HT1414 I was using my new iPod touch when...

I was using my new iPod Touch when the screen suddenly turned unresponsive, after a dozen seconds the iPod's screen turned white with colored lines. It is unresponsive and won't allow me to reset it from my computer. I was using an app and I want my iPod to work! Please help, I have many personal videos that to me seem more valuable than the device itself, please help!!!

- Try here:
iOS: Not responding or does not turn on
- If not successful and you can't turn it off then let the battery fully drain. After charging for at least an hour try again.
- If still unsuccessful then time for an appointment at the Genius Bar of an Apple store.

Similar Messages

  • S my computer will on itunes said that it will not use my new ipod touch because it says that service is not started. I have registered my new ipod touch and am trying to download stuff from my itunelibrary. Ps help!

    my computer will on itunes said that it will not use my new ipod touch because it says that service is not started. I have registered my new ipod touch and am trying to download stuff from my itunelibrary. Ps help!

    Try:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • HT1695 I know nothing about how to use my new ipod and when reading the little bit of information in the folder that came with it, all I can do is turn it on, but it just powers down after a few seconds.  How do I work this thing?

    I know nothing about how to use my new ipod and when reading the little information that came with it, all I can do is turn it on.  Then in a few seconds it goes black, never having brought up a screen to do anything!  Help!  What do I do to get this thing going?

    You might consider connecting it to the charger and charging up the battery overnight.
    Please Get the iPod Touch User Manual for iOS 5

  • I was sold a 2G ipod touch when target said it was a 3G

    i lost the recite (22 days left till the 1 year warranty is over), what do i do? the only proof i have is the recite from the 20 dollar gift card( i used it right after i bought the ipod touch) that came with the ipod touch free. what do i do? it took me quite some time to build up my spare money to use for the ipod touch.
    another answer could be how do i email someone from apple about this without the auto-reply saying to post here?

    "lost the recite (22 days left till the 1 year warranty is over), what do i do? "
    What do you do about what?
    "what do i do?"
    Again, what is your issue?  Is something wrong with the ipod? 
    "another answer could be how do i email someone from apple about this "
    How do you mail them about what?
    Still do not know what your issue is.

  • Using my new ipod touch as a PDA

    I received an Ipod touch 8GB for Christmas from my husband and I believe he intended for me to be able to use this as a replacement for my Windows Based PDA by Toshiba. I have used a Windows based PDA for many years and really need to have the ability to manipulate MS Office documents, as well as utilize cut, copy, and paste within these documents and applications. I think his main idea was that it has internet access, that needs to be connected via a WiFi hotspot or my home network, which I did not have with my older PDA. I also do not like to look at this tiny screen for internet use, it just doesn't make sense if I have to scroll around to read whatever is on the screen, I'd rather just have it all right there on one larger screen so I don't get carpal tunnel and/or bad eyesight. Also, I need to have access to the files without having internet access, as I have been advised I can use GoogleDocs, but I don't think that I could still manipulate the data even if I store them there.
    I was able to sync my contacts and calendar, but without any categories! This is very inefficient for me as I work for a company and am self-employed and have a lot of personal contact information as well, and need to separate out my contact lists. My husband utilizes the same contact files as I do and he ends up syncing the whole contact list over as well (I got him an ipod touch 8GB also). I can not select multiple contacts, or any other multiple list, such as bookmarks, and delete a batch of them, like I can within Windows. I do intend to purchase an Apple based computer in the future, but for now, I need to have the functionality to use with my current applications. This still does not solve the problem with multiple select or copy/paste, mainly because the touch screen moves with my finger movement, so I cannot scroll to select multiple items.
    Besides this being a really expensive music and game player with internet access?, I'm really not very happy with the functionality this has to offer for a PDA, so now I get to carry 3 gadgets with me (my phone, PDA, and now my ipod touch).
    If any of these issues can be addressed and hopefully solved, can you please tell me what else I can do to make this work better for me. Thanks for listening!

    I do not find the Touch is a very efficient PDA for the reasons you have identified. It is essentially a high end media player with enhancements. The calendar is lacking, unable to mass email a contact list unless selecting each one (essentially a contact list on the Touch is just a visual group list with no functionality beyond that, what is the sense of that?).
    People will direct you to acquire apps that do add some function, but still lacking in some very basic elements for on the fly document and task management.
    Apparently although I have not subscribed, Mobile Me adds to the depth of the on board calendar and email functions allowing you to coordinate and syncronize your Outlook environment and content with your Touch or Iphone, but honestly it is more of a personal data management tool than a business tool. Plus when released over the summer integration with Apples previous service was flawed and the the whole interface crashed for both old users being transferred and new users subscribing.
    To me sounds like you should check out competitors (am I allowed to say Blackberry here?)
    Jeff

  • Is it okay to use your new iPod Touch before charging it for the first time? I did and then listened to it while charging and syncing. Thanks

    Just got the 5G Touch. I turned it on and was using the camera and stuff before I charged it for the first time. Then while charging, I listened to the music I was syncing through the speakers. This okay? I remember reading to always charge full before ever doing anything on them. Doesnt say anything in the startup manual though.
    Thanks guys.

    Should be OK. Just make sure that the iPod is charging.

  • Using the new ipod touch as a hard drive and so enabling indexing

    Hi,
    is it possible to mount the ipod touch as a hard drive and then search this using spotlight.
    I have the 5 th generation ipod at the mo and after enabling indexing I can search this using spotlight.
    Cheers,
    Steve

    How do you tell your computer to see your iPod touch as a drive?
    You can't from within iTunes with the iPod touch. You have to use third-party App such as:
    http://www.ecamm.com/mac/phoneview/
    http://www.itunes.com/App/AirSharing
    http://www.itunes.com/App/Files

  • Can I use a  new ipod touch in an old dock/speaker system

    I will be in the states soon and thinking of getting and I pod touch the 5th edition. However I have an older dock/speaker system and wonder will it work in it. I have heard that you have to buy an adaptor. Is this true and are they easy to get and how expensive are they. Also is there any issue with buying one in the states and using it in Europe

    http://store.apple.com/us/product/MD823ZM/A/lightning-to-30-pin-adapter?fnode=72
    is the lightning to 30 pin adapter. There are some third party ones out there, but not a ton. If you go for a third party one go for a name brand not a no name generic.
    If you want to buy one, look for a retailer with a good return policy so if it doesn't work you can take it back.
    As to world wide use, shouldn't be a problem. The only thing you need to worry about is making sure you have a plug adapter if your charger is rated for world wide voltage, or making sure you have a charger that can handle the world wide variances in power. (Usually rated 100-240V in the specs)

  • I have an iphone 4 and bought a 4s for my daughter last summer, she didn't like it, so i gave it to my other daughter. We have reset the 4s and my younger daughter, put the appleid she had was using with her ipod touch so i can no longer locate her phone

    I try changing appleid in general and all icloud and other settings but hers always come back. Is there a way i could change that and it stays there so i don't have to erase and download everything that a 12 year old kid could download in 24 hours?
    Please help me it's capital!

    I read the article thanks.   I tried the settings-general-reset-reset network settings-reboot system-go to wifi settings-select wireless connection-select the ">"-symbol-select auto for http proxy.   I was optimistic about that because I thought I changed some setting somehow to cause this problem, but it didn't work.  More specifically, I did connect successfully and browsed the Internet for a good while, but then I put down the phone for a minute, the phone went into sleep/power save mode, and when I picked it back up a moment later it was no longer connected.  Dang.   Had to select the connection and use my password yet again. 
    Another valuable bit of info for you.   The only network with which I have this problem is my home.   I use all kinds of devices at home and no other devices have this problem.  Also, I use this iPhone all over with various wifi networks at hotels and starbucks and family's homes with no issues whatsoever.  It remembers and automatically reconnects with every wireless network except the one in my own house. 

  • Hi, I lost my iPhone 4S and disabled it via find my iPhone app, it didn't have a sim in and was used like an iPod touch, I have since recovered the phone and it displays disabled, any ideas how I can re-activate the phone

    Lost my iPhone and disabled it via find my iPhone app, recently recovered the lost phone and the screen says disabled try again in 22987708 minutes! How do I re activate phone?

    Force it to recovery mode and restore it using iTunes.
    Use iTunes to restore your iOS device to factory settings
    support.apple.com/kb/ht1414 
    Make sure you know your Apple ID password.
    CHEERS !

  • Trying to transfer a large file using new ipod touch.

    I am trying to transfer a large file (17gigs)using my new ipod touch. I got a new laptop and i am trying to get some things on it. I was able to do this last time with my old ipod classic. It would let me copy/paste the file or drag it. But with the ipod touch i can not do either of those. Any help will be appreciated. Thank you very much.
    Message was edited by: usagisailormoon
    Message was edited by: usagisailormoon

    ah really. ok thank you very much.

  • On the new ipod touch, is there a way to enlarge album art to fill the whole screen?

    Hi there,
    For Christmas I was given a new ipod touch (long story short my old one I put through the wash by mistake ) and this new one is great but when I listen to a song on the new itouch the album art does not fill the whole screen like my old itouch, this is a small detail I know but I loved that feature so much and I was hoping there was a setting I could activate/change which allows this on the new itouch.
    At the moment on the new itouch the album art is small and centered towards the top of the screen while the function icons are below the image while on the last one the album art filled the whole screen and the function icons where over the picture at the bottom and didn't stand out as much as it does now.
    I have drawn a very rough MSpaint diagram explaining what I mean lol.....
    [i tried using the insert image feature but got a javascript error so using external site to upload pic]
    http://s28.postimg.org/aovrsuewt/itouch_something_like_this.jpg
    Anyway my question is, is there a way to have the album art fill the whole screen with the new itouch?

    Just sync them to the iPod. See:
    iTunes: Syncing photos
    They will not go to the camera roll album but to a new album

  • Mail sync issue with new iPod Touch

    I have been unable to successfully perform an initial mail sync using my new iPod Touch 32 GB with Version 3.1.1.
    All is being successfully sync'd with the exception of mail. The error box when I click on mail with the iTouch reads - "Cannot Get Mail - The connection to the server mail.me.com failed"
    I have an active .Mac account. I can successfully log into "mobileme" via my G5 1.8 dual running OS X 10.5.8. My cable web provider is Comcast in the Middle TN area.
    Thanks in advance with any suggestions.
    Djay

    I found my "issue" is not an issue when I was able to access WiFi. The touch downloaded my messages! I was naively "assuming" that the initial setup via iTunes would have provided my initial message download.
    Marking this "false alarm" as solved. I'll avoid "jumping the gun" on my next hurdle.

  • Has anyone tried syncing the new iPod Touch 4 with OS 10.4.11?

    I know the "official" Apple spec's state the new iPod Touch 4 are
    for it to sync with OS 10.5.8 and use iTunes 10 .... but has anyone been
    successful in using the new iPod Touch 4 with OS 10.4.11 and iTunes 9.2.1?

    Does iTunes see the iPod? If not
    iOS: Device not recognized in iTunes for Mac OS X
    or
    iOS: Device not recognized in iTunes for Windows
    You need iTunes 10.7 or later on the computer
    The iPod touch uses different drivers than the Nano

  • Using phone as Ipod Touch

    I have an original iphone I was using like an ipod touch for wifi and apps etc... not connected to at&t. After I updated to 3.0 it is prompting me to activate phone with at&t. I don't want to sign up for phone service with AT & T i just want to use my iphone on wifi, for music and apps? Can I revert back to 2.0? Can i register phone without signing up for service with at&t?

    The answer is yes to all questions.
    You need to leave the no longer activated SIM card inserted in the 3G - the SIM card that was used with the 3G when it was activated in order to install a firmware update on the iPhone, or restore the iPhone with iTunes if needed or wanted.
    As it is possible to sync more than one iPod with the same iTunes library and iTunes account on the same computer with each iPod able to have its own sync preferences, the same applies to the iPhone.
    Under the Applications tab for the iPhone sync preferences for each iPhone, choose Selected Applications. Select the applications in the window below that you want installed. Deselecting an application in the window below followed by a sync will remove the deselected application from the iPhone.

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