded to IOS 7.0.4 and the iPhone now is on The Activation screen i bought this iphone as USED... and i didn't know the apple id.How can i do it?Now I live in Myanmar(Burma).Please can you help me?........
<Personal Information Edited by Host>RichardRicardo wrote:
I upgraded to IOS 7.0.4 and the iPhone now is on The Activation screen i bought this iphone as USED... and i didn't know the apple id.
Sorry... But... The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.
There is No Workaroud for Activation Lock. -
Dear Apple Support,
I bought Iphone 4S from Poland and I can not activate my Iphone in Astana, Kazakhstan and can not use my Iphone in Astana.
Please, Can you help me?
Best Regards,
Danalyk ZhakeyThis is not Apple support. It is a user to user forum.
It would seem that you bought a phone that is locked to a carrier in Poland. You would either need to contact this carrier to discuss unlocking, or return or sell the phone and buy an unlocked one. -
hi I bought an America iPhone 5 and went on all mobile networks was blocked when I got home in Romania phone does not recognize any SIM not working sorry my english not good please can you help me
Ask the carrier in the US who the phone is locked to if they will unlock it for you - put an unlock request into that carrier.
Other than that and if they refuse to unlock it, then there is nothing you can do except buy a new phone. -
I have just set up icloud and all my contacts are duplicated from Address Book! My new iPhone is also showing duplicate contacts even though they are not duplicated in my address book on my computer. Please can you help?
Also, what are the source of your contacts? are they created on the phone, or you synced from yahoo/hotmail etc.
If thats the case, the circular arrow wont be visible but instead show "groups"
Contacts from different accounts are not synced to iCloud. -
Hey ! I was senting a text and my iphone suddendly off. I try to press "home" and "start" and to connect it at itunes but it doesn't work! Can you help me please
Hold HOME and START at the same time until an Apple logo appears. This is called a "reset", and essentially it reboots iOS. You will need to hold for about 10 seconds.
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My right click is not working and producing the context menu or ability to drag files and folders. I just spoke with a phone support person and we checked that all the mouse/trackpad options for right click were correct and checked.
Please can you help with this.
It has only just happened in the last few days.
Many thanksYou might want to update your profile so that we can see what model iMac you have and what version of OSX you're running.
For this question, it might help to know if you're dealing with a trackpad, Magic Mouse, or something else?
(Until your issue's resolved, you can Control-Left Click to get the right click functionality).
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