HT1414 I AM UNABLE TO OPEN MY ITUNES STORE

i download ios 7.0.2, till now i am unable to open itunes store on my iphone.

Try this open your music app and access the store from there first, once done then you can go to the iTunes store app, try it and see if it works

Similar Messages

  • Unable to open the iTunes store or download/update apps

    When I try to open the iTunes store on my iPhone i get the error "cannot connect to iTunes store". When I try to download or update apps I get the loading bar on the app icon, but it never downloads. I contacted apple support and was told to check here. I have already restarted the phone several times. I have disabled and enabled wifi. I verified that the issue is not the wireless network, because I have this issue on 3 different networks as well as 3G. I also have no problems using safari, I am writing this post from my phone. I would love some suggestions to fix this.

    Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?

  • I am unable to open my itunes after maverick update.  Any suggestions?

    I am unable to open my itunes after maverick update.  Any suggestions?

    Hi there sharonlarks26,
    You may want to try reinstalling the latest version of iTunes. Take a look at the article below for more information.
    Troubleshooting iTunes installation on Mac OS X
    http://support.apple.com/kb/ht2311
    -Griff W.

  • Unable to open my iTunes, getting an error "New iTunes Library"

    Hi,
    I was trying to update my itunes to 11 and after installing i m unable to open my itunes,its giving me an error "New iTunes Library" with just an "OK" option. PLease helpme to get this fix.

    When you reinstalled, did you first uninstall, and remove all 5 iTunes related components and any remnant files in either Program Files directory?
    Certainly hope this assists you:
    ≈≈≈≈≈≈≈≈
    https://discussions.apple.com/docs/DOC-6562
    ≈≈≈≈≈≈≈≈
    Please do respond with results/questions.

  • Where can i download quicktime 7.5.5? A compatibility version gets downloaded but its not what I need. Im unable to open my ITUNES without the quicktime 7.5.5 upgrade or higher. Anything higher isnt supported by my mac ( OS X 10.5)

    where can i download quicktime 7.5.5? A compatibility version gets downloaded but its not what I need. Im unable to open my ITUNES without the quicktime 7.5.5 upgrade or higher. Anything higher isnt supported by my mac ( OS X 10.5)

    I had the same problem when re-installing my old iBook recently. You can find it here:
    http://support.apple.com/kb/DL27

  • I have just updated my mac but now I am unable to open my itunes can someone help me please

    I have just updated my mac but now I am unable to open my itunes can someone help me please

    This worked for me:
    1 Go to the finder menu bar at the top of the screen
    2Click go
    3 click applications
    4 go down to iTunes and right click on Show Package Contents
    5 open contents folder then go to mac os folder
    6 open the terminal marked iTunes in that folder
    This should force it to open and function enough, it will not allow importing of music from a desk top

  • HT1751 Hi I am unable to open my iTunes at all. A box stating "Runtime Error appears with Program C:/Program Files (x86) iTunes/iTunes R6034 shows up, please help

    I am unable to open my iTunes. A box appears "Run time Error" Program C:/Program Files (x86) iTunes/iTunes
    Please help me

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Unable to open my itunes

    I am unable to open my itunes on my PC.  The error message showing is: "This application has failed to start because MSVCR80.dll was not found.   Re-installing the application may fix this problem".  I've tried to reinstall itunes, with no success - it seems to jam.  Any suggestions or solutions?

    See if this post from turingtest2 helps (it's been a fairly common problem with the new version) : https://discussions.apple.com/message/24620553#24620553
    He also has this user-tip for troubleshooting problem with updating iTunes (written as a result of the current update) : https://discussions.apple.com/docs/DOC-6562

  • HT1414 when i want to purchase or download an app it tells me. " unable to connect to itunes store." what is the problem?

    when i want to purchase or download an app it tells me. " unable to connect to itunes store." what is the problem?

    Can't connect to the iTunes Store

  • When I open the iTunes store it tills me that I cannot connect ,how i can connect then??

    When I open the iTunes store it tills me that I cannot connect , how can I connect then?

    You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130?tstart=60
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
     Cheers, Tom

  • TS1424 I am unable to open the Apps store. Any suggestions as to what the problem might be?

    I am unable to open the Apps store. Any suggestions as to what the problem might be?

    Hi Helen5012,
    When troubleshooting iTunes Store connection issues, the following articles provides the best information:
    First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    If the above did not resolve your issue, refer to the following:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    If you haven't been able to connect to the iTunes Store:
    - Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
    - Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
    - Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
    - Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
    - Try resetting (turning off and then on again) your Wi-Fi router
    - If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connectionsoriOS: Troubleshooting Wi-Fi networks and connections.
    Thanks,
    Matt M.

  • HT2731 I am unable to access my iTunes store through my iTunes account. Every time I have tried it gives me an error ' cannot, connect to iTunes'

    I am unable to access my iTunes store through my iTunes account. Every time I have tried it gives me an error ' cannot, connect to iTunes'

    check to see if you are online
    check to see if you can access secured websites (https) on your computer / device
    if this is on a computer with windows configuring your antivirus / firewall to not block itunes some times will help, also resetting your tcp/ip might fix it (open command prompt as an administrator, type: "netsh reset winsock" hit enter, restart computer

  • I can not open my itunes store

    can anyone tell me why i cant open my itunes store?

    Hey smeaton1947,
    Here are some recommended troubleshooting steps for when you're unable to connect to the iTunes Store in iTunes for Windows:
    Update iTunes to the latest version.
    If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
    Try the steps to troubleshoot iTunes Store connectivity in Windows.
    As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
    Try disabling any proxies built-in to Wndows. You should avoid proxies because they can cause issues.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
    via: Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Welcome to Apple Support Communities!
    Sincerely,
    Delgadoh

  • TS1368 unable to connect to itunes store to add match

    have updated software and unable to connect thru itunes store to add match etc....
    suggestions?

    Not sure what version of Norton you have but here is a link to the support site explaining how to properly configure your firewall settings for specific programs. This is for Norton 2007, they should have links to other versions as well.
    http://service1.symantec.com/Support/nip.nsf/docid/2007021401365136?Open&src=hot &docid=2007051003541236&nsf=nip.nsf&view=docid&seg=hho&lg=en&ct=us
    Enjoy!

  • 2 out of 5 user one PC unable to connect to itune store

    2 out of 5 user one PC unable to connect to itune store, using vista. I remove and reistall itunes, I am able to access the internet through browser, but not through itunes, firewall is turnoff. What else can I try?

    The "..at this time" message" sometimes appears when an atypical home folder (eg. one on a network share) isn't available for some reason. I don't use "Filevault", but that might qualify as atypical, since the home of a "Filevault" account actually resides on a disk image.
    Since you were able to attach and mount the ".sparseimage", it would appear that at least your ".sparseimage" is not corrupt, so the most dreaded reason for being unable to log in to a "filevault" account fortunately doesn't apply. Before attempting to troubleshoot this issue, just make sure that you are able to "mount" your backup copy to make sure it transferred successfully.
    I'm guessing but it could be that by attempting to change the account password using the disk, the repair tech created a situation where the "account password" does not match the ".sparseimage" password. The two must be in agreement for login to proceed smoothly, and this is why the "Accounts" pref pane will not let you change a "Filevault" account password unless you are actually logged in to that account. By using the disk, the tech bypassed this safeguard. The first thing to do would be to try to reset your "account password" - there are other ways to do this, one of which is to boot the computer from the installer disk to use the "Reset Password" function.
    http://docs.info.apple.com/article.html?artnum=106156
    Make sure to set it to exactly what it was before - ie. identical to the password that is known to have unlocked the ".sparseimage" file. Then reboot and see if you can log in with that password. If not, log in to any other account, open "/Applications" > "Utilities" > "Terminal.app" and post the output of this command, substituting the appropriate username:<pre>nicl . -read /users/username</pre>

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