HT1414 i have a 2008 ipod. trying to update and getting -1 error. Have reset Ipod and then tried, same prob
I am trying to update and ipod touch 2008 8g. I keep getting the -1 error. I have reset and taken the apps and music off and am still getting that error.
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Similar Messages
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When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found anyone have this happen? How do i get past it?
I seem to recall that this may be cause by overloading the USB bus (lack of power to go around). Shut down your computer. Reset the iPod shuffle using this procedure.
http://support.apple.com/kb/HT1655
Disconnect ALL peripheral USB devices, including keyboard and mouse. Power up the computer. If you need your mouse, connect it and launch iTunes. Connect the iPod shuffle to a direct USB port and try the sync again. See if there is any difference. -
every time i try to update itunes i get this error message The feature you are trying to use is on a network resource that is unavailable then asks me to find the folder containing the instalation package ITunes.msi
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Trying to update. Getting 1600 error
I reinstalled my windows 7 os and am trying to update my iphone manualy and getting this horrible 1600 error. My phone is in DFU any ideas? I think that it does not use the DFU driver or something.
Hello, SofiaO.
The following article details how to completely remove iTunes and related software from your system (be sure to choose the article that's appropriate for your version of Windows). This should alleviate the need to modify the mentioned file.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
All the best,
Allen -
I have a 2008 macbook that I originally set up as a dual platform (mac and windows). I don't use the pc side. Can I reconfigure it? If so, how?
Hi Niel,
I tried but I get this message: I am trying to remove it not install it. I don't think I have the installer disc anymore. What now? -
When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.
Finally got through to tech support and found someone who seemed to know what was going on, he walked me through and using appleid.applesupport got me to a point where i could get a new password for the apple id that kept showing up.
I think you were on the right trail and I want to say thanks for your help. Much appreciated
ccl43 -
Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What is the issue, had this phone over a year??
I had this problem before. I like to disable extra services to speed up my computer and I disabled the Apple Mobile Device service and had to re-enable this.
You can do that by going Control Panel>Administrative Tools>Services. Once you have gone to the services window, look for Apple Mobile Device and right-click. Select "Properties". There should be some information about the service as well as the label "Startup Type" with a drop-down menu beside it. If it says "disabled", that is your problem; Change the selection to anything except disabled (Automatic is easier and ensures that you can sync as soon as itunes opens).
If this doesn't work, I would look into your anti-virus' settings. Good Luck! -
I'm trying to update my apps on my third generation Ipod but, I'm having some difficulty. I can't update my Ipod or apps via my laptop because it's broken. Itunes keeps saying that my security code for my card is wrong. I can't update my apps now or continue to play games. What do I do???
Perhaps this article can be of assistance.
iTunes Store: My credit card's security code or zip code does not match my bank's records
B-rock -
I have completely lost my safari. I was getting an error and I lost the address bar. I tried to fix it by changing the home page on the preferences. I don't know what to put in the home page now. How do I get safari back?
I tried editing my first post but couldn't get there...
If you can open Safari go to the top of your screen, click Safari / Preferences then select the General stab. You can type in the web address for your Home page there. -
I have tried to update IOS 5.1 in my Iphone 4 and unfortunately I got an error message and phone is stucked at restore point. It is not coming back to normal mode and is not able to detect my phone in iTunes. Please help me how to recover my Iphone IOS, unfortunately I don't have my iphone backup too.
we have a same problem
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Trying to download I tunes and get this error message Service " Apple Mobile Device" ( Apples Mobile Device) failed to start. Verify that you have sufficent privileges to start system services
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Hey guys I need help I am trying to get ios 7.0.4 on my iPod touch 5 gen but every time I try downloading it it says download faild and I've rebooted it reset it and cleared storage but it still doesn't work
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer -
I have a new device. When selecting the language and country I am trying to connect to a wifi connection and getting the error 'Your Iphone could not be activated because the activation server cannot be reached. Try connecting to your Iphone to iTunes to activate it, or try again in a few minutes.
Where exactly did you get this phone?
Do you have a SIM in the phone?
There are 2 primary causes for this.
Either you don't have a SIM in the phone, which is REQUIRED to activate it, or the phone was hacked to unlock it. -
I have an iphone 4. How do I get pictures off of my phone, and into my computer, to make more space on my phone. I want to send to my dell computer. When I tried syncing phontos on my phone before, all of the pictures on my computer went into my phone taking up my data space. I jsut want the pictures that I select to go to the computer. help!
The only pics that can be imported to your computer are pics in your camera roll, & you don't use iTunes for that. Read here:
http://support.apple.com/kb/HT4083 -
i am trying to sync my 160gb, but get an error message "the ipod cannot be synced. a duplicate file name was specified. it only syncs a small % of music. any clues?
Hmm. It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
If necessary, post the resultings numbers and we can verify what the next steps to take.
B-rock -
when trying to connect airport express keep getting unexpected error please try again. IVE TRIED A HUNDRED TIMES AND HAVE FOUND SUPPORT PAGES UNHELPFUL
Have you tried using a WEP password for your wireless network instead of a WPA one? That fixed it for me.
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