HT1414 How do I reset an iPod when an "ipod is disabled" message is displayed?

How do I reset an iPod when an "ipod is disabled" message is displayed?

Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Similar Messages

  • HT1414 How do I reset restrictions password when I have forgotten the original one?

    how do I reset the restrictions pass word if I have forgotten the orriginal one?

    If You Are Locked Out, Have Forgotten Your Passcode, or Just Need to Restore Your Device
    1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. iOS- Understanding passcodes
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the
              Back Up option. If you have just backed up the device, it is not necessary
              to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore or have forgotten your restrictions passcode, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • How can i reset my ipad when i have lost the code

    how can i reset my ipad when i have lost the 4 didgit/number pass code

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • After how many times can I reset my password when my ID is disable?

    After how many times can I reset my password when my ID is disable?

    If you are referring to Apple ID disabled, the following may help: Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
    If you are referring to an iOS device disabled: iOS: Forgot passcode or device disabled

  • How do I reset the password to my Ipod touch in order for me to unlock the screen?

    How do I reset the password on my Ipod touch to ulock the screen?

    Connect the iPod to your computer and restore via iTunes. This erases the iPod. Place the iPod in Recovery Mode if necessary to allow the restore.
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad

  • How do i reset my safari when it wont open

    How do i reset my safari when it wont open!

    If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
    You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
    Back up all data before making any changes.
    Besides the files listed in the linked support article, you may also need to remove this file in the same way:
    ~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
    If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
    One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
    After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
    If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
    Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
    In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
    Still in System Preferences, open the App Store or Software Update pane and check the box marked
              Install system data files and security updates (OS X 10.10 or later)
    or
              Download updates automatically (OS X 10.9 or earlier)
    if it's not already checked.

  • HT1349 how can i reset security question when i dont have rescue email?

    how can i reset securty questions when i dont have rescue email?

    You'll have to contact Apple to fix. Contact numbers here:
    http://support.apple.com/kb/HT5699?viewlocale=en_US

  • HT201210 Please can you help? How do i reset my lock screen on ipod. I have connected to itunes on the original computer it was set up on however the code i thought i entered does not work. thanks in advance

    Please can you help? How do i reset my lock screen on ipod. I have connected to itunes on the original computer it was set up on however the code i thought i entered does not work. thanks in advance

    Connect the iPod to irs syncing computer and restore via iTunes/ Place the iPod in Recovery mode if necessary to allow the restore.

  • How do you retrieve a password when your Ipod say's connect to ITunes, but when you go on ITunes it says to unlock password?

    How do you retrieve a password when your Ipod say's connect to ITunes, but when you go on ITunes it says to unlock password?

    You will need to do this:
    iOS: Unable to update or restore

  • How do i reset my iphone when it is disabled

    how do i reset my iphone when it is locked and disabled?  I do not know the password either!

    Open iTunes on computer, connect iPhone to computer with USB cable, hold both home and power buttons for about 20 seconds until iTunes recognizes the iPhone in Recovery Mode. Click the Restore button of iTunes.

  • How do I reset my iPad when it will not respond to holding down the on/off button

    How do I reset my iPad when it does not respond to holding down on the on/off button.  It went to the Apple icon and is frozen there. 

    Hello charlenefromnew sharon,
    Thanks for the question. After reviewing your post, it sounds like the iOS device is not responding. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    iOS: Not responding or does not turn on - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • How do you reset activation lock when original owner is not reachable?w

    How do you reset activation lock when original owner is not reachable?

    You don't. If you cannot locate the original owner, then the device is useless to you. If you purchased it from someone, try returning it for a refund, otherwise it is an expensive paperweight.  Find My iPhone Activation Lock - Apple Support

  • HT1212 How do i restore my iphone when it has been disabled and can not be restored through itunes because of the error message that says "The iphone software update server could not be contacted.

    How do i restore my iphone when it has been disabled and cannot be restored through itunes because of the error message that says "The iphone software update server could not be contacted

    Have you jailbroken this device? This will make the iPhone not talk to the Software Update Server (that signs and accepts software updates) please refer to the following link? Error 3194, Error 17, or "This device isn't eligible for the requested build"
    The iPhone will talk to the software update servers, just need to change the host files, it's a simple process, sorry if you were confused about the wording in to top?

  • HT4061 how to restore the iphone 4 when you get a restore message error (-1)?

    how to restore the iphone 4 when you get a restore message error (-1)?

    If the iPhone was jailbroken, you get this error due to baseband mismatch. No help for such iPhones here in this forum.
    if not, Restore on another computer. If error persists it is hardware failure.

  • How do I get iTunes back when I get the error message ; the application "I Tunes" unexpectedly quit while trying to restore it's windows. Do you want to restore it's windows?

    how do I get ITunes back when I get the error message :
    The application "ITunes" unexpectedly quit while trying to restore it's windows.  Do you want to restore it's windows?
    I already tried reloading ITunes and it still doesn't startup.

    You didn't mention but are you still running a version of iPhoto older than iPhoto 11?
    If yes, then go to the App Store and purchase the iP 11 app and install it. Back up your photo library first.
    Once iP 11 is installed and has imported all your photos do a restart of the Mac.
    This should resolve most issues with iTunes 10.6 and you should be able to run iTunes and sync up your iOS devices.

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