HT1414 Hi All, i recently done a back up and update & restore, but ive lost my notes, my text messages and my reminders and notes on the calender, i also have lost the data i had in an app which was very important to me. Please Please help me, i,m total

Hi All, i recently done a back up and update & restore, but ive lost my notes, my text messages and my reminders and notes on the calender, i also have lost the data i had in an app which was very important to me. Please Please help me, i,m total novice.
I did this back up because i was instructed by my service provider. This was supposed to sort out my losing connection problem, which it didn't, it instead gave me a new problem. If there is anyone out there who can help me to retrieve my lost information i would appreciate it.
Thank You in advance.

You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.

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