HT1414 I attempted to update my iphone 3 through I tunes - I think I did a back up on my pc - I am now unable to use the phone at all - it cannot be turned off and seems to be syncing all the time, even when it is not connected to itunes.
I attempted to update my iphone 3 using itunes. I'm not certain but I believe I did a backup on my pc first. I am now unable to use the phone at all - the slide bar won't move and I have a camera icon next to the slide bar which is not responsive. I have tried to sync and even left the phone connected to the pc overnight. The phone is going flat within a couple of hours and won't stop beeping every few seconds and seems to be syncing all the time, even when disconnected from pc. I am fearful that I have lost all my contacts - nothing is working - can anyone help - please?
Try resetting it if you can: hold the on/off and home buttons until you see the Apple logo (ignore the off slider that appears first), then release. If you can't, try to connect it to iTunes, go to the Summary tab of your sync settings and click Restore to restore it. If that doesn't work you'll have to force it into recovery mode to restore it as outlined here: http://support.apple.com/kb/ht1808.
You can check in iTune to see if you have a backup. They are listed in iTunes>Preferences>Devices. However, the backup may not bring your contacts back as contacts are only backed up as necessary to preserve the recent call and call favorites lists.
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I forgot passcode on my iphone5 and tried to restore it through itunes on my PC. However it gave me an error message saying that that my phone could't be restored due to an unknown error. Now my phone does't turn off and it doesn't sync with itunes.
Hi there calcit08,
Welcome to Apple Support Communities.
Take a look at the article linked below, it provides a lot of great information and troubleshooting suggestions that’ll resolve the issue that you’re running into restoring your iPhone 5 with iTunes on your PC.
Resolve iOS update and restore errors in iTunes - Apple Support
Take care,
-Jason -
Have an iphone 4 all of a sudden turned off and wont turn on, tried holding buttons, connecting it to pc to restore it, is there any other way i have pretty much tried everything, what do I do
Hi Sian.riches,
Welcome to the Apple Support Communities!
I know it can be both concerning and frustrating if your iPhone will not turn on as expected. I also know your have done some great troubleshooting already. I would suggest reading over the attached article and trying the troubleshooting steps provided to ensure everything has been done.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Have a great day,
Joe -
my iphone 4 wont turn on. it justr randomnly turned off and i have tried to hold the home and sleep buttons for a minute and also tried to put it into recovery mode but nothing is working?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
Iphone 4 music shuffle cannot be turned off. The shuffle is turned off on top of the page, shuffle on individual songs is turned off and the settings "shake to shuffle" is turned off also, but the songs keep shuffling in my album. Please Help.
The weird thing is that after I click shuffle when the random number appears, I click it to turn it off and then I click it on again and it works fine. Is this a glitch or a bug or am I doing something wrong? How do I fix this?
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Iphone 4 music shuffle cannot be turned off. The shuffle is turned off on top of the page, shuffle on individual songs is turned off and the settings "shake to shuffle" is turned off also, but the songs keep shuffling in my album. Please Help.
Hi Jennifer,
Thanks for visiting Apple Support Communities.
I'd suggest trying the steps in our iPad assistant first:
https://www.apple.com/support/ipad/assistant/ipad/
Regards,
Jeremy -
I will be playing some 3d games and it says the battery is 90% but I'll turn off and turn in back on it about 30 minutes and the battery is only 70%. Why is the reading so inaccurate? I understand that 3d games on high brightness will drain my battery quickly, but why doesn't it tell be how low it is to begin with? The other night it said it was around 35% and I turned it on in the morning and it was only 3%?
Sorry there are some typos above, but you should be able to figure out what I'm asking. Let me know if you have tha same problem, know how to fix it, or know if apple is aware of the problem and is adressing it in a future update.
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Ipad mini, after ios7 upgrade if turn off the mobile data, my carrier gets turned off and wifi doesnt work at all. Its slow and app store crashes everytime. Help me to gowngrade to ios6. This really *****.
Tap Settings > General > Reset > Reset All Settings
Then restart your iPad.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, then swipe the slider to power off.
Then press and hold the Sleep/Wake button until the Apple logo appears.
Downgrading is not an option for an iOS device. -
Updated iphone 4S with IOS 6, now facetime & imessage won't work, says "waiting for activation", have reset, turned off & on, removed sim card, checked restrictions, email/ID, date/time, tried all troubleshooting advice on apple support. HELP!!!!
Updated iphone 4S with IOS 6, now facetime & imessage won't work, says "waiting for activation", have reset, turned off & on, removed sim card, checked restrictions, email/ID, date/time, tried all troubleshooting advice on apple support. HELP!!!!
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When I was updating my ipod touch to the new iOS last night it died and now I have nothing but a white screen. iTunes no longer recongnizes the device and it won't turn off when I hold the power button or when I hold the power and home screen button.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
During an update my Mac turned off and will no longer boot into the user interface.
The situation is that I don't have an os disk with me - traveling abroad - and would like to be able to create one using my PC.
- First is this possible?
- Second, will I lose my personal data upon system reinstall!
As far as the boot sequence goes is the apple logo and the spinning wheel...
Just thought of this, is there a "last good bootup" option available as an option or some other way to recover without reinstalling?
The situation was that I have a bad battery and the chord was accidentally unplugged... Pretty bummed at this point... :(
Thank you in advance!So far I have tried to use the option, and a few other keys on startup, but no-go...
I found a snow leopard install .dmg file download on the apple site, since my MacBook is from 2005, but only have a PC to create the disk image from - if that will even work at all...
Will keep updating as I move forward... Any help is appreciated! -
I can not take pictures or even back my phone up due to error message not enough storage I have went into manage storage and turned all my apps to off and I still get error. I also have deleted a ton of pictures and apps.
Hi there mistib,
You may find the information in the article below helpful.
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
-Griff W. -
hi, im triynig to update my iphone 3g but its showing an unknow err, thats 1015, i really dont know what to do??
If you've jailbroken your phone, and that error usually means you have, you won't be able to restore a stock iOS using iTunes.
You can fix, but you'll have to go elsewhere for help. There is no support for jailbroken iPhones here. -
HT201299 Apps in Green in 'use cellular data for..' cannot be turned off?
Why does an app in 'use cellular data for..' keeps on going to Green eventhough I already swiped it off? It keeps coming back.
First thing and easiest thing to try is a device reset:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
It will not recognise sound and if I take it off the charger, it immediately switches off. I've installed iOS8 previously but nothing is working. Please help!!
There's only one thing you can do: make an appointment with Apple genius at the Apple retail store for a out of warranty replacement.
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