HT1414 i keep getting a message saying 'the iphone software update server could not be contacted' when trying to restore my iphone. Any ideas on how I can rectify this? Thank you

i keep getting a message saying 'the iphone software update server could not be contacted' when trying to restore my iphone. Any ideas on how I can rectify this? Thank you

Thank you. No my phone hasnt been jailbroke, therefore I'll keep trying.

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TS1424 I keep getting a message saying, " the ipad software update server could not be contacted. Unknown error occured (-23). What can I do?

I'm trying to restore my ipad, we forgot the passcode. I get into iTunes, and click on the update and restore button. After a minute I get a message that says, "the ipad software update server could not contacted. Unknown error occured (-23). What can I do?

Temporarily disable any security software on the computer and try again.

HT201210 When I am trying to upgrade my iOS version I am getting an error message saying " the iPad software update server could not be contacted", I also get an error message prior to that which says the certification of the server is invalid

When I am trying to upgrade my iOS version I am getting an error message saying " the iPad software update server could not be contacted", I also get an error message prior to that which says the certification of the server is invalid?

Temporarily disable any security software on the computer and try again.

HT201210 I get an error message that says the iPad software update server could not be contacted. How do I fix that?

I am trying to upgrade my iPad from version 4.3.5 to the new 5.0.1 and I get the above error message. It says, The iPad software update server could not be contacted. I also do not have an Update button when I go into Settings and General.

You must have ios 5 or later for that facility to show up. Meanwhile, keep trying /try later via iTunes on your computer..

Trying to set up brand new iPod shuffle (4th gen) in iTunes, but it says "The iPod software update server could not be contacted."

I just bought a 4th generation iPod shuffle from the store. At the end of the iPod set-up in iTunes, whenever I click "done" a message pops up that says, "The iPod software update server could not be contacted."

Hello, curieuse.
Thank you for visiting Apple Support Communities.
Here are the steps that I would recommend going through when receiving this error.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
Cheers,
Jason H.

Tried to restore my ipod touch 4th gen but it says "The ipod software update server could not be contacted" Please help!

Ok so I reset my ipod touch 4th gen and it got stuck on the apple logo screen and holding down the buttons just made it turn off for a few seconds and go straight back onto the logo screen, nothing was happening with it connecting to itunes either. But I held the home and the power button down at the same time while connected to my laptop and then when the logo reappeard I released the power button and it came up with with the itunes logo and the usb logo. It then allowed me to select restore on itunes which I did but a box popped up saying "The ipod software update server could not be contacted. make sure your network settings are correct and your network connection is active, or try again later." Please help.

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

ITunes keeps saying the server could not be contacted when trying to restore my iPhone 5

I'm trying to restore my iPhone 5 using iTunes, because my battery life has greatly decreased, and I believe it to be a software problem. Therefore I'm wanting to wipe the software completely, and update it again, but when I hit restore, it extracts the software, and then tells me the update server could not be reached. I'm not sure what the problem is, I updated my iTunes again and retried but the same thing happened. Please let me know what to do to restore my phone

Try restoring your iPhone from a different computer.
kpower28
Please mark this as "solved my problem" or "helped me"!

I want to update my itouch(4th generation) to ios 5.0.1but when i push the update button it says, The ipod software update server could not be contacted. make sure your network settings are correct and your network connection is active.

what should i do?

The light blue
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
is a link. Click on it.

Trying to update keep getting a message "the ipod software update server could not be contacted Network connection could not be established" using mac OSX. done this with 2 ipod touches??

trying to update 2 ipods but when I go through the process it says "The ipod software update server could not be contacted" "Network connection could not be established". One of the ipods is locked and I don't remember password.

Here's what you can do in case of the forgotten password:
Connect in recovery mode and restore, you'll get the option to rest the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Check this post for the network problem:
https://discussions.apple.com/message/17855328?ac_cid=142432#17855328

HT201263 When I try to restore on iTunes, I get the message the ipod software update server could not be contacted... what do I do now?

When I try to restore my iPod, I get the message that the ipod software update server could not be contacted. What do I do now??

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

Im trying to restore my ipod and it used to be perfectly fine now when i click restore a box pops up and it says "The ipod software update server could not be connected." how do i fix it?

Im trying to restore my ipod and when i click restore a box pops up saying The Ipod software update server could not be contacted what do i do?

Refer to this article:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814

The iPod software update server could not be contacted. the server does not support this version of itunes its saying

i bought a new iPod nano 6th generation and when i am trying to sync it with iTunes its saying "the iPod software update server could not be contacted. the server does not support this version of itunes" cn any one help me how to set the thing right.
Regards,
Brahma.

You need to update to the latest version of iTunes. Go to the apple and select software update.
i

" the iPod software update server could not be contacted " what am I suppose to do now? please help.

Hi, It's been a week now since im having this problem with my iPod touch 4thgen 8GB. it says it needs to be restored but when i do so it gives me an error which says " the iPod software update server could not be contacted ". I've tried restoring it a hundred times and each time this is what it says. under it is written " make sure your network settings are correct and your network connection is active or try again later ". what does that mean? that what am I suppose to do now? please help.

Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

HT201210 What can you do when Ipad upgrade said "Ipad cannot be updated at this time because the ipad software update server could not be contacted or is temporarily unavilable. Please try again later.

What can you do when Ipad upgrade said "Ipad cannot be updated at this time because the ipad software update server could not be contacted or is temporarily unavilable. Please try again later.
Where can I download the ipad software myself?

What entries do you have in your HOSTS file on your PC/Mac?
If you have ever used TinyUmbrella your HOSTS file could be redirecting the request to a local server or Cydia.
Look for any entries which redirect gs.apple.com and comment out or remove.

HT201210 Trying to restore ipod and keep on getting error message: the ipod software update server could not be contacted. the network connection was reset

Hello can someone please help? Trying to restore ipod and I keep on getting error message: The IPod software update server could not be contacted. The network connection was reset. Make sure your network is active and try again.

Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

HT1414 i keep getting a message saying 'the iphone software update server could not be contacted' when trying to restore my iphone. Any ideas on how I can rectify this? Thank you

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