HT1414 Im trying to restore my Iphone 4S using Itunes but get "unknown error -1 " Does anyone have a solution?
Im trying to restore my Iphone 4S using Itunes but get "unknown error -1 " Does anyone have a solution?
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
Similar Messages
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HT201442 Trying to restore my iphone 4 and I keep getting unknown error 21 and then it stops?
Trying to restore my iphone 4 and I keep getting unknown error 21 and then the restore stops.
Hello sdavies26,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#10
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Have a nice day,
Mario -
I recently tried to update my iphone software via itunes but got an error and my iphone has gone to recovery mode and now it doesn't connects to my itunes. i tried everything but can't connect and apple mobile device(recovery mode) driver is not installed. Where can i get apple mobile device(recovery mode) driver software? please help
http://support.apple.com/kb/TS3694#error1
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I've tried to restore my back up and it didn't work. Does anyone have any ideas as to how I can actually restore everything I have lost. What's the point in only being able to use one iTunes media player to put music on your device? I mean seriously?! Surely I can get my data back?
As always, iphone will sync with one comptuer at a time. Syncing to another will erase the current content.
The backup that itunes performs does not include any itunes content. You should keep everything on your computer and should always maintain a backup copy of your computer.
You should copy everything from your old computer, or your backup copy of your old computer, to your new one.
You can redownload some itunes purchases in some countries:
Downloading past purchases from the iTunes ... - Support - Apple -
im trying to restore my iphone but i keep getting the error 3014 and im at a loss at what to do
1. Connect your iPhone to the computer and start iTunes.
2. Turn off your iPhone by holding down the Sleep button and slide to power off.
3. Press and hold down the Sleep button and Home button simultaneously.
4. After 10 seconds release the Sleep button but continue to hold the Home button down.
5. iTunes will pop up a window that says it has "detected an iPhone in recovery mode."
Your device is now in DFU mode and can be restored using iTunes. The iPhone screen will remain black until iTunes restores the iPhone. -
My iphone doesn't appear in my itunes when i try to sync,does anyone have a solution?
This has never happened before, the last time i synced my phone to itunes was a month ago and it worked fine.Can anyone please help?
Did you already make sure that Apple Mobile Device Service is installed and active on your computer?
http://support.apple.com/kb/TS1567
More troubleshooting about your device not recognized in Windows can be found here: http://support.apple.com/kb/TS1495 -
Hi I am trying to restore my iphone from the itunes back and it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?
Marrtin S wrote:
Hi I am trying to restore my iphone from the itunes back and it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?
You can't get it reset; if you could there would be no point in having it. If you have an encrypted backup there are two ways this could have happened:
You checked "Encrypt Backup" in iTunes at some time in the past, either intentionally or by accident
You have a corporate MS Exchange account and your Exchange administrator installed a security profile on your phone that requires the phone'a contents to be encrypted. This, in turn, requires the backup to be encrypted for obvious reasons.
In either case you were prompted for a password the first time you backed up after whichever of these happened. So think about what you might have entered for a password at that time. Fortunately you get an unlimited number of tries. Other threads on this subject have shown that it is always a password known to the user, so it wasn't something made up by iTunes. Also, everyone who has figured it out has found it to be a different password type, so try your Apple ID password, your computer's login password, your WiFi password, your corporate domain password, etc. And try passwords that may have been changed since your first backup. As a last resort there is a professional password cracker available, but it isn't cheap - it's targeted at the law enforcement market - from Elcomsoft. There are also some scam password crackers available that don't actually work and possibly steal your information. It's likely that a developer of one or more of these will post a response with a link (possibly hidden) to their "product". So before clicking any links you might want to install the Web of Trust plugin that keeps track of scam sites and warns you. http://www.mywot.com. -
I tried to restore my iPhone 4s through iTunes and received error message that Restore could not be completed due to error 2003. Phone now not recognized in iTunes, with repeated prompts to restore phone. Now phone w/screen with iTunes symbol and USB cord can't use. It appears the phone has been restored, but I cannot activate it.
I disabled my anti-software, iTunes and computer software (microsoft vista) are both up to date, I restarted the computer several times. My usb ports are working properly. I followed the troubleshooting suggestions from apple.yes did you buy it of somebody or a well known company such as apple or carphone warehouse?
and i mean the phone would have been activated in the first place with the sim card you get given when you first get the phone.
trying to activate the phone with another sim card that you did not get when you brought the phone may result in you not being able to activate it
no worries -
Hi all, im trying to restore my iphone 4S, however i keep getting error 1611 i have tried uninstalling itunes and everything else related, i have tried kicking the iphone out of recovery mode but then it gets stuck on the apple logo for a few seconds then changes to the low battery symbol then goes back to the apple logo and this continues untill i put it back into recovery or dfu mode, i have tried everything can anyone help me ?? thank you!
Jai141 wrote:
... and im not sure as i brought the phone of someone else.. i will have to ask them
Good Luck.
Jai141 wrote:
Thanks
You're Welcome. -
I tried to restore my iPhone to factory settings but it will not load anymore, it stopped at about 60% and in itunes it says "veryifing iphone settings" but will not load anymore, what do i do?
Put the iPhone in DFU mode*. Connect in iTunes and restore.
*Use Google. -
I am currently using a Iphone 4.I have been trying for countless times to restore my phone but error 16 keeps on popping up.This happened after i updated to the latest IOS.Does anyone have any solutions other than jail-breaking.I have never jailbreaked.I am deperate to restore my phone...Please help!!!!
Most likely a hardware failure, & if so, you won't be able to restore/activte your phone. If you've tried at least two times, & are still getting this error, make an appointment at any Apple store, or call AppleCare.
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I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone? I don't really need a paper weight.
No not jailbroken. After the update which took about 45 minutes. The phone went black. Dead. Wouldn't restart. Using the new itunes I tried to restore it. It went through the motions; the white Apple and progress bar appeared on the iphone screen. Then I got a message "Itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with itunes." Then the phone went completly dead again. I Repeated the process and got the same results. Is there another way to restore the phone if it's dead, besides itunes?
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i tried to resore my iphone 3GS with itunes but it is showing an error 29 , can anyone help me to sort out this problem
Try to restore get a error 29 - iPhone 3GS - iFixit
See if this helps. -
my iphone is on recovery mode and i can´t turn on it, when i try to recover it from itunes i get: unknown error (36), i´ve tried to do lot of things but i can´t solve my problem. please help!!
Hi, i had the same problem. Try to find the file "apple" or "itunes" don't know it anymore exactly. Ahm well you need to delet any information or just plug in your iphone into an other computer. important is that your iphone never has been pluged in this computer before. This was what i did, and it worked!
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Tried to restore but get "unknown error occurred (3194)". Please can anyone advise?
Thank-you,
RosemaryHave you got the latest version of iTunes on your computer ? There is some troubleshooting for that error code on this page which you could try.
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