HT1414 I just got a replacement iPhone and when I try to restore it, it restores to almost a year ago when there is an available sync from last month. How do I back it up to the more current one?
I just got a replacement iPhone and when I try to restore it, it restores to almost a year ago when there is an available sync from last month. How do I back it up to the more current one?
When you right-click on the name of your phone you should see these options (where "iPhone" is the name of your phone):
Are you saying you don't see these?
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I just replaced my iPhone 5 because of a cracked face. I backed up the old phone to iTunes. When I tried to restore my data off of iTunes to the new phone, I got an error message saying that iTunes could not restore the iPhone because not enough free space is available on the new iPhone. Now what?
I have Apple Care+, but I'll be darned if I can find any way to contact anyone at Apple to talk to about this. They take your money, but make darned sure they don't have to support you unless you jump through a bunch of hoops first, like this site.I've done a restore.. The phone was completely wiped back to factory settings.. It then tells me there isn't enough space on the phone to restore from back up? How when the phone is empty?!
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just got a replacement iPhone 4s and i let the battery run down all the way before charging it and now that i have put it on the charger it won't turn back on or show any signs that it is charging. its just a black screen. how do i fix it
Keep iPhone on wall charger for ten minutes, it may turn ON itself. If still nothing, keep on charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to respond.
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I just got a new iPhone and i set up iCloud on my girlfriend's account. To change it on settings it says delete account. Will this delete her all her data and back up data for iCloud on her iPhone and iPad? Can i change it without deleting it? Please help.
Delete the account on your phone. This will not delete any data on her phone or iPad, or data stored in iCloud.
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I just got a replacement phone and want to do a restore from Icloud and cant find the back up there.
I purchased extra space and have backed up my ipad and my iphone. I backed up my iphone this am and again around 3.00pm when I was in the apple store. I came home to restore the phone and now cant see the back up on icloud. where did it go and how can I see all of my storage on icloudWelcome to the Apple Community.
settings > general > reset > erase all content and settings, once complete the set up assistant will ask if you have an iCloud back up, follow on screen instruction to restore from it. -
I just got my new iphone and I gave my phone the same apple ID as my iPod. Then I added $40 to my iTunes thinking that I could buy songs freely. When I went to go buy an album it said that I needed to answer some security questions to complete the purchase. So I clicked yes and it brought me to two questions that I totally forgot the answers to so I hit the link that said if you forgot your answers click here. I clicked it and it brought me to this website that you see all your information about your apple ID. So I went to privacy and security and the same two questions were there. I tried and didn't succeed. I even sent myself the email and I have been trying this for days on end and still never received any emails about those questions. So I thought what if I create a new apple ID then mabe I could transfer ONLY the money over, is this possible?? Because I would hate to see forty dollars go to total waste.
Funds cannot be transferred from one Apple ID account to another.
Try here > Rescue email address and how to reset Apple ID security questions
If that doesn't help, contact Apple for assistance with your security questions > Contacting Apple for support and service -
my friend just got a new iPhone and whenever he plugs his headphones in the mic no longer works. any help on what to do?
Hello dariusLoL
Start your troubleshooting with the article below to troubleshoot issues with your friends iPhone.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Regards,
-Norm G. -
I have Itunes10.6 on my macbook but just got a new iphone and it says i need to upgrade my mac but the mac says it has the latest version??? Should I download the newer version? If I do will all my content merge?
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
And see http://support.apple.com/kb/SP575 -
I just got a new iphone and we are hooked up to the same apple ID in this family, and his Ipad Have been receiving my texts. How can I fix this?
Welcome to the Apple Community.
You could simply ensure that only the numbers and addresses you wish to use on each device are checked at Settings > Messages > Send & Receive. However this isn’t an ideal solution because the other person can always change these settings from their device and have some fun with you and your contacts.
You’d be far better getting them to delete your account from their device and have them create one of their own. If you are sharing an ID for some other service such as iTunes, you can continue to do so, you only need change the ID for messages. -
I recently got a replacement iPhone and when syncing it I found I lost all my downloaded music in my iPod, can I get it back?
I lost all content on my ipod after connecting it to a new computer. I had brought my iTunes library over from the old computer and had the most recent iTunes installed, but iTunes didn't see the ipod. Long & short of it is I worked with Apple support, finally was able to restore the ipod and everything looked like it was syncing normally. When I ejected the ipod there was no content on it at all. After trying several times unsuccessfully to get it reloaded and another session with Apple support, they suggested the ipod was damaged. Since it was working fine up till that point I doubted that. I then thought it might be the iTunes library that was corrupt so I checked that. (It's fine.) So I found an ipod repair place (authorized Apple dealer) and when I called them they found that it appears to be an issue with iTunes software itself and pretty much said I have to wait for an update to fix the issue. So I did everything you're supposed to do & it messed up my ipod. Now iTunes doesn't recognize thje ipod again!
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I just got a new iPhone and iTunes won't let me make purchases, I don't remember the answers to my security questions. What can I do to reset them?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95667) -
Hi, My name is boohays, I need assistance, please! I am pretty incapable when it comes to my iphone. My first question is this: How do I find the wi-fi password that is in my computer? I just got a replacement phone and I cant remember the pass word I used before to connect my phone to the wi-fi router I have. Thanks for any help I can get
It is in your router setup. Some routers will display the passcode, just use your administrative login and get into the router. Look under wireless and look for the passcode. If the device does not display it, you may have to reset the password. If this is necessary, you will also have to change the password on all of the devices you have that connect to that wifi network.
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Just got a replacement iphone 4 and it wont connect to itunes for me to restore things. It started to sync but then itunes froze so once I tried to connect it wouldnt do it .I tried new cords, new outlets, and new computer but nothing.. ahhhhh less stress when I had no phone i think ... help
Try unchecking the "Encrypt backup" checkbox. You will still have to enter a password, but you can go through a lot of passwords faster this way. If you ever had a corporate Ms Exchange account try your old domain passwords. Also try familiar passwords all lower case.
Finally, there is a professional password cracker that is made primarily for the law enforcement market by Elcomsoft. It will always be able to find your password, but it may take years to do it if you had a really good password. You can give it a list of passwords that you have used, however, and it will try variations on them, as well as dictionary searches. It's expensive, but there is a trial version that will give you the first two characters of your password. -
I just got a replacement ipad and it is so slow can someone help me?
I need help, I just got my replacement ipad and it is realy slow I don't know what to do, can someone help me?
What does really slow refer to? Your Internet connection? The touch screen response? Apps launching?
Some more specific information would be helpful to the community for offering you meaningful suggestions. -
I just got a new iPhone, and i need to restore it. But my phone won't connect to WiFi and i'm AT HOME. It just says LTE. Why is this??
Do you have Wi-Fi router at home?
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