HT1414 I get a error,(( Itunes could not restore the Iphone on marks Moblie Because the back up was corrupt or not compatible with the iphone that is being restored.)) Help please anyone My pc is Xp is up to date

I had a very larger OTHER folder in itunes, Went and ask Apple rep at shop today and he advised to do a restore but 1st back..
I back up and then did a manual back to make sure it was done.
Then i started iphone restore, all done and now to restore back up.
But i get a error,
""Itunes could not restore the Iphone on marks Moblie Because the back up was corrupt or not compatible with the iphone that is being restored.""
My pc runs XP and software is up to date, checked this before back up.
Disable Anti Virus
Checked itunes is up to date. Ok
Unplug all leeds at back of my pc, except key board & mouse/monitor.
Unpluged Modem.
Did restore again but get same error message,
help please.

Try this -
http://support.apple.com/kb/TS2529
Best of Luck

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Hi,
Try here: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird---

The message read on the computer is Because the back up was corrupt or not compatible with iphone. Delete the back up for this iphone then try again.

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Launch iTunes. Then from the menu bar at the top of your screen click iTunes / Preferences then select the Devices tab.
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HT1414 I get a error,(( Itunes could not restore the Iphone on marks Moblie Because the back up was corrupt or not compatible with the iphone that is being restored.)) Help please anyone My pc is Xp is up to date

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