HT1414 i need help trying to restore my iPhone
i changed my passcode and typed in the wrong passcode to get in my phone and has put a lock on it. i went to itunes to restore it and it says i need to put the passcode in on my phone first to select my device through itunes. im not able to put in my passcode trough my phone.
It will only do that if that is not the computer you normally sync with, or if you set the passcode since the last time you synced with that computer.
Google "iPhone recovery mode". You will need to force it into recovery mode and restore.
Similar Messages
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HT1414 i need help :( trying to restore iphone and this comes up :/
this comes up when i finish the restore cant go any further i dont know what to do im desprate please help
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone.Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.It sounds as if your iphone has been hacked/unofficially unlocked and has now been locked back to the rightful carrier.
You would have to contact the carrier to whom the iphone is locked to see if they offer unlocking and if you qualify. -
I need help trying to restore the purchase.
I downloaded a Artist lesson and it stopped during the download I could not find it anywhere and so I downloaded the latest version of garageband and it won't let me restore any previous purchases. The restore purchase section is grey and won't let me click on it. Please help!
Is the "Download more sounds" button active? See
"Expanding GarageBand for Mac (v10.0) content with an in-app purchase"
If neither of these buttons is active, there may be a problem with your Apple ID. Are any restrictiins active? Are you in the same conutry you were, when you bought GarageBand? -
My Firefox history has disappeared and I need help trying to restore it. Please help!
CCleaner, out of no where, decided to delete most of my Firefox history the last time I used it. There's a tiny part of my browser history that's still there, but most of it's gone. If someone can PLEASE help me, you have no idea how grateful I would be.
Firefox doesn't keep backup copies of the history like is done with the bookmarks, so if you didn't create such a backup yourself then you are probably out of luck.
I don't know if Windows keeps previous (shadow) copies of the places.sqlite file.
*http://windows.microsoft.com/en-us/windows-8/how-use-file-history -
Getting erorr (error =-3259) when tried to restore my iphone using iturnes...need help
I have got error (error = -3259) when tried to restore my iphone using itunes...unable to download the iphone software. I have tried serval times but the same issue happening again and again Anyone can help with this issue?
http://ipod.about.com/od/itunesproblems/qt/Fixing-Itunes-Error-3259.htm
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My problem is trying to restore my iphone 4s. The icloud password is from a defunct email account through an ISP that I no longer use. I have upgraded to an iphone5s . I want to give the iphone4s to a special needs child that can make good use of it.I am at the point of despair. I can prove where I got the 4s etc. which seems to be a requirement from postings on forums. IT IS BREAKING THIS KIDS HEART AND BREAKING MINE. PLEASE SOMEONE HELP !!
Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
Im trying to restore my iPhone 5 backup that i made a few minutes ago to my new iPhone 6 - but it keeps saying backup failed. What do i do - need help Please.
Here's what I found in this article Update and restore error messages on iPhone and iPod touch about error 14:
I think you should start with checking the security software settings first.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
Need help trying to transfer my information from one iphone to another
need help trying to transfer my information from one iphone to another
If you are restoring from an icloud backup you are going to have to erase a content and setting and while in the setup prompts you will get the option to restore from an icloud back...that's the only time you will get the option to restore from an icloud back and that's during setup
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Help needed! I cannot restore my iPhone 5, An unknown error occupied (1)
Help needed! I cannot restore my iPhone 5, An unknown error occupied (1)..
That is either going to be a hardware failure or your phone is jailbroken and something has gone awry with the baseband.
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im trying to restore my iphone 4 but getting error message as could not be contacted or temporarily unavailable plz help
Hey santhosh.pv,
We have a few articles that can help troubleshoot the alert message in iTunes you see when you are trying to restore your iPhone 4. You can resolve many restore issues using the troubleshooting steps documented here:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
The next article is the companion of the more general article above. Follow the above article first. If, after following that article, the issue persists, continue with this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Cheers,
David -
my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!
If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808
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I am trying to restore my iphone 3 I backed up to icloud and it tells me on the computer it is restored but the phone is still just hanging ou with a picture of a cord connecting to an itune symbol? help
Hello Bethandfive,
You may need to restore the iPhone while it is in what's called 'recovery mode.'
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Notes:
In certain situations, an iPhone, iPad, or iPod touch will automatically go into recovery mode after an update or restore issue. If your device is already in recovery mode, you can attempt to restore using iTunes.
Cheers,
Allen -
Im trying to restore my Iphone 4S using Itunes but get "unknown error -1 " Does anyone have a solution?
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service. -
TS3694 Hi ,i trying to restore my iphone 3g ,,i getting message 1015 !!! any help
Hi ,i trying to restore my iphone 3g ,,i getting message 1015 !!! any help
Nope. No help here. That error indicates the phone was jailbroken, hacked, or otherwise modified.
It can't be discussed here per the terms of service. -
i was trying to restore my iPhone 4(iOS 7.0.4) on my hp laptop. but when i was restoring, it gets stuck in middle.then it keep showing recovery mode screen and i tried again to restore but same problem. Always stuck at the same point. plz help me.
Hi Varinder Ghuman,
Thanks for using Apple Support Communities. If you're unable to restore your iPhone, this article may help:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers,
- Ari
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