HT1414 I just upgraded to an iPhone 5S and it is going haywire whenever I use it. Is there a way to resolve this without returning the phone?

I just upgraded to an iPhone 5S and it is going haywire whenever I use it. It will randomly open applications, send emails suddenly before I am finished writing them, and much more. Is there a way to resolve this without returning the phone?

Hi, jbgatch.
Thank you for visiting Apple Support Communities.
Our iOS devices use a capacitive touch screen and with it being winter in most places, a buildup of static electricity can cause the touch screen to act erratic. Start with closing all applications open in multitasking and power cycling the device. If using a screen protector, remove it and test without it installed. Some cases that include a screen protector can cause this issue as well. Try the remainder of the steps in the attached article below. If the issue persists, a restore as new may been needed. Make sure to backup your data prior to a restore.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Cheers,
Jason H.

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HT1414 I just upgraded to an iPhone 5S and it is going haywire whenever I use it. Is there a way to resolve this without returning the phone?

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