HT1414 I tried updating my iPod 4th gen. and all its showing is an apple without the bar. Its been doing this for a day. People said i need to restore it on my computer. But, i dont know how. Advice?
Okay, My iPod needed an update so I tried to update it and all it is showing is an white apple logo. Its been like that for a day now. I don't know what to do. Ive asked some people and they told told me to take it to apple, at&t or go on iTunes onto the computer. So I tried to restore it and I don't know how. Ive tried alot of things and I still cant get anything done with my iPod all it shows is an Apple
Hello, kyleedement11.
Thank you for visiting Apple Support Communities.
I would first recommend going through all of the steps in the articles below.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
If the issue persists or your device displays a connect to iTunes graphic, process the steps in article below.
Use recovery mode
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Turn off your device. If you can't turn it off, press and hold the Sleep/Wake and Home buttons at the same time and wait a few seconds for it to turn off.
Plug the device's USB cable into your computer only.
Hold down the device's Home button as you connect the USB cable to it.
When you see the Connect to iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 one more time.
iTunes should open and display a message such as: "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
Use iTunes to restore your device.
If you don't see your device in iTunes, follow these steps for Mac or these for Windows.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Cheers,
Jason H.
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