HT1414 i keep getting a message saying an unknown error occurred (11)

I am having a problem restoring my Iphone..
I keep getting a message saying that an unknown error occured (11)
What do I need to do to get all my contacts back on my phone from Itunes.. please help!!!

Thank you. No my phone hasnt been jailbroke, therefore I'll keep trying.

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    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
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