HT1414 I cant backup or sync my IPone.

Hi
I cant backup or sync my IPone.
An error message say that the backup is corrupt or not compatible with the IPhone. But where is the backup, I don't find it in the computer ? And it is not in the cloud?
Regards Frank

To delete your backups, open iTunes, go to Preferences, on the Device tab is a list of your backups. Click each one and then click Delete Backup.

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I cant backup and sync any help??

i cant backup and sync any help??

Maybe, but not unless there are some specifics provided as to what exactly is happening.
We're not mind readers.

When i sync my iphone it says cant backup not enough space on computer there is 140 gig of free space on my computer

when i sync my ipone is says that "it cant backup not enough space on this computer" i have 140+ gigs of free space on my mac

Yea... agreed I had about 160 GB free on my Hard drive and tried to synce my iPhone 5S (currently about 32GB in use of 64) and iit says I don't have enough free space. Uh...yes....yes I do. So I cleaned up backups in iTunes from my previous phone and moved some large files to my 1TB time capsule...now I have over 200GB Free...and yet...when I try to synce my phone and it moves to the "backup" part...it thinks for a moment...and then says...nope I don't have enough space on my hard drive. Must be new Apple Math? I ran diagnostics on my system...ran a full permissions check and cleaned up everything. Personally..this particular iMac is older. Stuck on 10.6.8 --- I'm thinking it's some sort of 64bit/versus 32bit problem. Still, this should be considered a software defect. Apple needs to create a fix. Alternately... yes...I would like a new iMac, but they aren't free so... if anyone wants to upgrade me I won't turn you down.

After updating/syncing my ipone 3gs, i have now lost several photos, is there anyway to recover?

after updating/syncing my ipone 3gs, i have now lost several photos, is there anyway to recover?

Check the Trash in your home folder. If that hasn;t been emptied they could be there.
If not then you might have luck using a file recovery program but for that to have any chance of success you need to stop using your computer immediately. The more you use it the mote likely that the disk space were the photos still might be will be used by the OS for other purposes and then they will be truly gone.
BTW just to make sure you don;t have any backups right?
There are lot of options for data recovery software. Users have reported success with Disk Drill Media Recovery
good luck

HT1414 omg phone frozen during sync, will not turn back on and itunes wants me to restore but unsure if all my precious photos etc have been saved and if so where they are?? I cannot turn phone back on its frozen with itunes icon picture on screen!! help

omg phone frozen during sync, will not turn back on and itunes wants me to restore but unsure if all my precious photos etc have been saved and if so where they are?? I cannot turn phone back on its frozen with itunes icon picture on screen!! help

Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766

Cant find Desktop[SYNC] in Service Book in my Curve 8900?

Trying to restore read-only Address Book database on the BlackBerry 8900, but cant find Desktop[SYNC] in Service Book?

Hi TheSommelier,
You should only have this service book on your device if you are or were previously on a BlackBerry Enterprise Server.
As a workaround you could also backup and security wipe the device then attempt restoring the address book once again:
http://www.blackberry.com/btsc/KB02318
If it still fails there may be an issue with the backup.
Cheers,
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Cant click on Sync apps. all the page is grey. I tried restrictions apps on and off but the same.

Cant click on Sync apps. all the page is grey. I tried restrictions apps on and off but the same.

Have you reset the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen? If that doesn't resolve this, you can try resetting all settings. Settings>General>Reset>Reset All Settings. You will not lose any data, but all device settings will have to be entered again.
If that doesn't fix it, your next step might be to backup then erase all content and settings or restore the iPad to factory settings. See how if goes if you reset all settings first.

Updated to an iphone 4s from iphone 4. Did backup and sync but some apps have not been copied to the 4s although they do show up on the iphone4. How can I get my missing apps?

Updated to an iphone 4s from iphone 4. Did backup and sync but some apps have not been copied to the 4s although they do show up on the iphone4. How can I get my missing apps?

Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes...

ITunes will not let me backup and sync to new phone encrypted password??

iTunes will not let me backup and sync to new phone encrypted password?? I've never set a password for my old iPhone 3gs but tried my old Apple ID sign-in passwords to no avail. I've simply sat here so frustrated....my husband sync'd his new iPhone 4 no problem, somehow the checkbox shows Encrypted password and I'm at a loss on how to change this/find the password and transfer my old backup onto my new phone so I can use it. Can anyone help? Tnx

John,
buy an iTunes Music Card and redeem it to your account - the "none" option should be available then.

HT4623 how do i sync my iphone with new itunes? I cant find the sync button

how do i sync my iphone with new itunes? I cant find the sync button

The same way you would sync with any other version of iTunes.
Connect the device.
Select the device.
Select Sync.
In the new version of iTunes, the sidebar is disabled by default. With a device connected, it will be listed in the upper right hand corner.
If you want the side bar back, type Cntrl + S.

How do I sync multiple iPones on the same iMac

How do I sync multiple iPones on the same iMac

Use another account where? Let's say phone A is being synced to Mac A, and now you want to add phones B and C to Mac A, then they will all be syncing using the same account, the one used on Mac A. Phones B and C can share apps and songs currently on Mac A's iTunes, but they will lose any apps, etc. that were previously put on them from other macs that use different accounts. That's the way it works. If you want to keep the apps on B and C, then keep syncing them to their original macs.

What happens at each step of an iPhone Backup and Sync?

Can someone tell me exact what is happening at each step of an iPhone backup and sync?
I see 5 to 7 steps.
So what has happened after step 1, then after step 2, and so forth?
I would appreciate if only those who knows exactly what happens will list it in their reply.
Please don't tell me to google the question, or point me to a link. I tried all those steps, and I could not find the answer.
If you can't tell me precisely what happens after each step of a sync, please don't reply.

You can find more info on error -50 here... http://support.apple.com/kb/TS1275

IPod Touch Backup, when syncing with iTunes 9

I have just switched to an Apple mac and now have a MacBook.
I copied the PC My Music folder to the Mac and dropped it over iTunes and successfully imported my library into iTunes on the MacBook.
When connecting my iPod Touch it asked me to confirm that I wanted the contents erasing and the current iTunes library syncing to the iPod Touch.
I answered yes and this was also successful.
My problem now is that when I connect the iPod Touch to the MacBook, it does recognise it and it does connect and it does start the backup before sync, but then the bckup runs very slowly and indeed so slow that it would take hours to actyally complete the backup if indeed it is working.\
I've checked that files are indeed being written to the Mobilesync Backup area and they are, but it's too slow.
Anybody got any ideas why this would be the case. My MacBook has 82+ GB free space and my iPod Touch is a 16GB device with 3+ gb free space.
Please forgive me in that I am an Apple MacBook newbie, although I have been successfully syncing the device with a Windows PC for some time prior to moving to a Mac.

Many thanks for your reply, however, it doesn't help me, because I have an iPod Touch with no camera and so the camera roll issue does not arise.
The sync process doesn't get to sync either, since it is in "Backup iPod" status and would be for what would be many hours, possibly as much as 24 hours.
Is this normal for a 1st Backup between a MacBook and an iPod Touch via USB to iPod cable provided with the iPod?
The iPod is about 14 months old and the MacBook is quite new, i.e. just a few months.

I have just upgraded to Windows 8 and my scyning and upgrading my phone with new apple software fails, Itunes looses connection with the device (phone), cant backup the phone or download new software, is this an issues with Windows 8?

I have just upgraded to Windows 8 and my scyning and upgrading my phone with new apple software fails, Itunes looses connection with the device (phone), cant backup the phone or download new software, is this an issues with Windows

Hi, stig2013.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you are receiving an error message, find the exact error number that you recieved in the article below and process the steps.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Cheers,
Jason H.

Just got a ipod 7th generation and having some difficulty copying tunes from 5 generation to new ipod; cant seem to sync old with new. any suggestions?

just got a ipod 7th generation and having some difficulty copying tunes from 5 generation to new ipod; cant seem to sync old with new. any suggestions?

Plug your iPod in and when it appears in iTunes, click on it from under Devices in the left hand pane. This brings you to the Summary tab. Locate and click on the Music tab. What configurations do you have made from under this tab? Is your iPod configured to sync those playlists?
B-rock

HT1414 I cant backup or sync my IPone.

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