HT1414 i had my boyfriend hook up and activate my new iphone, unaware that you had to put in many bits of imformation, like your email and whatnot to create an apple account. Well, everything worked fine and i thought nothing of it untill now after him an

...and so everything was working fine and dandy untill I ran into this small problem. My significangt other and I had a falling out and are no longer speaking to one another. He has a little bit different way of thinking than I do and was very controlling throughout our relationship. My iphone stopped working the other day and I found out that it apparently had been reported stolen. I was dumbfounded and I knew there had been a mistake but after i was given the instructions of what needed to be done to clear this up, this is where the problems began. I needed to get back into my device and was asked for my icloud account information. I wasnt real sure what it would be seeing as though i wasnt aware that i had one. i knew i had an email and of course i knew the password however that did not seem to work. i believe that what has happened is all kind of part of his controlling ways and that when he activated my phone for me he used all of his own information in case of a situation like this. He knows how badly he is getting to me right now with this and he knows i am unable to use my phone. he must have also been the one who reported it stolen knowing that he is also the one who knows how to reactivate it when it asks for what information it needs to do that. So for the moment, i am completely locked out of my own phone and can do nothing. i am livid with this whole thing and am getting more and more frustrated as i try to get this resolved. i need some help as to how i can start from scratch like it was when i brought it home from the store except this time i will do it all myself and put in my own personal information, no one elses so i NEVER run into anything similiar to this again. what do i do?

Sorry, without knowing the Apple ID/Password that was originally used to activate this phone, then there is no way to re-activate it, as you've found out.
Apple can't/won't help you. Your choice is to get this info, or you simply won't be able to re-activate this phone.
If you ex won't give it to you, then consult a lawyer.

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Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
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You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
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HT1414 i had my boyfriend hook up and activate my new iphone, unaware that you had to put in many bits of imformation, like your email and whatnot to create an apple account. Well, everything worked fine and i thought nothing of it untill now after him an

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