HT1414 I can not do app updates on my phone or I pad it says can not connect to i tune store

It seems to have started after I got my new Mac 27 inch in Oct .I have tried everything
Any ideas from anyone

sign in in ur compiuter with ur apple id and pass sync the iphone and the ipod u may have to authtorize computer from ur itun as well

Similar Messages

HT4009 When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?

When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?

Ollie1998 wrote:
What do i need to do?
You need to do exactly what the message is telling you to do. Contact iTunes Store support. Start here.
https://expresslane.apple.com/GetproductgroupList.action

HT5622 Can't connect to I tunes store keeps saying retry...

Can't connect to i tunes store keeps saying retry

Look for help here.
Can't connect to the iTunes Store - Support - Apple
And Here...
Best Fixes for 'Cannot Connect to iTunes Store' Errors | iPad Insight
You can also try resetting your router. Unplug it from power for about 30 seconds and then plug it in again. Reboot your iPad as well.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

TS1424 can't connect to i tunes store for app update only

Hi, when i need to do an update for any apps i get this message cannot connect to i tunes store!!
But to do any apps download it works fine and i don't get this message?

Hello Barneykaren,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

Using Windows 7, i-tunes will not connect to i-tunes store. How do I fix this?

Using my desktop with Windows 7, my iTunes will not connect to the iTuens store. All other functions of iTunes works great. I have all other programs that require internet working just fine..ie browsers (IE, FireFox or Chrome, and all email services) and all work normal.
I updated iTunes to current version as of today April 6, 2012 and now it does not work going to the iTunes Store.
I have about 6-8 different Apple devices that use this iTunes, but right now, none of these are connected with my iTunes, as I was just going in to do some music shopping first before connecting any of them to my PC.
How do I fix this?
Thanks in advance for any and all helpful information!
Angie

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Can't connect to I-Tunes store

Every time I try to go to the store I get a message that says, "itunes cannot connect to the itunes store. The network connection timed out." My connection to Itunes has been fine up till now. This has been happening for the past 2 days. Below is the diagnostics log. Please help!
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
Compaq-Presario FK586AA-ABA SR5610F
iTunes 10.1.2.17
QuickTime 7.6.9
FairPlay 1.10.24
Apple Application Support 1.4.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.3.1.3
Apple Mobile Device Driver not found.
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 7DCE80AC9B5D6D2F
Current user is not an administrator.
The current local date and time is 2011-02-01 17:52:00.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 6150SE nForce 430
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: 77c966af7cbfc9a9728b6e791d5bbe70
iPodService 10.1.2.17 is currently running.
iTunesHelper 10.1.2.17 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {60DD5877-C6BC-4CDB-95A0-AA9DB8E633FE}
Description: Broadcom 802.11g Network Adapter
IP Address: 192.168.1.102
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Feb 01 11:34:41 2011
Lease Expires: Wed Feb 02 11:34:41 2011
DNS Servers: 68.87.68.166
68.87.74.166
Adapter Name: {A98ED8F2-CD2A-4269-A79F-2F73FC9DEF54}
Description: NVIDIA nForce 10/100 Mbps Ethernet
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: 127.0.0.1:8992
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2011-01-26 16:39:08.

Just wondering, is your ISP Time Warner? Someone posted TW was having problems with the iTunes store - maybe that got fixed.

HT2693 I can't update my applications. When I try it says can't connect to I tunes store

I am having problems updating my apps. I have tried before and it worked. One I tried and forgot my password, it stopped working. I can still by apps from the app store. But when I try to update them it says can't connect to the I tunes store.

i bought my daughter an ipod touch and i can not connect facetime from my iphone 4. i get a picture on both but the one that's calling continues to ring and says connecting. is this a firewall issue?

HT1414 Can't connect to I tunes store on my iPad. Help!

Can't connect to iTunes. Have Internet connection

Go to Settings>General>Date & Time and change the date to a few months in the future and then re-try.

When starting i-tunes i am not connected to i-tunes store (and yes internet works fine)

does anyone recognise this?

Although it may ultimately be necessary to perform a Factory Default Reset on the AirPort Extreme and start over with a new configution, we can first try to see if things will work with the existing settings on the device.
Push the reset button (if present) on the cable modem
Power off the modem by pulling the power cable
Remove the internal battery from the modem (if easily accessible)
Power off the AirPort Extreme and every other device on the network....order is not important
Wait at least 20 minutes....longer is better
Re-install the battery in the modem if it was removed previously
Make sure that the Ethernet cable from the modem is connected to the WAN port (circle of dots icon) on the AirPort Extreme
Power up the modem and let it run 4-5 minutes buy itself
Power up the AirPort Extreme and let it run 4-5 minutes
Then power up each other network device one at a time about a minute apart
Check for a good Internet connection on the network with all devices
If still no luck, you will need to perfom a Factory Default Reset on the AirPort Extreme as follows:
Pull the power plug from the back of the AirPort Extreme
Hold in the reset button and keep holding it another 8-10 seconds while you simultaneously plug the power back in to the AirPort Extreme
Release the reset button and allow 25-30 seconds for the AirPort Extreme to restart to a slow, blinking amber light
Then open AirPort Utility end reconfigure the AirPort Express again.

I Tunes can't connect to I Tunes Store

Haven't been able to download songs for 6 weeks - worked fine before that. Get error message to check network settings, but all working fine - in possible related issue, can't access secure websites (example, Yahoo mail)through Safari, but no problem accesssing same websites using Firefox.(Safari can’t open the page “https://login.yahoo.com/config/mail?.intl=us” because it can’t find the server “login.yahoo.com”.)

Make sure you allow ports 3689 (TCP) and 5353 (UDP) access in your security software. if that doesn't work, try disabling your security software.

Error message : can't connect to I Tunes store ?

I purchased a Tv episode from ITUnes that won't open. When I try to report the problem I'm eceiving this error message.
Help?
Thanks...

Hello Stefansoehne,
And welcome to Apple Discussions!
Try flushing your DNS cache by issuing the following command in a Terminal window. Many other users receiving the same error have reported that they were able to resolve the issue by clearing out the DNS cache.
*sudo dscacheutil -flushcache*
(You'll need to enter your Admin password)
Hope it helps.
B-rock

HELP tried all suggestions and still can't connect to I-tunes store

I know this has been posted a million times, but I'm still having problems. It's telling me the network was refused. Diagnostics says connection to the store was successful and I've done permit all on Norton for the firewall. Does anyone have a suggestion?????? HELP

just checking. have you permitted iTunesHelper in Norton as well? see:
iTunes cannot connect to the Music Store or Shared Music after installing Norton Internet Security

Can't connect to i-tunes store Error (450)

Cannot connecrt to itunes store erroe(450)

Make sure you allow ports 3689 (TCP) and 5353 (UDP) access in your security software. if that doesn't work, try disabling your security software.

TS1368 I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not su

I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
Thanks
Andy

I've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored!

I am having trouble accessing the iTunes store via iTunes. It shows an error message "iTunes could not connect to the iTunes Store. The network connection timed out..." There is nothing wrong with my connection and I also can't update apps in the app st

I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3. It keeps telling me that my connection has times out and/or check my settings. There is nothing wrong with my setting. I am also having trouble with the app store on my iPhone 4s and can not update apps.
I have signed out of itunes and now cannot sign in again.

I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us.

HT1414 I can not do app updates on my phone or I pad it says can not connect to i tune store

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