HT1414 i need help :( trying to restore iphone and this comes up :/
this comes up when i finish the restore cant go any further i dont know what to do im desprate please help
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone.Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
It sounds as if your iphone has been hacked/unofficially unlocked and has now been locked back to the rightful carrier.
You would have to contact the carrier to whom the iphone is locked to see if they offer unlocking and if you qualify.
Similar Messages
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HT1414 i need help trying to restore my iPhone
i changed my passcode and typed in the wrong passcode to get in my phone and has put a lock on it. i went to itunes to restore it and it says i need to put the passcode in on my phone first to select my device through itunes. im not able to put in my passcode trough my phone.
It will only do that if that is not the computer you normally sync with, or if you set the passcode since the last time you synced with that computer.
Google "iPhone recovery mode". You will need to force it into recovery mode and restore. -
I need help, I pluged my iphone to itunes and got a message that said there was an update to download and update, I did but when itunes was rebooting and updating I got an error message. and now the phone is telling me that it cant be activated, to plug it in to itunes or to contact support care.
That message usually indicates that your phone was hacked to unlock it from the original phone carrier, then when you updated or restored it locked back to that carrier.
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I just got an ipod 4th gen from my friend and he said he hasnt used it in awhile and doesnt know the password. So i tried to restore it but i keep getting an error 3194 message and i have no idea what to do. Please Help me!
Hi hachlerb21,
Welcome to the Support Communities!
The article below may be able to help you with this.
Error 3194, Error 17, or "This device isn't eligible for the requested build"
http://support.apple.com/kb/ts4451
I hope this information helps ....
Have a great day!
- Judy -
Trying to update iphone 4s to ios 8. Install failed for "unknown reasons". Trying to restore I phone from I tunes, asked for password to complete restore. I enter ITunes password and then iphone lock password and neither is accepted. What password is required?
I think the password it asked is the one that you used to encrypt iPhone backup.
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I need help trying to print ,move and resize multiple images on a page to print!help!
can anyone give me to some advice. I was using an older version of photoshop elements where i could position the image i wanted to print on the page. I could resize it, move it around and add more photo's. I print small images that I cut out for jewelry making and need to be able to add 12 small images to a 4x6 print size page. My new elements is not allowing me to do that! I'm frustrated and need help!! thanks!
It should work just the same as before: create a blank document, place your images on it, then print it. The only difference is that you can't change the position of the image in the print window anymore.
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I was halfway updating my phone to iOs7 when it froze halfway through where it shows the apple symbol. So I turned it off and now it says that I have to connect to iTunes. So I did and it said it was in the recovery mode and should be restored. I restored it and then it come up with a message that says "iPhone cannot be restored. An unknown error occured (3194) What can i do to fix it? Please!
vTanny wrote:
..."iPhone cannot be restored. An unknown error occured (3194)
Please see the More Like This section on the right. -
Need help, Unable to restore iphone 5 as it resets itself.
my phone has been resetting its self for the past hour, have tried to do a restore but phone resets before i get it to restore.
Hello Jenny.D,
From what I can gather, you are experiencing issue restoring your iPhone 5. Take a look at the following article which includes some helpful troubleshooting steps:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
I need help trying to restore the purchase.
I downloaded a Artist lesson and it stopped during the download I could not find it anywhere and so I downloaded the latest version of garageband and it won't let me restore any previous purchases. The restore purchase section is grey and won't let me click on it. Please help!
Is the "Download more sounds" button active? See
"Expanding GarageBand for Mac (v10.0) content with an in-app purchase"
If neither of these buttons is active, there may be a problem with your Apple ID. Are any restrictiins active? Are you in the same conutry you were, when you bought GarageBand? -
My Firefox history has disappeared and I need help trying to restore it. Please help!
CCleaner, out of no where, decided to delete most of my Firefox history the last time I used it. There's a tiny part of my browser history that's still there, but most of it's gone. If someone can PLEASE help me, you have no idea how grateful I would be.
Firefox doesn't keep backup copies of the history like is done with the bookmarks, so if you didn't create such a backup yourself then you are probably out of luck.
I don't know if Windows keeps previous (shadow) copies of the places.sqlite file.
*http://windows.microsoft.com/en-us/windows-8/how-use-file-history -
HT201210 trying to restore iphone but it wont let me saying error
trying to restore iphone and its saying error
If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694
If you're not able to restore the device, this one might help: http://support.apple.com/kb/HT1808
Using that last article will erase everything on the device, so make sure you have a backup!
Good luck -
I am getting an 1015 error while updating Iphone 3G with latest iTunes pls help me to restore iPhone 3G
Try this and see if this helps http://support.apple.com/kb/TS3694#error1015
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TS3694 I am getting 1015 error message when trying to restore iphone 3Gs
I am getting error message when trying to restore iphone 3gs
If this is your phone, it appears that you had either loaded the iOS 7 beta on it and it is now expired or you are not trying to restore the phone correctly. Did you attempt to update using something other than the standard procedure in iTunes? You cannot install a custom iOS file.
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Need help trying to transfer my information from one iphone to another
need help trying to transfer my information from one iphone to another
If you are restoring from an icloud backup you are going to have to erase a content and setting and while in the setup prompts you will get the option to restore from an icloud back...that's the only time you will get the option to restore from an icloud back and that's during setup
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I have tried to update my iphone and when it come to the sync part my iphone 4 turn off and is now stuck on the connect to itunes symbol. i have tried to restore it and it keeps telling me my internet timed out which its wireless so it cant have. can anyone help??
Connect to iTunes and follow the information from this support document http://support.apple.com/kb/HT1808
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