HT1414 Iforget my passcode .But ı could'nt connect to itunes.It says 'you must enter the passcode.What can i do.Thank you
I forget my passcode.And I am trying to connect Itunes.But it says 'you must enter the passcode .What can I do now
Thank you
Oktay
Bertay wrote:
... .But it says 'you must enter the passcode .What can I do now
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
After the successful recovery...
See How to Restore from a Backup Here...
http://support.apple.com/kb/ht1766
Similar Messages
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I have my iphone to recovery mode and asking my password. It doesnt showing somewhere to put it. I need to back up my photos and sms is there any way?
If you can't figure out the password, you'll need to put your phone in DFU mode (search google for instructions) and restore as NEW.
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my ipad is disabled and it said ipad is disabled connect to itunes but i connected it and was restoreing it and then there was a popup and it said itunes cannot connect to ipad because it is locked with a passcode. and you must enter the passcode on the ipad before it can be used with itunes. But i couldnt even write the passcode on my ipad cause it was disabled. What should i do now????
Follow the instructions on this page to reset your iPad : http://support.apple.com/kb/HT1212
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device. -
I got the message copied below in iTunes but I still need to keep my pics and videos. Passcode has been wrongly entered 100 times by my little chiled. Is it possible to still keep the data?
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."PHONE LOCKED
If your phone is locked because you have incorrectly entered the unlock passcode too many times then follow the steps in this article http://support.apple.com/kb/ht1212 -
IPAD is Disabled, tried to connect via itunes but get error "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
My iphone 3gs will no longer let me try passcodes and it only says "Iphone is disabled connect to itunes" well, when I connect it to my laptop, itunes says "could not connect to phone because it is locked with a passcode. you must enter your passcode on the iPhone before it can be used with iTunes" Please help!!! I have tried resetting it and all the tricks I know. Nothing works. Thanks
You will have to restore it from Recovery Mode: http://support.apple.com/kb/HT1808
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ipod touch..when I plug in to laptop, itunes comes up and I get this message. "Itunes could not connect to thehe Ipod because it is locked with a passcode. You must enter your passcode on the ipod b/4 it can be used with Itunes" It is stuck on the cord/itunes screen and cannot go any further...HELP
Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.
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My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?
http://support.apple.com/kb/HT1212
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My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch “iPod touch” because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
after itunes installation an error message is shown, (itunes could not connect to the iphone, because it is locked with a passcode, you must enter your passcode on your iphone before it can be used with itunes)
Hi ..
Follow the instructions here > iOS: Forgotten passcode or device disabled after entering wrong passcode -
iTunes could not connect to the iPhone “Rasmus's iPhone” because it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes. - Why is that?
iTunes is asking you to provide the passcode that was created when the device was activated.
You are able to get around the passcode if you know the apple id login and password and are able to restore the device back to default settings.
See this article for further directions:
http://support.apple.com/kb/HT1212
good luck. -
It says could not connect to the ipod because it is locked with a passcode. You must enter our passcode on the ipod before it can be used with Itunes. I forgot the passcode so how can I enter/ restore/reset it?
As the linked articl says, place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I am trying to restore my son's iPod Touch 4th generation. I went about 20 minutes into the recovery process and got the error message, iTunes could not connect to iPod because it is locked with a passcode you must enter your passcode on iPod before it can be used with iTunes. The whole problem started with my son putting in a password that he has now forgotten. How do I get passed this?
its the 1st time ive heared of this
can u link it to an computer to add music?
if so you should be able to restore it
connect to itunes under the devices tab click on the ipod now click summary on the top
on the page you should see and check for update's or update tab
below that there should be an restore tab just click on the restore tab
NOTE RESTOREING WILL DELETE EVERYTHING YOU ADDED TO THE IPOD AND IT WILL BE BACK TO FACTORY SETTINGS -
my ipad has a passcode but i forgot it and i tried many times and it says "Ipad is disabled connect to itunes" so i did that and it pops up and says "you must enter your passcode to access this itunes account"
THave you looked at this link http://support.apple.com/kb/HT1212
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I have a 3rd generation i-pod touch ......cant get the slider to slide to put the passcode in .....the message says (i-tunes cant connect to the i-pod because it locked with a passcode ,you must enter your passcode on it before it can be used.)...... I cant slide the slider to put the passcode in what to do?
iOS: Unable to update or restore
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