HT1414 I already try restoring my device, iOs , and my phone settings however my phone still dont connect to the internert.

I already try restoring my device, iOs , and my phone settings however my phone still dont connect to the internert.

Is Wi-Fi enabled?
Is Cellular data enabled?
Do you pay for a data plan from your carrier?

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How can I verify credit of an itunes card that has already been redeemed? My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

How can I verify credit for an itunes card that has already been redeemed? My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

Have you checked the account's purchase history to see if anything could have used up the balance : See your purchase history in the iTunes Store - Apple Support ?
If there aren't any purchases then try logging out and back into the account (e.g. on your iPad tap on your id in Settings > Stores and then log back in) and see if a balance then shows on it. My account's balance shows at the top right of the store's page on my computer's iTunes, by clicking on my name towards the top right of the iTunes screen, and by logging in to view my account via the Store > View Account menu option. On my iPad devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > Stores and it should show on the screen that you are taken to)

I've updated my phone and I've made a backup. but now it says I must enter my code to restore all my files and I haven't got this code. If I cancel the process or choose something else, all my stuff will be deleted, and I really don't want that.

I've updated my phone and I've made a backup. but now it says I must enter my code to restore all my files and I haven't got this code. If I cancel the process or choose something else, all my stuff will be deleted, and I really don't want that.
HELP ME PLEASE!!!

If, for some reason, your backup got encrypted and you don't know the code, you'll have to set up your phone as new device and start all over again without the backup.
Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
If you cannot remember the password and want to start again, you must perform a full software restore and when iTunes prompts you to select the backup from which to restore, choose set up as a new device.
If you can't get pass the lock screen, connect in recovery mode and restore the phone, you'll have the option to reset the lock secreen passcode.
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

Iphone wont turn on. i plug it into charger and it stays at 87% and then i take it out of the charger and it shuts off. and then i try to turn it on and wont turn back on until i plug it back into the charger. HELP ME PLEASE!!

iphone wont turn on. i plug it into charger and it stays at 87% and then i take it out of the charger and it shuts off. and then i try to turn it on and wont turn back on until i plug it back into the charger. HELP ME PLEASE!! how do i fix this?!

Hello StephanieeLovezYou,
Thank you for the details of the issue you are experiencing with your iPhone. I would be concerned too if my iPhone was only turning on when connected to power. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M.

Please help me to find my iPad and iPhone 5C. I lost all of them last night. I set up icloud for my devices but i can't find them because they were not connect to the Internet. Please guide me other ways to find my "best friends".

Dear Apple,
Please help me to find my iPad Air 2 64 GB and iPhone 5C 8GB. They're in IOS 8.0 maybe...I lost all of them last night. I set up icloud for my devices but i can't find them because they were not connect to the Internet. Please guide me other ways to find my "best friends". They're very important to me. Many important files for my job in here and it has sentimental value to me. My boyfriend gave it for me so i don't want to lose them. And because i just lost my iPad Air last 3 month, and now i just bought iPad Air 2 two months ago. I'm so sad and lost. I want to catch the thief to the police so bad because they keep my bag and many other important things. I can not do anything without them. Please help me and contact me via my email or my phone. Thank you very much. Hope to receive your answer soon.

Hey there thaovy309,
Welcome to Apple Support Communities.
The linked article below provides a lot of great information and suggestions that should address your concerns about your data and finding your lost or stolen iPhone 5c and iPad Air 2.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
Take care,
-Jason

After updating my iPhone 5 to iOS 8.1 it will not connect to the wifi network at work even though it recognizes it. It however still automatically connects to the network at home. I have restared the phone and toggled the router, still no connection

After updating my iPhone 5 to iOS 8.1 it will not connect to the wifi network at work even though it recognizes it. It however still automatically connects to the network at home (this is the network I used to update the phone). My iPad however does not seem to have any problem connecting. I have restared the phone, toggled the router, re-entered the network password but there's still no connection.

When your device is trying to connect to the work Wi-Fi network, go to Settings > Wi-Fi > then tap on the name of the Netowrk that she is having trouble with. Then tap on forget this network. Let the device attempt to connect again and make absolutely sure she is trying to connect to the work network and not a nearby network, then make absolutely sure the password is entered correctly.

HT4528 hi, my iPhone is already completely updated and I want my iMessages to go to my phone number, however my phone number shows up on the settings screen for that, but will not let me select it to be used. How do I fix that?

hi, my iPhone is already completely updated and I want my iMessages to go to my phone number, however my phone number shows up on the settings screen for that, but will not let me select it to be used. How do I fix that?

Thanks to all who responded. You are all absolutely correct. However, this Ipad was a gift to my wife who was dying of cancer in the hospital and wanted some entertainment. So I started it out with her Apple ID. After she passed away I moved from Sacramento to Austin and eventually proceeded to get the Apple ID changed from my wife's to mine. Meanwhile when she was in the hospital I opened an Itunes account in my name to buy movies for her. That was the first mistake.
Then during the move to Austin I lost track of the IPAD and later found it and tried to use support but could not remember the proper ID. Later the folks at the Apple store helped me create a new and novel Apple ID that was unfortunately unlike any other.
The botom line is that I am stuck with three Apple IDs and three passwords. I am told by Apple there is nothing they can do about this as IDs cannot be changed or destroyed. I can quit using them or start a new account but when I try to do that the system keeps remembering too many things from the past and resists.
Even if I sold this Ipad and bought a new one, the system memory is still there.
I think the real problem is that destop and laptop computers are totally owned by an individual and that individual can control logins and passwords to his liking. IPADs and similar Apple products are different in that the corporation has built in their own intrusion detection schemes because of the relation to Itunes.
One thing I thought about is to open a new Itunes account pretendding to be a new customer with my regular Apple ID. Perhaps I could do the same with Apple Support.
Thanks for your comments.
RAZ

HT1386 my pc keeps crushing when i try imatch, have uninstalled itunes and reinstalled it back but i am still getting the same result

my pc keeps crushing when i try imatch, have uninstalled itunes and reinstalled it back but i am still getting the same result

Did you do this?
Recovery Mode:
1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune (make sure you have the newest version of iTune)
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times to recover your iPad

I have restored my iPod classic and everything has been wiped off, now when I connect it to the laptop, iTunes doesn't recognise it and windows won't format it, an error message comes up "unable to format"

I have restored my iPod classic and everything has been wiped off, now when I connect it to the laptop, iTunes doesn't recognise it and windows won't format it, an error message comes up "unable to format". Can someone please help me sort this problem, it's so frustrating!!!!!!

It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock

Trying to publsh changes to my website. I get a message "There was an error communicating with the FTP server. Try again later, or check with your service provider." I did, and all my settings are correct, but still cannot publish

Trying to publsh changes to my website. I get a message "There was an error communicating with the FTP server. Try again later, or check with your service provider." I did, and all my settings are correct, but still cannot publish.
Any other ideas?

Most likely you are suffering from a bug in iWeb that doesn't let you publish websites if an image you have added to your site begins with space. You can either search for that image and remove it.
<Link Edited by Host>

HT4993 Everytime i plug my phone into itunes it says it cant connect because the phone is locked well i restored my phone twice and set a new passcode the last time and it still wont work . I even deleted itunes and reinstalled it , it dosent work . HELP

Everytime i plug my phone into itunes it says it cant connect because the phone is locked well i restored my phone twice and set a new passcode the last time and it still wont work . I even deleted itunes and reinstalled it , it dosent work . HELP PLZ !!

I had the same issue. I tried everything unchecking / rechecking, formatting Iphone and restoring from backup etc etc.
In the end it was a simple issue which might of might not help you.
A number of months ago I relocated by Itunes folder to a NAS drive. It appears when I did the last I tunes update Itunes set the destination path of the Itunes media to the default location, the result was Itunes couldn't install music,apps, video until I set the correct destination path.
The bit that confused me was it was transferring some media. This was of course the media I had downloaded since the last Itunes update which had gone to the default location.
I hope that makes sense and is off some help.

Experiencing trouble syncing with the 10.3 version of iTunes on my Windows Vista machine. Have uninstalled all Apple software twice, reinstalled and continue to get an error 7 message in connection with the Photo Processor. Any other ideas to try?

Experiencing trouble syncing with the 10.3 version of iTunes on my Windows Vista machine. Have uninstalled all Apple software twice, reinstalled and continue to get an error 7 message in connection with the Photo Processor. Any other ideas to try?

Hi,
got it fixed! My Son had both files on his Win7 iTunes installation. Never mind he had no issues whith ths iTunes and iPhone Sync. So I checked my other Win XP PC, where I don't have this problem syncing my ipad, and surprise. Both files do NOT show up on this PC. So I renamed the iTunesPhotoProcessor.exe I found under c:\program file\iTunes and synced again my iPhone and it went through without any error. So the problem might be and unremoved iTunesPhotoProcessor.exe or the missing iTunesPhotoProcessor.dll under the iTunes install root folder and this even if I had checked that the folder was completely removed during iTunes unistall.
Please try yourselve and just rename the iTunesPhotoProcessor.exe to iTunesPhotoProcessor.exe_ under c:\program file\iTunes or get a copy of the missing iTunesPhotoProcessor.dll and cp to c:\program file\iTunes.

My phone has gone into recovery mode on its own. says to connect to itunes. i have restored it 10 times and it does nothing please help me i am out of the country and desparate

my phone has gone into recovery mode on its own. says to connect to itunes. i have restored it 10 times and it does nothing please help me i am out of the country and desparate

Open iTunes on computer. Connect iPhone to computer. If the iPhone is recognized in Recovery Mode, then Restore the Firmware. If not recognized, then hold both Home and Power Buttons until the iPhone is recognized in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.

HT4623 I have downloaded the recent version i.e. iOS 7.0.2. However, I am facing an issue deleting the individual call details in Phone App.

I have downloaded the recent version i.e. iOS 7.0.2. However, I am facing an issue deleting the individual call details in Phone App.

I am trying to delete the individual calls in the call register and the delete button does not appear. Also, the scroll does not work for the recent calls tab.

Because of a freeze I have had to restore my ipad air and my email settings or documents are now showing do I have to manually put all the information back in ?

because of a freeze I have had to restore my ipad air and my email settings or documents are now showing do I have to manually put all the information back in ? thanks

Hi Skydiver119
Thank you so much for taking the time to reply to my problem.
Yes the purchases were made though my apple id.
I have looked at a few other questions on this topic and I have read that the app data is stored in the backup file but the apps themselves need to be synced back onto the ipad. Someome has mentioned right clicking on sync my ipad but I don't know where to find that to right click on!! Lol.
Again, I really appreciate your time and if by any chance you know where I can 'right click' I would really appreciate you letting me know as I can't get my ipad to sync with my pc at all, although it is being picked up in itunes and it has backed up to itunes okay. GGrrr. Maybe I have something wrong in the settings which is not making them compatible?

HT1414 I already try restoring my device, iOs , and my phone settings however my phone still dont connect to the internert.

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