HT1414 If I lose my iphone, how do I retrieve the info backed up on itunes and apply it to a new phone?
If I lose my iphone, how do I retrieve the info backed up on itunes and apply it to a new phone?
Restore the new phone from the backup of the old phone. See:
iOS: How to back up
Also, as applicable,
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
Similar Messages
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If I back up my iphone and then need to gather the info from the docs, how do I get the data without another iphone? Can I download the iphone info to an ipad to read it or will it affect my ipad?
You can back up your device, either to iCloud or to your computer using iTunes, as explained here: http://support.apple.com/kb/ht1766. If you need to know what version of iOS you are using, go to Settings>General>About and read the number across from Version.
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Hi. I transferred an iMovie file to a USB flash drive. How can i retrieve the file back to iMovie? I am unable to do it
Hello there,
It sounds like you have a video file you exported from iMovie that you would like to import back into the program. Depending on the version of iMovie the process is a bit different so choose the correct article for your version:
iMovie '11: Import video from movie files
http://support.apple.com/kb/ph2153
Or
iMovie (2013): Import media on your computer
http://support.apple.com/kb/PH14676
Thank you for using Apple Support Communities.
Cheers,
Sterling -
I woke up one morning this week to find that some of my contacts have been deleted from my iphone 5 and ipad first generation. This is very random and my icloud is not showing the missing numbers either. Does anyone know if there are any other back ups that apple has to the contact lists? or How I can retrieve them?
Do you see those in www.icloud.com? Yes- sign in to icloud on the phone.
No- how did you get those to the ipad? -
Any ideas how I retrieve my movies on itunes as it says I have already purchased them?
If you plug in your iphone, click on it in iTunes, and go to the apps section, it should be checked to sync apps if you want them to show up in iTunes as well as your iPhone. Once synced they will show on both.
Then if you click Apps under the Library header in the left panel of iTunes, you'll be able to permanently delete apps, removing them entirely from iTunes. Highlight an app's icon or a group of icons by holding down Shift and hit the delete key (or select Edit > Delete from the top menu or right-click on an icon and selecting delete). -
How do I get my music from Itunes to my new phone? When I look up purchased in my itunes account nothing is there
Hello Jeffrey,
Congratulations on your new iPhone 5s! Also, thank you for the details of the issue you are experiencing with your purchased music
It sounds like you have tried the steps in the following article, and are not seeing your purchased music when looking in your Purchases:
Download past purchases
http://support.apple.com/kb/ht2519
If you are not finding your purchased music in Purchases, it may be that the music is hidden. Follow the steps below in iTunes on your computer to check if it is hidden and unhide it:
To unhide your purchases
Open iTunes on your Mac or PC.
If you're not already signed in, choose Store > Sign in.
Choose Store > View My Account. (You may be asked to enter your password again).
On your Account Information summary, scroll down to the "iTunes in the Cloud" section and click Manage.
Choose a content type by clicking Music, TV shows, Apps, or Books from the top.
Click the Unhide button next to the item you would like to restore.
Note: If the item you are unhiding is not already downloaded on your computer locally, it will begin downloading automatically.
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/ht4919
If you are still not able to download the album, you can report the issue with this purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Need a little help my computer hard drive crashed and I bought a new computer and would like to retrieve my many songs that I paid for and upload them to my new computer how Retrieve my music t thank you
Either restore it from a backup, or use these instructions to redownload it through the iCloud.
(84741) -
My Safari Icon ( Button) is missing on my iMac after I downloaded a update. How can I get the icon (Button Safari) back on my desktop and connecting again to the Internet ?...
Thanks for the helpOften when people think they've deleted an application, what's really happened is that they deleted its icon from the Dock. In the Finder, select
Go ▹ Applications
from the menu bar, or press the key combination shift-command-A to open the Applications folder. If the application is in that folder, drag it to the Dock (not to the Desktop or anywhere else.) The other Dock icons will move out of the way to make a place for it. -
Itunes said I needed to do the upgrade to the new OS. So I downloaded the new OS and all the contacts that I have added over the last 2 months just have names and no other information. I tried re-syncing with my computer and that did not work and now that info is missing on my computer. Is there any way I can get the information back????
No, you can't downgrade iOS. You should be able to restore the address book on your computer from your backup, though. Windows address book probably got wiped on the first sync after the upgrade completed. It sounds like the iPhone may have been disconnected before the entire restore cycle was complete if the contact records in Windows Address book got munged.
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How do I retrieve the backup from my previous iPod to apply to my new iPod?
I attempted to retrieve the backup immediately, but it said that I needed to first set up my new iPod, then I could retrieve the backup. I synced the new Pod, so all of my music and apps have been transferred, but I cannot figure out how to return to the backup retrieval page.
Also, I am mainly concerned with this to retrieve progress in some of my games. Is this something I will restore through the backup, or is that all lost?
Thanks!Follow the instructions here.
iTunes: Backing up, updating, and restoring iOS software
If yu go to iTunes>Preferences>Devices do you see the iPOd backup that you want to restore from? -
When I try to synch my iPhone 4 with iTunes - both at the latest code levels - the synch goes normally until the last stage where I get the message Finishing sync. It nevers completes. Eventually it times out and states that the iPhone is not responding. On the phone the sync icon has gone away so the iPhone thinks that it is done.
More information. During the synch process this last time it moved through the first 5 steps fine. At some point during the "Waiting for items to copy" the iPhone stopped showing the sync icon.
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Renamed all my songs in vision:m's organiser, how do i get the info back for x-f
hiya i used to have a vision:m, and i renamed all of my songs (sorting out the genres etc), but when i installed x-fi's?organiser, they were mostly all wrongly named, and had gone back to what they orginially were
is there anything i can do to get them back to their?renamed names? like something i have to have ticked in options or something?
thanks alotI can't help with how to get back the previous tags, except to say that it happened to me also switching from a Rio Karma to and x-fi.
In media monkey, if you right-click the track on the x-fi, and click on properties, you can edit the tags from there. You can also highlight a lot of tracks in one go, and change them to have the same genre, and it won't change the settings for the other tags. -
How do i retrieve the music i downloaded from itunes onto my computer?
Hi, I downloaded music from i tunes and I cant seem to retrieve it now. How do I get to my music?
It isn't showing in your iTunes library listing?
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I recently upgraded to iso5 and lost data associated to an app, how do i get the info back
I recently upgraded to iso5 and lost data associated to an app which I have been entering for over a year. I have the app but no data, how do i get it back.
did you made an icloud backup before updating? you can recover if this is done.
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How to i get the money back in my itunes redeem card
i forgot my security questions and my rescue email and i cant purchase anything without verifying my account , so i want to put the money back into the card and use it on another apple id , any help ??
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
If you really want to put the money back onto the card, it also requires contacting Apple. Use the form.
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