HT1414 iPad 2: Virus? Broken Screen? How do I fix this?
My iPad 2, whose 1 year warranty is expired, was working fine (great, actually) up until a week ago. Suddenly, upon turning it on it only showed/shows black, white, & gray stripes, smoothly flowing until halfway across the screen then replacing themselves. The first time we plugged it into our main computer it was ready to restore, but we contemplated the desicion of erasing all the data, finally deciding it was our only option, but when we plugged it in again, it won't restore on iTunes because, obviously, I can't type my passcode in. What should I do? Any suggestions are greatly appreciated!
That is definitely not a virus. It looks to me like a hardware issue. I'd make an appointment at the Genius Bar at your nearest Apple Store and take it in for them to look at. If you don't have an Apple Store near you, contact Apple Support.
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