HT1414 I keep trying to restore my i pod touch and am getting nowhere I have checked usb port
Hi i am trying to update my i pod touch but it had error 1602 I followed all the instructions given but now it is stuck in recovery mode.... any suggestions?!
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Did you try on another computer and cable like the troubleshooting said to try last?
Similar Messages
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HT201210 When trying to restore an i pod touch - i receive an error after the restore has started
When trying to restore an i pod touch - I recieve an unknown error (1611). We have retried the process a few times with the same result.
Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I am trying to restore my new ipod touch and it is coming up as error, what am i doing wrong?
I am trying to restore my sons new ipod touch i am trying to restore it but it keeps coming up as error 1611, i have removed all security software and tried again but it has made no difference, any advice?
Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694
As the article says, you may have a hardware problem. -
I'm trying to restore my new Ipod Touch and it won't respond.
In trying to register my new Ipod Touch, I had to update and restart my computer. It sent my Ipod into recovery mode and I have to restore it to continue with the resistration, now it won't respond.
Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694
As the article says, you may have a hardware problem. -
ITunes keeps trying to restore my iPod Nano over and over
I picked up a sixth gen iPod Nano the other day but have run into a issue with it. When I first got it I completed a sync and unplugged it only to find no music synced, iTunes reset the device to factory but did not move over any media. I am using iTunes 11 on Windows 7. I connected the Nano a second time with no issue and iTunes advised that it needed to be reset. I clicked ok and iTunes proceeded to download something and then apply the reset. At the end of this process iTunes advised the iPod needed to be reset and the process started all over again, and again, and again. After giving up I unplugged the device and it no longer turns on, Windows does not see it as a device in the file manager, and iTunes will only offer to reset it yet again.
Is there any way to recover this device?Hello, djhood17.
Thank you for the question. Try the steps in the article below regarding the reset loop you are experiencing. Start with the section labeled Constantly restarting.
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
Regards,
Jason H. -
I discovered that when I restored my harddrive a few weeks back, not all of my music in iTunes was restored. Now when I go back to an earlier date in my Time Capsule, I get a message that I don't have permissiom to see the files. What do I need to do to access these files?
Pondini might have some help for you..
I think it depends how you restored.
http://pondini.org/TM/E10.html
http://pondini.org/TM/15.html
Look at 14-17 of FAQ.. of which I have only selected 15. -
Hi,
I have a I-pod touch and everytime I plug it in to charge on my computer, it clears all my content from it, My question is, is there some switch that i'm not turning off? I do shut the I-pod off when it's in the usb. Thanks in advance, PaulIt sounds like it may have been synced to a different computer/itunes library before. To prevent automatic syncing, go to iTunes preferences. In the Device tab chck the box that ways prevent iPods.. from syncing automatically.
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i keep trying to restore my iphone 4s as there is some lag so i need to install 5.1.1 but it keeps telling me servers are temperarily down. according to me it permanent what can i do to fix this issue
Either your security software is blocking access to Apple's servers, or your computer was used at some time in the past to hack or jailbreak some iDevice (not necessarily the phone you are restoring), and your computer's network database has been corrupted. If you know this is the case edit your "hosts" file and remove all lines containing "gs.apple.com". If you are sure it is not the case temporarily disable your antivirus and firewall.
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i keep trying to restore my iphone 3G but a error keeps poping up . its called "unknown error 1015" can anyone help?? i just got the iphone.
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you can find this on the right side of this page, many people have had this problem and there is no reason to repost this becuase you can find an answer by just searching for it. -
Im trying to restore my Iphone 4S using Itunes but get "unknown error -1 " Does anyone have a solution?
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service. -
i've iphone 3GS. ios 5.1.1 i've a problems that it turnoff itslef. when i'm trying to turn it on. it just appear apple logo then go to black . keep trying till gives me battary is empty and must charge it. once i plug in it. its open and i found the battary as it 70 % for example( not empty ) if anyone try to call me its appear to me turn off but doesnt give him the mobile is turn off . its rining. please advice
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Has any of this been tried?
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Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"
I have tried to restore my contacts and company data at least 20 times and every time half way through THE iPAD REBOOTS! When it boots back up it is at the brand new iPad screen.
This makes me angry as I do not use the iPad for fun and games. I use it for business. My company data and records for the last year are gone. ALL of my out standing customer invoices are gone. ALL payments received are gone! ALL Business contacts and emails ARE GONE! All my company, personal email accounts and settings ARE GONE!
What am I supposed to do now? In 6 hours I have to get on the road and conduct business with a empty blank factory out of the box iPad. How am I supposed to know who owes me money or who has paid their bills Apple? All of my meetings and calendar dates are GONE!
Everything was supposed to be backed up and restored after the update!
Question???WHY DID YOU MAKE THIS UPDATE WIPE OUT ALL SETTINGS AND APPS ON THE iPAD??? All the other updates left everything on the iPad intact and ONLY upgraded the IOS,and when it was done everything was still there.
Yes! I have done everything. Rebooted computer, checked for updates, Hard booted iPad, Factory restored iPad to ios 5 twice, tried every usb port I have, unplugged all other usb components.
Everytime half way through "Restoring iPad from backup..." The iPad turns off shows a spinning circle then shows the Apple logo and takes me to the brand new iPad setup screen.
Apple, you have no idea the level of stress you have created today.....Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key! -
I am trying to restore an older iPod Touch, but do not have the passcode. I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account. Help..
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
I tried to restore my 120 gb iPod and got an error 1413 message - "cannot restore iPod". I started to reset turning the hold switch on and off and now my iPod seems to be permanently locked. I had been having trouble syncing music, When I tried to sync, iTunes said it didn't recognize my iPod, even though I was on the iPod page in iTunes which showed the model number and the serial number of my iPod
I am having essentialy the same problem, but my iPod came from a PC and is now on a PC. The person who gave me the iPod didn't give me the wall adapter piece, so I bought a "Griffin" brand that was said to be compatible with this model. When I first plugged it into the wall, the Apple appeared with a bar underneath as though it was loading the new software. When the bar got to the end, the "plug into the wall" icon reappeared, but when I plug it in to the wall now, that icon is the only thing that shows, even after resetting and trying to run diagnostics.
When I doc the iPod on a charger I have or plug the USB into my computer and "reset" it, a battery with a charge icon appears, but there is no "motion" in the icon so it doesn't appear to be charging. The screen eventually goes back to the apple then to the "plug it into the wall" icon. HELP!!! Is is possible the wall adapters isn't the right one? Should I be charging through a firewire cable instead (which I also don't have...)?
Message was edited by: shenards
Message was edited by: shenards -
i've jail break Iphone 3GS. i tried to restore setting (erasing all data and media) without connecting to computer/itunes. When it starts it freezes by showing apple logo only. what is the solution. please help me out. Here i don't have iphone service center too.
Although not illegal, Apple discourages a user from modifying the iPhone OS in any manner, including "jailbreaking". Apple feels so strongly about this that discussing methods to assist a user trying to either jailbreak or "unjailbreak" an iPhone are prohibited.
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