HT1414 I can't use my auxiliary headphones jack. If I can help it I don't really want to restore and lose everything.. Help!

I can't use my auxiliary jack which can be really inconvenient. Do you think it will have to be sent in to be sorted?

Can you explain can't use?
Are you using an iPhone case, if so have you tried removing it and then plugging in your headphones.

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I forgot my password on my ipod touch (4th gen 8gb) but i do not want to restore and lose everything, so is there another way that i can unlock it?

I forgot my password on my ipod touch (4thgen 8gb) but i do not want to lose everything so is there a way that i can unlock it without restoring it?

No. There is not.
You will have to restore.
Everything should be on your computer.
Is there some reason that everything is not on your comptuer?

I can not get the imessage app on my iPad. But I don't want to restore and loose everything I have.

My iPad will not let my get imessage it's not in my settings or home page.

Welcome to the Apple Community.
iTunes and iCloud are different accounts. You can both use the same ID for the store login and share your music etc., and use different ID's to log in to iCloud, thereby keeping your calendars etc separate.

HT1476 I got my new phone in Dec and just now had the time to sync it. I was given the option of using as a new iphone or restoring to a previous and I hit restore and now everything i dwn loaded over the last few months is gone. What can I do?

I got my new phone in Dec and just now had the time to sync it. I was given the option of using as a new iphone or restoring to a previous and I hit restore and now everything i dwn loaded over the last few months is gone along w all sms and photos. What can I do?

Well, unless you made a backup BEFORE you hit the restore button, your data is gone.

I recently bought this 27 " iMac used and he restored and whipped everything off of it. So i went to buy some stuff from apple store and it asked me to created apple id which i did. when i went to get the ilife items

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These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the applications.
Please let me know what to do to fix this issue and be able to purchase ilife 11 for this computer

Hi Lance ...
You can only re download the iLife apps using the same Apple ID they were purchased with.
See: Restoring iLife applications after Internet Restore of OS X Lion
here > Lion Recovery

HT1212 my ipod screen is cracked and i can't sync my ipod on to itunes becauseit it is locked with a password and i can't enter the password because the heat sensor is messed up and i don't want t restore it and lose everything so how can i get passed tha

My ipod screen is cracked and i can't sync my ipod to itunes because it is locked with a password and i can't enter the password because the heat sensor is messed up on the ipod becasue of the screen and i don't want to restore it and lose everything. What can i do?!

All you can do is to restore and thus erase the iPod unless you can get a data recovery company to preserve the data.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Can anyone help or answer this question for me. Is there a way to have a private album for pictures sent to my phone? Don't exactly want kids ( niece and nephew ) to play on my phone and see private pictures of my girlfriend

Can anyone help or answer this question for me. Is there a way to have a private album for pictures sent to my phone? Don't exactly want kids ( niece and nephew ) to play on my phone and see private pictures of my girlfriend

What about this?
https://itunes.apple.com/ru/app/best-secret-folder/id488030828?l=en&mt=8

I have a new computer. How can I save my music from my IPod to the new computer since it isn't in my Library. I don't want to sync and lose music.

My old computer crashed and I have a new computer. How can I save my music from my IPod to the new computer since it isn't in my Library. I don't want to sync and lose music.

Then you will need to search for a 3rd party program to transfer content
Pasted from another thread
https://discussions.apple.com/thread/2234756?start=0&tstart=0
One of the most recommended is Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Other free programs are Pod Player, SharePod and Floola and iDump andiPodRobot.
If you want to recover just the structure of playlists from the iPod (and not the actual song files themselves), there's iRepo for Windows. which I understand has this feature along with all the standard features for these programs.
iPodRip also has the feature enabling you to reconstruct playlists.
There is also CopyTrans. This does preserve ratings/playcounts etc if those are important to you but this program is not free. It also supports video transfer.
More information is contained here.
Copying content from your iPod to your computer - The Definitive Guide.

I am working in photshop elements 13 organizer, album view, and would like to resequence (rearrange) the photos shown in the album but am unable to do so. My understanding is that you can click on the phots that you want to move and drag it to a new loca

I am working in photshop elements 13 organizer, album view, and would like to resequence (rearrange) the photos shown in the album but am unable to do so. My understanding is that you can click on the phots that you want to move and drag it to a new location within the same album. After i select the photo that I want to move and click on the photo, I get a cirlcle with a diagonal throught it and am unable to drag the photo to its new location. What am I doing wrong? I know this should be a simple thing to do. Thanks

Jimmy RG
In the Elements Organizer 13
The key to all this is to click on/select/highlight the Album that you have created in Local Albums.
Then make sure that the Sort By: (in the row below the highlighted "Media" header is set for Album Order.
You should see a number at the top left of each of thumbnails.
Then, click on the thumbnail that you want to move, hold down the click, and drag the thumbnail to the wanted new location
in the line up of thumbnails.
Often I had to press down hard on the drag.
Please let us know if that worked for you.
Also, in Edit Menu/Preferences/Keyword Tags and Albums/Enable Manual Sorting Options, I set all for manual.
ATR

I have an old file with an .A4P video from 1999. I don't own any Adobe products (and don't really want to buy any). I just want to be able to convert the file to something that I can actually view. Any help?

I have an old file with an .A4P video from 1999. I don't own any Adobe products (and don't really want to buy any). I just want to be able to convert the file to something that I can actually view. Any help?
I was a kid when I made a documentary for a school project. I've been trying to figure out how to retrieve the file. 4 years ago, I was able to get the files off the Iomega Zip drive (finally), but I now see the file is saved as a .A4P. There is also a file saved as a .PKG as well, but I don't know how to open this with my Windows 8 COmputer.

.a4p is an Authorware v.4 (Windows) project.
Interesting you have it as a .pkg...usually that's a published-on-a- Mac extension, if I recall.
At any rate, can you put the file up on a Box, Dropbox, FTP, etc...and send me a URL?
I should be able to published it so you can view the project (it would be an .exe).
It can't be converted to anything though - not without manual effort.

If i bought the one to one membership today with my macbook pro but decided i don't really want it can i return it?

If i bought the one to one membership today with my macbook pro but decided i don't really want it can i return it???

only if you return the mac if it is within the 14 day return policy:
"If you return your Apple Product under the terms of Apple’s Sales & Refund Policy, you will receive a full refund on your One to One membership and your account will be deactivated."
http://www.apple.com/retail/learn/one-to-one/terms.html

My iPhone 5 speaker suddenly doesn't work properly! The volume is so low I can't hear the phone ring. I've restored and updated and done everything I can think of. Please help!

My iPhone 5 speaker suddenly doesn't work properly! The volume is so low I can't hear the phone ring. I've restored and updated and done everything I can think of. Please help!

Sorry, I think you got scam.
Last thing you can try is restore as new:
http://support.apple.com/kb/HT1414

HT1414 I forgot to backup my phone before I did this. Is there any way to retrieve my information from my phone before I restore it and lose everything?

I forgot to backup my phone before I did this. Is there any way to retrieve my information from my phone before I restore it and lose everything?

I didn't restore the phone yet, I just updated and It says it's now in recovery mode, and that I need to restore it. Is there anything I can do to save anything?

I have a new sound bar that I plug my phone into through the headphone jack. I also have a bluetooth speaker that I want to play through as well. Is there anyway I can play to both devices at once?

I have a speaker that I am connecting through my headphone jack but I have a bluetooth speaker in another room that I want to play through as well. Is there anyway I can play to both speakers at once? I saw another post on line that suggested going to the Audio MIDI setup and adding additional output devices. The problem is, I see that on my computer but nothing for my iphone. Can this work? I have also seen things for airplay and of course this is all making my mind fuzzy. Help!

Sure-glad to help you. You will not lose any data by changing synching to MacBook Pro from imac. You have set up Time Machine, right? that's how you'd do your backup, so I was told, and how I do my backup on my mac. You should be able to set a password for it. Save it. Your stuff should be saved there. So if you want to make your MacBook Pro your primary computer, I suppose, back up your stuff with Time machine, turn off Time machine on the iMac, turn it on on the new MacBook Pro, select the hard drive in your Time Capsule, enter your password, and do a backup from there. It might work, and it might take a while, but it should go. As for clogging the hard drive, I can't say. Depends how much stuff you have, and the hard drive's capacity. As for moving syncing from your iMac to your macbook pro, should be the same. Your phone uses iTunes to sync and so that data should be in the cloud. You can move your iTunes Library to your new Macbook pro
you should be able to sync your phone on your new MacBook Pro. Don't know if you can move the older backups yet-maybe try someone else, anyways,
This handy article from Apple explains how
How to move your iTunes library to a new computer - Apple Support''
don't forget to de-authorize your iMac if you don't want to play purchased stuff there
and re-authorize your new macBook Pro
time machine is an application, and should be found in the Applications folder. it is built in to OS X, so there is nothing else to buy. double click on it, get it going, choose the Hard drive in your Time capsule/Airport as your backup Time Machine and go for it. You should see a circle with an arrow on the top right hand of your screen (the Desktop), next to the bluetooth icon, and just after the wifi and eject key (looks sorta like a clock face). This will do automatic backups of your stuff.

After using external speakers headphone jack no longer works

Hi, i plugged in some external speakers yesterday, the type that have two channel inputs (red and white) from my headphone jack. the speakers didnt seem to work, i thought it was the speakers that were broken, but now nothing will work from the headphone jack. the computer recognises they are there but there is no sound at all apart from slight fuzziness. it is nothing to do with the red light connection as ive had this problem before and its not that this time. i have reset vram and done the SMC reset too, but none of this has worked. the internal speakers work fine. nothing is muted, nothing is unbalanced. i have read everything single thread about similar problems and tried all the solutions i can find. can anyone help!!?? :'.(

Replacing a faceplate on an 83xx device is not a simple operation. It is not meant to be disassembled by the consumer. This is a risk you take of disassembling a working device. You may be able to disassemble and fix but there is no way for us to know whether you can fix it or not.
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HT1414 I can't use my auxiliary headphones jack. If I can help it I don't really want to restore and lose everything.. Help!

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