HT1414 i've reset my iphone, erase all content and setting, it's been 3 hour already, and my iphone still loading
can anyone help me
Hi soulhaib elroumi,
If you haven't already done so, does restarting or resetting the iPhone help the issue?
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If not, you may want to restore your iPhone in recovery mode using a computer with iTunes.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M.
Similar Messages
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I cannot update my iPhone 4. I have erased all content and reset the phone, however, there is still no "software update" under the general settings on my phone. I keep trying to download the update through iTunes and it quits everytime without success. Any suggestions?
READ the entire article from which the question was posted.
It clearly states that the "Update Software" option ONLY applies to iOS 5 and later.
If there are issues with updating via iTunes, provide specific details of what is occurring so that we can offer relevant solutions. -
Cant erase all content and settings
Trying to sell this iphone as I have a new carrier but all buyers want it reset. When it asks for my pw I put in the correct one but nothing happens, sometimes it says verification timed out. I already changed my carrier and deactived this phone, not sure if thats the cause or not
Hey Cassfromnv,
It sounds to me like this is the section that you're getting stuck on:
Go to Settings > General > Reset, then tap Erase All Content and Settings.
This will completely erase your device and turn off iCloud, iMessage, FaceTime, Game Center, and other services.
If you're using iOS 7 and have Find My iPhone turned on, your Apple ID and password will be required. After you provide your password, the device will be erased and removed from your account so that the next owner can activate it.
So if that isn't working, I would first make sure you're connected to Wi-Fi, and if you are - troubleshoot the internet connection on the device:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
And if that doesn't resolve the issue, you can try this:
If you're using iCloud and Find My iPhone on the device, you can erase the device remotely and remove it from your account by signing in to icloud.com/find, selecting the device, and clicking Erase. When the device has been erased, click Remove from Account.
info from: What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
Welcome to Apple Support Communities!
Best,
Delgadoh -
EErase the iPad to factory settings
If you want to sell iPad, make sure you erase all content and settings:
Go to Settings > General > Reset, then tap Erase All Content and Settings.
This will completely erase your device and turn off iCloud, iMessage, FaceTime, Game Center, and other services.
If you're using iOS 7 and have Find My iPhone turned on, your Apple ID and password will be required. After you provide your password, the device will be erased and removed from your account so that the next owner can activate it.
http://support.apple.com/kb/HT5661 -
hi, I was about to reset my iphone3g when I accidentally selected erase all contents and setting. It was stucked with the iphone logo, so i tried to fix it by restoring all my datas in iTunes. I was able to successfully fix it but when I inserted my sim card it says that simcard not recognized. I tried all the solutions in the net but nothing seemed to work. What should I do? I'm located here in the Philippines. I hope you could help. Thanks!
I know. I was with my brother when we did this. He didnt clearly understood the question that poped-up. Regarding the simcard, after successfully restoring it on itunes my simcard won't work. I'm not able to send and receive calls and messages.
hi, I was about to reset my iphone3g when I accidentally selected erase all contents and setting. It was stucked with the iphone logo, so i tried to fix it by restoring all my datas in iTunes. I was able to successfully fix it but when I inserted my sim c -
I have been attempting to wipe/erase the iphone 4S I recently purchased...for the past 20 hours....I went to Reset in Settings and clicked on "Erase All Content and Settings"....At that point the phone the screen went dark except for a white circular symbol revolving - indicating something should be happening....
The instructions indicated that, depending on what needed to be erased, the process could take several hours. Even though the device had a Tom Tom application with all the maps of Europe etc (about 2GB) and there were several other apps on the device, it does not seem to me normal that the device would be still clearing into the next day - today!
Can you please help!?
Richard W.Something has gone wrong. Turn your phone off, then force it into recovery mode & restore it:
Press the Sleep/Wake button & Home button at the same time, keep pressing until your phone turns off, then release.
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off. -
hi i am selling my ipad and have erased all content and reset it and now when i switch it on it just shows itunes logo is this correct?
start iTunes,
plug in your USB cable
switch off your iPhone
press holding home button(the round button in front of the Phone)
plug it on to the USB cable
keep holding the button
till iTunes says it found a iPhone in recovery mode
then click restore as a NEW iPhone
then sync!?
http://support.apple.com/kb/HT1414 -
I "Erased all content and settings" and now my iTunes does not recognize my iPhone when I plug it in. Plus my iPhone is stuck with the apple symbol on it and wont do anything. what did I do? How do I get my phone to work again?
Reset, hold both Home and Power buttons until the iPhone begins to restart. Usually takes about 10 seconds time. If still problem. Open iTunes on computer. Connect iPhone to computer with USB Cable. Hold both Home and Power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the Firmware.
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Hello,
I needed to do a hard reset on my iPhone 3GS and it's taking me too much time. It's taking almost 3 hours by now!!!!
I did it by going to "Settings, General, Reset, Erase All Content and Settings", confirm it and then the iPhone turns off, gets the screen black with only the animated circle going on. And it's been there since then.
Is this a symptom of something bad? Should I do the hard reset by another way?Hello Ali Syed,
It sounds like your phone is stuck at the spinning gear icon on the screen after Erasing all Content and Settings on your device. I would start by resetting the device with this process:
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If the issue persists you may need to put the phone into recovery mode, and then restore it with iTunes as a new device:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Take care,
Sterling -
I make reset the iPhone 3 , impress the erase all content and setting . I wait 12 hours already I don't got the screen come up only I saw is apple icon only . How I have to be get back my home screen
Did you have modified software installed before you tried to reset the phone? If yes, jailbreaking the device has made it useless.
-
I have an iPhone 4 that I need to reset completely. If I erase all content and settings, will it no longer be registered under my phone number?
Yes, the phone will still be connected to your Verizon account. In order to remove it from your Verizon account, you will either need to activate another phone on that number or disconnect the number.
-
erased all contents and settings on iphone now have a black screen with apple logo help how can i restore
Follow basic troubleshooting found in your user Guide for your phone.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
Reset, restore, Service.
http://support.apple.com/kb/HT1430
http://support.apple.com/kb/HT1414 -
Hello im trying to "erase all content and settings" on my iphone 4, but it keeps asking for a 4 digit passcode and i have no idea what that passcode is. It's none of my previous passwords I've had on the phone since i've used it. How do i find out that Passcode?
Are you sure it's asking for a four digit code?
iOS 7 has a new feature called Activation Lock. It requires your Apple ID and password before doing something like an iPhone reset. This is a new anti-theft feature. -
I did Erase my iphone Erase all content and setting since 4 hours and still it is loading ??????
what can i do ???????????????
i am using iphone 4Hi soulhaib elroumi,
If you haven't already done so, does restarting or resetting the iPhone help the issue?
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If not, you may want to restore your iPhone in recovery mode using a computer with iTunes.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
how do i prepare my iphone 3 to sell ..
i've never been able to download new apps so i don't want to lose the apps that are on there
am i to reset all settings? or erase all content and settings? or reset network settings?Only the apps that are part of iOS will remain on the phone.
If you're going to sell it, use "Erase All Content and Settings".
If you're selling it, what difference does it make to you if the apps get erased? You don't have the legal right to transfer any apps you bought to anyone else. Not to mention the fact that you stated you have never been able to download new apps...
Why don't you just re-post the question in your native language. There are so many contradictions in your post that i don't believe you're conveying the questions you think you are. -
i have ipod 2nd generation 32 gb and i had reset > Erase All Content and Settings it is longer than 3 hrs it is still showing apple logo and blink like if it will restart but again it shows the same logo!! is it all right with the erasing...??? i am confused!!
For a 1G and 2G it can take hours. Make sure it is connected to a charging source otherwise the battery can fully drain before it is done. If still problem
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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