HT1414 I want to restore the iPad to factory settings. The IOS software on the iPad is up to date and I have limited space on my PC C Drive. Why does iTunes keep trying to download the iPad software again when it is already up to date?

The restore won't complete because there isn't enough space on the C Drive. I have placed a copy of the software update on the D drive, but don't know how to redirect iTunes to that folder to extract the software. I can't extend my C Drive

Assuming you have a iPad 1, I wqould do a manual update using these instructions:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

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Why does itunes keep trying to download a video that i already downloaded everytime I buy something?

I have an episode of the Torchwood series downloaded, but haven't watched it yet. Lately, everytime I buy a song off of the iTunes store, when it starts downloading the song, it starts downloading the Torchwood video again. How can I stop it from trying to download the video?

kthersh wrote:
This still doesn't work for me because the next time I sync it trys to reinstall them again.
Then you're doing something wrong, perhaps you need step-by-step instructions.
Re-read my post carefully. Follow the instructions, carefully - that is;
To leave the App on your phone
Connect your iPhone to your iTunes Library
Look on the Device/Apps pane (tab). In other words, in the left hand window of your iTunes, you will see Devices listed once you plug in your iPhone and under that list of devices will be your phone. Select that device (your phone).
On the Device panes, look at the top menu bar for the Apps. Select Apps.
On the Apps pane, you will see the tick-box Sync Apps and below it is a list of Apps in your iTunes Library. To the right is your iPhone and the Apps on the iPhone.
In the left section - the list of Apps in your iTunes Library - untick the App you wish to remove
Press the Sync button for these changes to take effect.
That's it. At the next Sync, that App will not be put back on your iPhone, because it still isn't ticked "on" in your iTunes Library.

Why does iTunes keep stopping my download of 4.3.5 with timeouts?

How can I download update 4.3.5 from a source other than iTunes? I am connected to the internet by microwave and it evidently times out so the download stops. Then you need to start the whole process from the beginning. Would like to use a download manager so that if time outs occur the download will not be lost and can resume until completed.

I am having the same problem. I am using a Mac and have a wireless connection and my session times out all the time and i have to start from the beginning again. Is there any way I can stop it timing out or somewhere i can save the downloaded portion then restart the session?

What is ac.aspx and why does it keep trying to download itself onto my computer?

this download keeps showing up in my downloads when I'm on a certain website. im scared that it's a virus so i delete it as soon as it shows up. does anybody know what this is or how i can combat it? Thanks.

The type of file the name is associated with is in use for web browsers, and some content online, in both Mac and PC.
But your computer should not need it installed, so refuse it and check your browser security and privacy settings...
You should look into the security settings for web pages, and choose to not allow cookies from other pages, or images from other sites, and see what kinds of things you can screen or filter, that way. And privacy, you can be more anonymous when visiting pages and still see their content.
re: ASPX pages are also called ".NET Web forms." They can be identified in a Web browser when the URL in the address field ends in ".aspx". Or in a hidden or download file. There are warnings, found in searching the ASPX topic, and as executable files, you should not bother opening them... *example:
Warning: Take great care when opening executable file formats received via email or downloaded from websites you're not familiar with. See a* List of Executable File Extensions for a listing of file extensions to avoid & why. -- This, as found *here: http://pcsupport.about.com/od/fileextensions/f/aspxfile.htm
What browser(s) do you use, & what version OS X does your MacBook run?
None of the pages I visit offer to download anything,
but then I have set some boundaries in the browsers.
Good luck & happy computing!

TS1368 Why does iTunes keep declining my payment method on my iPhone when I have funds in my account? How can I rectify this?

I have been trying to make a purchase but my payment method keeps being declined even though I have funds in my account. What do I do?

This does not have anything to do with iPhoto - you need the forum for your system or App store support depending on what you are doing and where the error is coming from
LN

I have purchased an album on itunes through my iphone and downloaded it to my phone. But itunes keeps trying to download it all again which is slowing my 3G down

I pre-orderd the an album last week, and downloaded it when it became available on Monday morning.
However now itunes keeps trying to download the album again which is slowing my phone down and using too much 3G.
Can anyone help?

It may be an authentication error.
https://discussions.apple.com/thread/4099446
It may clear up after a while. You can write to Apple but I bet it clears up before you receive a reply.
Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

Why does iTunes keep giving me bogus error messages. "Your internet connection is not working, check your connection and try again." My internet is working fine. iTunes is not working and will not allow me to download tunes.

why does iTunes keep giving me bogus error messages. "Your internet connection is not working, check your connection and try again." My internet is working fine. iTunes is not working and will not allow me to download tunes.

This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013

Why does it keep telling me that my account is locked when I am trying to buy the iphone 4s?

Why does it keep telling me that my account is locked when I am trying to buy the iphone 4s?

Why does what tell you that what account is locked?
The Apple Store says your itunes account is locked?
Your carrier says your wireless account is locked?
Your bank account?

My iphone 4 would not back-up to to pc "because an error occurred" anyone offer any solutions to this, I want to restore my phone to factory settings and reinstall my data but cannot back up first.

my iphone 4 would not back-up to to pc "because an error occurred" anyone offer any solutions to this, I want to restore my phone to factory settings and reinstall my data but cannot back up first. Original problem is that I cannot connect to any wifi system anymore - have tried resetting network settings but did not work.

Try 1 step at a time and do a backup, if no joy then do the next step:
1. Switching off your anti-virus and firewall.
2. Computer iTunes menu > Edit > Preferences... > Devices > delete your backup

ITunes keeps trying to download rented movie

In the summer of '08 I rented Cloverfield off iTunes on my MacBook (running the latest version of Leopard). Since then iTunes will keep trying to download the movie and once it's finished downloaded it will send me an error message every 20 minutes. It doesn't charge me for the movie but the continuous error messages are getting annoying. How do I stop iTunes from doing this?

Have you tried deleting the iTunes Music\Download folder?
tt2

HT1414 my ipod was stolen and i want to set it back to factory settings so that no one can access my personal information. i don't have the serial code. i need help!

my ipod was stolen. I do not have the serial code, and I want to set it back to factory settings so that no one takes my information, Help!!!

The serial number is not required and would not help
lost/stolen
No app is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
iCloud: Find My iPhone
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

Why does apple keep asking what my apple id password is when i open a app? and when i don't have wi-fi, i can't open the either. it just shuts down.

hi my name is vitrieh kromontono.
i have a problem with my ipod touch 5th generation.
thank you.
regards,
vitrieh kromontono

Likely yo have an app or other iTunes medai trying to download or not completly downloaded.. What happens when you enter the password when connect to wifi?
You can try the standard fixes:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunesd and App stores and sign out and sign back in
- Sync to your computer
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

ITunes keeps trying to download nonexistent file from Store, reports as "Corrupted"

iTunes Match mis-matched one of my songs. It turns out it's from an album no longer carried in the iTunes Store. Through Customer Service, I obtained a credit to re-purchase the song from a different album.
This was months ago. There hasn't been a problem - until now.
Out of nowhere, iTunes started attempting to re-download the original song. The progress bar refills several times, then a pop-up dialog states the file is corrupted, and I should "Check Available Downloads" to try again. The track has even reappeared in my iTunes Library, albeit grayed out and with a "!" next to it.
How do I convince iTunes and the iTunes Store that this is a non-existent track, and to stop trying to download it?

I am having this issue as well, same error number and everything. Only one song too, the songs purchased before and after it download correctly. You have to press the report problem link specifically next to the song after pressing the initial report problem on your purchase history page.
Not that Apple Support has done much for me yet, they claimed it was my ISP or something which is pure fabrication.

ITunes keeps trying to download a HD movie I don't want.

My broadband provider (Qwest) has an issue with large files. I'm not able to download any single file that is larger than 2 GB, I've called them multiple times on this issue and they say yes, it's real and it's a problem. Any time I try and download something larger than that (an HD movie for example) it resets my connection, iTunes times out, and I have to reset everything (including rebooting my internet connection).
Knowing that I mistakenly purchased a couple of HD movis through the iTunes store. Now even though I can't actually download them, iTunes attempts to every time I open itunes, update iPhone apps, grab new podcasts, etc. How do I permanently delete these two downloads from my queue so it never attempts to download them again?
It cannot complete the download, and never will be able to, so I'm stuck with a froen connection everytime I do one of these things with iTunes. I can't find an option anywhere to delte permanently.

Try downloading movie on your computer (iTune).

Why does iTunes keep asking for my password when I want to listen to my music on my iPhone?

When I want to listen to music on my iPhone, iTunes keeps asking for my password. I am not purchasing anything. It started today. Why is that?

I've been having the same problem on my iPad and iPhone. I talked to Apple customer service this morning. They had me do the following on both devices in the Settings:
* Sign out of iTunes & App Store
* Sign out of FaceTime
* Sign out of Game Center
* Delete iCloud account
They also had me restore my iPad due to some glitchy behavior in the Music app.
Things seemed to me fixed for a few hours until I went into the iTunes Store app on my iPad and added a movie to my Wish List. When I went back to the Music app, the dreaded "Sign In to iTunes Store" popup started showing up again on both devices. Suspicious!
So, I cleared out my Wish List in both the iTunes Store and App Store. I've been poking at the Music app on both my iPhone and iPad since then I haven't seen that popup once since then. I'm not going to declare victory yet since it's only been an hour or two, but I thought that this was worth mentioning.

HT1414 I want to restore the iPad to factory settings. The IOS software on the iPad is up to date and I have limited space on my PC C Drive. Why does iTunes keep trying to download the iPad software again when it is already up to date?

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