HT1414 how do i solve error 1015 when restoring?

how do i solve error 1015 when restoring ios using itunes?

You find an answer somewhere else or buy a new phone.
You can not get help here for a jailbroken phone.

Similar Messages

  • TS3694 How do I solve error 1015 when updating the firmware????

    Can some kind person please help me with this problem? I have the latest iTunes and I have now tried 4 times to update my phone and I get the same message everytime, Thanks

    You will get that message if you tried to downgrade the firmware. It is usually associated with jailbreaking, and if that is the case there is often no way to fix it.
    Try to force it into restore mode:
    Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
    Disconnect the USB cable from the iPhone, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
    Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.
    Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
    If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
    Use iTunes to restore the device.
    If you do not see the "Connect to iTunes" screen, try these steps again.
    If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    When the iPhone finally appears in iTunes, choose "restore from backup".

  • TS3694 how do you solve a error 1015 when restoring a iphone from recovery mode?

    how do you solve a error 1015 when restoring a iphone from recovery mode?

    This error is generally exhibited when someone tries to downgrade iOS. See this support document http://support.apple.com/kb/TS3694
    This is the part you are looking for.
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported. 
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • TS3297 how i can fix error 1015 when i restore iphone 3g ?

    how i can fix error 1015 when i restore iphone 3g ?

    You can't.  Error 1015 occurs when trying to restore a jailbroken phone.
    Jailbreaking your phone voids any warranty remaining with Apple and forfeits your right to any assistance from Apple including from this forum.
    You're on your own.  From what other people have posted, it's extremely unlikely you'll ever get your phone working again.

  • TS3694 error 1015 when restore the software

    error 1015 when restore the software please give me answer

    http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US#error1015
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    Discussing jailbreaking and jailbroken devices is forbidden by the terms of service here.

  • HT1414 how to solve error 1015 to restore software in iphone 3

    I tried to restore factory setting on my iphone 3 sortly after I bought on ebay. During restoring, all foftwares were ommitted and
    message was "iphone cannot instal lower softwares". When I tried to instal iphone software from itune, the messageas was "The iphone could not be restored.
    An unknown error occurred (10150".
    Is there any solution to restore my iphone 3?
    Sam

    Is it 1015 like you say in the subject:
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    http://support.apple.com/kb/TS3694#error1015
    I can't find an iTunes error 10150

  • TS3694 How can I solve ERROR 1015

    After restoring the phone (3G) in iTunes and "applying the latest firmware" the process quits out with "error 1015 occurred". I think the guy I got this phone from jailbroke it rather than getting a proper (and perfectly legal and easy) unlock from O2. :-(
    Anyway, is there any way to get this working again?

    This Error Code is indicative of the Device being jailbroken / Hacked...
    See Here  >  https://discussions.apple.com/message/18856011#18856011
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    http://support.apple.com/kb/HT3743

  • HT1414 How do i solve error -23?

    I tried to restore an ipod touch 4th gen(white), and i got error -23.
    Please help.

    Not a good error:
    Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.
    http://support.apple.com/kb/TS3694#error23

  • HT201210 how can i resolve error 1015 and restore my iphone?

    i followed the process of restoring the iphone 3g. but at the last moment of restoration process it debugs with the error message 1015. how can i resolve it.

    You will get this Error in iTunes when you are trying to downgrade the iOS Software.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Errors Related to Downgrading iOS

  • How do you fix Error -1 when restoring iPhone 4?

    I got a message saying my iPhone could not make or recieved calls and needed to be restored but when I
    try restoring, it randomly stops and gives the Unknown Error -1. What can I do to fix this?

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    Also see:
    -1 error
    -1 error too

  • How to fix itunes error (-1) when restoring,

    how can i fix this error it basically does 99% of restore then throws up this error

    Make sure you have iTunes updated to the latest version (11)
    Unplug any additional USB devices. 
    Try plugging your USB Cable into the back of the machine.

  • TS3694 How do I resolve error 1015?  I was syncing my phone to the computer and got this error about iTunes.  Now my phone is stuck on a screen with iTunes word and the USB symbol.

    How do I resolve error 1015 when syncing my phone to Mac?  Now the phone is stuck on iTunes icon and USB drive icon and not letting me get calls or make calls.  Please help.

    Wow I see from the other responses to similar questions that the phone may be jailbroken.  I thought I was purchasing an unlocked phone that was legal to use with any system.  What a disappointment, I will have to go back to where I purchased this phone and let them have an ear full.

  • How do you solve error "You can't use this version of the application Install Mac OS X.app with this version of Mac OS X" when trying to go back to leopard from lion?

    How do you solve error "You can't use this version of the application Install Mac OS X.app with this version of Mac OS X" when trying to go back to leopard from lion?
    Local Mac shop said to hold down "c" after inserting disk to get "disk utility" to come up in order to wipe hard drive.  I can't seem to get it to do this.

    This W7 was purchased for using Fusion, as others did - per reviews from amazon.  The technician today called their contact at VMWare - Fusion not officially for use with Lion - even though I read at the VMWare support site that others have made it work.  Apparently my setup doesn't work. 
    Do you know how to do the proceedure for bringing up the disk utility when starting the disk?
    BTW, some of the windows applications I want to continue using are Incredimail, Calendarscope, Stamps.com and a few others I have used over many years.  What do you use for email and calendar?
    Wow, sounds like another reason to not use MS Windows.
    Regarding your Disk Utility question, please elablorate I'm not sure what you're trying to do. Disk Utilty is just that...a utility, it's something most users never have to use especially on a new computer. Let me know what you're trying to do there before I give you some instructions.
    As for as your Windows apps I would recommend using Mail and iCal, both come as part of OS X and are very robust tools. Don't discount the software built right into OS X it's very robust and powerful not all like the bloatware most Windows boxes ship with. Stamps.com well I'd look for another alternative. It's clear they don't support OS X which makes me a little suspicious that they're so behind the times. 
    Also if you have not been exposed to these links before I'd strongly recommend bookmarking them and using them. They're extermely useful!
    Switch 101
    Mac 101
    Find Out How Video tutorials

  • HT1267 Im trying to restore my iphone 3G, i used itunes to restore it so it downloaded the iOS, after that it gives me the error 1015, when i read about the error then it tells me that i was downgrading, but how come since i used itunes to restore?

    Im trying to restore my iphone 3G, i used itunes to restore it so it downloaded the iOS, after that it gives me the error 1015, when i read about the error then it tells me that i was downgrading, but how come since i used itunes to restore? why didnt it automatically provide me with the latest software made perfectly for the iPhone?

    Your phone was jailbroken. You can't get help here.
    In VERY RARE circumstances, this may indicate a hardware failure.

  • TS3694 Please tell me how to resolve error 1015 when trying to restore an Iphone 3g!!!!

    Please tell me how to resolve error 1015 when trying to restore an Iphone 3g!!!!

    https://discussions.apple.com/message/18540882#18540882

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