HT1414 I just tried to update my iPhone 4S with iOS 7. Went through the whole thing then stopped right before it was finished with error 6 I looked at my Mac and the iPhone was no longer showing as plugged in so I unplugged it.

iTunes is now telling me I have to restore my phone back to factory settings :(

Yeah - I tried that, several times; each time I get "iTunes is restoring the software on this iPhone" and after about 30 minutes the screen on the phone lights up again with the same screen I had before. After that ... nothing.

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I just tried to update my iphone 4 to the 5.01. My iphone backed up and started update but now its stuck in recovery mode and will not restore. It gives me an error message of 1, but I have tried everything on troubleshoot list and still wont work!!!!

I just tried to update my iphone 4 to the 5.01. It said that my phone backed up and started update. i went on a run and came back and my phone is now stuck in recovery mode. It keeps saying that there is an unknown error, 1. I have tried everything on the troubleshooting list and cannot figure out what is wrong! Please HELP!!!

http://support.apple.com/kb/TS3694#error1

I just tried to update my iPhone 4 and it said it was successful, but now I have a message (USB icon - arrow- iTunes icon) that is frozen? I have turned off the phone, unplugged USB and reconnected and closed out of iTunes and back in. Any suggestions?

I just tried to update my iPhone 4 and it said it was successful, but now I have a message (USB icon - arrow- iTunes icon) that is frozen? I have turned off the phone, unplugged USB and reconnected and closed out of iTunes and back in. Any suggestions?

Hello, Spedellen.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H.

HT4623 I have just tried to update my Iphone 5 and its jow stuck with the iTunes plug in sign, what do I do nomw?

I have just tried to update my iPhone 5 adn its stuck with iTunes plug in sign, I have always used my I CLOUD.
Please someone help, Im lost without my phone!!

Do this.
Turn your phone off: When you get to that itunes plug in sign, press and hold the power and home button until your screen goes black, and release those buttons when it goes black. ( make sure your phone is not plugged in your pc yet).
Now your phone is off.
Next do this: Press and hold power+home button for exactly 10 seconds, after 10 seconds pass, release the power button but keep holding your home button for exactly 13 seconds.
Now plug in your usb cord to your pc and then to iphone, and open up itunes. Itunes should say that there is a device in recovery mod discovered , and simply press RESTORE. Your iphone will restore and you'll be able to use your phone.
Reply with results or questions.
Hope I helped.
Donnie.

TS3694 hi just tried to update my iphone 4s with latest version of itunes and has stalled on reset with an error code of 36. have tried re installing i tunes and switched off security and new lead an windows update but still seems to recognize phone.

Hi
just tried to update my iphone 4s and it has failed to restore settings. comes up with error code 36.have tried all suggestions in help but to no avail. any help would be appreciated
john

if you have tried ALL suggestions then your phone is obviously broken beyond reparing by user
but if you might not have then you can try reading these
https://discussions.apple.com/message/21571280#21571280
http://www.techisky.com/how-to/easy-fix-iphone-in-recovery-mode-upgrading-to-ios -6-2.html
more
restore iphone error 36

I have just tried to update my iPhone 5s to iOS 8.1.2 but my phone has frozen on the update screen what can I do to solve this problem please

I Have just tried to update my iPhone 5s to iOS 8.1.2 but my phone has frozen on the update screen what can I do to solve this problem

Hi Michaelcampbell1980,
I understand that you have run into an issue while updating your iPhone. Here is an article that will help you address this issue:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
Thanks for coming to the Apple Support Communities!
Regards,
Braden

HT1925 I am trying to update Itunes in Windows XP but after going through the installation process I am getting a message saying "The Older Version Update cannot be removed. Contact your technical support". What do I do???

I am trying to update Itunes in Windows XP but after going through the the installation process I am getting a message saying "The Older Version Update cannot be removed. Contact your technical support". What do I do???

"The Older Version Update cannot be removed. Contact your technical support".
Doublechecking before proceeding. Is it saying the older version of Apple Software Update cannot be removed, or some other program? (Several different program names can be mentioned in this context.)

HT1414 im trying to update my iphone 3G but its showing an unknown err, 1015. i really dont know wat to do now??

hi, im triynig to update my iphone 3g but its showing an unknow err, thats 1015, i really dont know what to do??

If you've jailbroken your phone, and that error usually means you have, you won't be able to restore a stock iOS using iTunes.
You can fix, but you'll have to go elsewhere for help. There is no support for jailbroken iPhones here.

Ive just tried to update my iphone 4 and its asking me to restore it does this mean i will lose all of my information?

Ive jsut tried to update my iphone 4 and its asking me to click restore, does this mean I will lose all of my information?

You will only lose data that you did not sync to your computer, or data you did not back up to iCloud. If you have synced or used iCloud then the data is stored for you.

HT4623 I have just tried to update my iPhone 4S to the recent IOS but it has frozen in the middle of the restore. Any idea how I can get it to restore fully?

I have an iPhone 4S which was due the upgrade to it's IOS.
I have tried to update it through iTunes in the normal way but it has frozen.
I am using the lead that came with it and I have never had this issue before although my girlfriend who has the same phone has. It took her about 20 attempts to finally get it to work. This seems a bit unnecessary.
Can anyone help.

the phone was on an o2 buisness contract with my mate and was unlocked by o2 we have been using a giff gaff (o2)sim card in it for the last 3 months

HT201210 I just tried to update my iphone 5 c and its now put my phone into recovery mode

when i connect it to the computer to restore it its making me download the update first which i dont want to do cos it takes hours,
is there anyway out of the downloading the update at this stage and just restoring my iphone?
Thanks

Delete it? My iPhone was connected to my laptop, and I said Download and Install (or whatever) from iTunes. It downloaded it, then announced the firmware version was wrong... so I know of no intermediate file to delete. I just tried it again, hitting the Download Only button, but I see absolutely no indication of where that file would be stored, or, now that it is (supposedly) downloaded, how I would go about installing it. Thanks for your suggestion, though.

HT4623 Just tried to update my IPad 2 with this most recent update and now it is saying that I have to restore my Ipad...What happened?

Tried updating my iPad2 with the most recent update and now it is saying that I have to connect to iTunes and restore my Ipad2, what happened? Did I lose all my stuff that I had on it?

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

HT1414 I just tried to update to IOS 7 but after it completed, my iphone screen shows nothing but a USB cord and the iTunes Logo even when connected. Help Please!

Today I was updating my phone to the newest IOS 7 and after it finished downloading. An error showed up on my screen telling me it was unable to update. So I decided to just unplug my phone and maybe do it later but on my screen I have a USB cord and the iTunes logo asking me to connect. So I hooked it back up and still at this point my iTunes will not connect and when I unplug the phone the screen stays the same. I have tried turning off the phone and restarting and both times the screen goes back to the connect screen.. How can I fix this?

I have tried the steps to fix it but no solution! Please someone tell me what to do!

I just tried to update my iphone 3GS to the OS 5.1.1 & it has frozen on the cord going toward the itunes logo. Despite turning it off numerous times. How do I fix the problem?

My iphone 3GS has gotten frozen while attempting to download the OS 5.1.1. It is stuck on the picture with the cord going up toward the itune logo. How can I repair
this problem?

See Here...
Unable to Update or Restore
http://support.apple.com/kb/HT1808

HT4623 im trying to update my ipad 2 to ios 4.3 but the update software button isn't there to click on! any ideas please?

I'm trying to upgrade to ios 4.3 on my ipad 2 but it's telling me to tap on general then upgrade software but that upgrade software button isnt there to tap, any ideas plz??

The Settings > General > Software Update option only appears when you have iOS 5+ installed, as you have iOS 4 then you will need to do the update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (File > Devices > Transfer Purchases if you are on iTunes 11). You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
Then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
Your iPad should be updated to iOS 6.0.1 (which is the only version that is 'signed' by Apple), so you will lose the built-in YouTube app and the Maps app will change.

HT1414 I just tried to update my iPhone 4S with iOS 7. Went through the whole thing then stopped right before it was finished with error 6 I looked at my Mac and the iPhone was no longer showing as plugged in so I unplugged it.

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