HT1414 iPad screen black glow only. Attempted restore but did not resolve the issue. Holding down button will sometimes flicker the screen but it will return to a black glow.

Any suggestion on fixing this issue?

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

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What to do now when my iPad won't turn on after I turn it off. It shows only the apple logo. I am sure it has above 70% charge as when I sync my iPad it shows necessary detail in iTunes. I have tried, HOME & POWER button, but did not work.

What to do now when my iPad won't turn on after I turn it off. It shows only the apple logo. I am sure it has above 70% charge as when I sync my iPad it shows necessary detail in iTunes. I have tried, HOME & POWER button, but did not work.

First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If Unable to Restore, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

TS3579 I found this useful because I did not know about the effect of typing in data and that you could only drag to rearrange the data. I had typed in data before and this had caused problems but restoring defaults did not cause correct dates to show up

I found this (TS3579: If the wrong date or time is displayed in some apps on your Mac Learn about If the wrong date or time is displayed in some apps on your Mac) useful because I did not know about the effect of typing in data and that you could only drag to rearrange the data. I had typed in data before and this had caused problems but restoring defaults did not cause correct dates to show up in Finder.

It sounds like there are a couple things going on here. First check if you have a successful install of SQL Server, then we'll figure out the connection issues.
Can you launch SQL Server Configuration Manager and check for SQL Server (MSSQLSERVER) if default instance or SQL Server (other name) if you've configured your instance as a named instance. Once you find this, make sure the service is started.
If not started, try to start it and see if it throws an error. If you get an error, post the error message your hitting. If the service starts, you can then launch SSMS and try to connect. If you have a default instance, you can use the machine
name in the connection dialog. Ex: "COWBOYS" where Cowboys is the machine name. However, if you named the SQL Server instance during install, you'll need to connect using the machine\instance format. Ex: COWBOYS\Romo (where Romo
is the instance name you set during install).
You can also look at the summary.txt file in the SQL Server setup error logs to see what happened on the most recent install. Past install history is archived in the log folder if you need to dig those up to help troubleshoot, but the most
recent one may help get to the bottom of it if there is an issue with setup detecting a prior instance that needs to be repaired.
Thanks,
Sam Lester (MSFT)
http://blogs.msdn.com/b/samlester
This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click
"Mark as Answer" and
"Vote as Helpful" on posts that help you. This can be beneficial to other community members reading the thread.

What can i do to get my phone working. It went to a black screen when I was playing a game. I pressed the power and home button then it showed the apple logo and went back to a black screen. Doesn't came on, show a charging sign, read on iTunes.

What can i do to get my phone working. It went to a black screen when I was playing a game. I pressed the power and home button then it showed the apple logo and went back to a black screen. Doesn't came on, show a charging sign, read on iTunes.

Press and hold the home and power buttons for 15-20 seconds until the white Apple logo appears.

TS4062 I lost all of my contacts and notes when attempting to move over music. When I try to restore the backup the day I want to restore to is not present. I do see a copy on my I cloud but I can't seem to retrieve it. What can I do?

I lost all of my contacts and notes when attempting to move over music. When I try to restore the backup the day I want to restore to is not present. I do see a copy on my I cloud but I can't seem to retrieve it. What can I do?

Hi bluegrandpanash,
Thanks for visiting Apple Support Communities.
If you backed up your iPhone to iCloud before updating the software, first try the steps under "Restore from an iCloud backup" in this article to recover your data:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Best Regards,
Jeremy

Just got my new iPad Air and noticed that the screen calibration is off. For example if I select the circle to place something there I have to select outside of the circle to make it happen. I did not have this issue on my previous iPad.

Just got my new iPad Air and noticed that the screen calibration is off. For example if I select the circle to place something there I have to select outside of the circle to make it happen. I did not have this issue on my previous iPad.

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If no fix, Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

HT204150 Following problem: I have around 600 contacts on my iphone and Ipad and would like to sync with contact list on my mac book air but its not working and whatever I do I get stuck on the 44 contacts I have on my mac contact-list. Please Help!!!!

ollowing problem: I have around 600 contacts on my iphone and Ipad and would like to sync with contact list on my mac book air but its not working and whatever I do I get stuck on the 44 contacts I have on my mac contact-list. Please Help!!!! thanks

First, be sure that the contacts on the devices are in the "icloud" section and not the "On my iPhone" (or iPad) section of the contact listings/groups.
Missing contacts:
Here's a test to perform - using a computer's browser, log into icloud.com and go to the Contacts page. If most of them are gone, then they are gone.
If they show up, then the problem is that your device is not connecting to the Contacts database on icloud.
On the device, go to Settings>icloud. Be sure icloud is on and using the right ID. If not, scroll to the bottom of the page and tap Delete Account - this just disconnects the device from that account, no data is lost. Then log back in using the correct ID. ALSO - be sure the Contacts are turned on (on the same screen).
Note: Contacts are not part of an iCloud backup, since they are part of contacts database on iCloud's servers. So performing a restore will not help.
Contacts are gone from icloud.com.
Then they have been deleted. There are many reasons for this. One possibility is that someone else is using the same iCloud account (family member, etc.) and they deleted contacts, thinking they did want them on THEIR device. How to get them back? Unfortunately, an iCloud backup does not include any of the sync databases, like contacts, notes, calendars, reminders, etc. because the data is already stored in these databases. Your only hope for restoring the data is if you had that data on a computer (like a mac's Contacts, Calendars, etc.) and that data was backed up using whatever backup software you typically use (e.g. Time Machine on a mac). Just restore the data files back to the computer. Other than that, I'm afraid the data is gone.

I purchased a 64gb iPad mini but it did not have pages, numbers or keynote loaded to it. The website said it should be loaded

I purchased a 64gb iPad mini but it did not have pages, numbers or keynote loaded to it. The website said it should be loaded, how do I get it back. The App Store does not show it for free.

Was the iPad already on iOS 8, or did you have to update the iPad to it ? Just noticed that they should have been pre-installed on devices with iOS 8 already on them which are 32 gig or larger (prior to iOS 8 they were only available as free downloads, they weren't pre-installed on devices) - so if your iPad had already had iOS 8 on it then they should have been on it : Free Apple apps for your iPhone, iPad, and iPod touch with iOS 8. I can't see anything that says that it's specific to particular countries.
If you go to the bottom of the Featured tab in the App Store app and tap on 'iPad App Collections' and then on the next screen tap 'Apps Made By Apple' they show with a price there as well ?
If they do then I'm not sure what else to suggest apart from potentially contacting iTunes Support and see if they can see why they aren't showing as free : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

TS1398 I am unable to connect wifi on my phone 4s since last 2 weeks... I am living in shanghai and did not have this issue since 2 weeks... iPad works fine... Please suggest some measures... Tried the on off reset settings etc.

I am unable to connect wifi on my phone 4s since last 2 weeks... I am living in shanghai and did not have this issue since 2 weeks... iPad works fine... Please suggest some measures... Tried the on off reset settings etc. but no luck ...
In fact after updating the software to the latest version I am having more of this... Sometimes the wifi button freezes an I can't even slide it to on / off...
Thanks

Noooo! Actually I too had d same prob wit my iPhone 4S. When I connect to my wifi network it won't get connected or it wil be grey scaled! I took it to d istore and since I had warranty they replaced my IPhone. It iPad charger has high volt than ur iPhone charger so when u connect wit it, there is a chance where large amount of current passes thru ur iPhone. So for sure it wil damage ur motherboard and its parts! Many said that iOS 6 or 6.0.1 or 6.1 was d reason for tis wifi prob! But apple never made its mistake wit it's software. If and only if u hav hardware prob u wil hav these sort of wifi prob Bluetooth prob! So best way s to replace ur iPhone!

I have just recently installed ios6 to my iPad 3 an iPhone 4 my iPhone works fine but my iPad is not working at all I can not get a response from it, it seemed to download an then install but did not reset and turn on and will not turn on HELP!! Withdrawa

I have just recently installed ios6 to my iPad 3 an iPhone 4 my iPhone works fine but my iPad is not working at all I can not get a response from it, it seemed to download an then install but did not reset and turn on and will not turn on HELP!! Withdrawal or what!! Lol

Hi there,
Firstly, try a hard reset. Hold the sleep/wake and home buttons together until the Apple logo appears.
If this doesn't work, try restoring your device. Put it in recovery mode if iTunes doesn't recognise it, and restore it from there. I have linked to instructions below.
Recovery Mode and Restore - Apple
Let me know if this helps,
Nathan

I recently have ipad but before i sell it i made a back up of it and by an iphone when i put all the date on my iphone some files and software did not install is there anything i can do to recover the lost data? please help

i recently have ipad but before i sell it i made a back up of it and by an iphone when i put all the date on my iphone some files and software did not install is there anything i can do to recover the lost data? please help

I don't think you're on iOS 5, I think you're using iOS 6. That's the latest version.
Unless you've used iCloud to back up your documents, you won't be able to restore them. And for future reference, you don't have to uninstall Pages to update your iPad anymore. Sorry about this.

HT204370 I paused the movie download but did not turn off my IPad. When I returned to restart, it has said "waiting" for over an hour.

I paused the movie download but did not turn off my IPad. When I returned to complete the download, the "waiting" message has been on the screen for over an hour. How can I complete the download?

I recommend purchasing lion on a USB drive at Apple Store. This will avoid all of the downloading hassles.
Also, be sure you clone your hard drive first. A lot of people want to go back to Snow Leopard and if you choose to do this cloning will make the process very easy.

I downloaded version 4.0.1 and it crashed my system- my Norton no longer works and Firefox browser won't open. I did system restore which did not fix it. I tried downloading 4.0.1 again, it freezes when it tries to open "Checking add-on compatibility".

I downloaded version 4.0.1 and it crashed my system, my Norton no longer works and the Mozilla Firefox browser won't open. I did a system restore, which did not fix it. I tried downloading 4.0.1 again, it freezes when it tries to open "Checking add-on compatibility". What the heck is going on??

When I downloaded new stupid version causing crash my system My Norton gone
after 4 h struggling finally I got it back but only protection I lost my identity safe data witch is very important for me my password can not be verify and I can not fix it I'm so mad I want old version back

TS4062 I replaced my iPad with a new one. I backed up to iCloud but did not do a physical iTune Sync. Now I am having trouble recovering some Notes and Photos. I have been reinstalling Apps from the App Store. How do I recover my Notes?

I replaced my iPad with a new one. I backed up to iCloud but did not do a physical iTune Sync. Now I am having trouble recovering some Notes and Photos. I have been reinstalling Apps from the App Store. How do I recover my Notes?

Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone

HT4085 I has a problem and I am not able to solve that when I use sound effect it is showed only headphone even I did not installing the headphone I has a problem and I am not able to solve that I am. Not able to hear the sound without headphone please he

I has a problem and I am not able to solve that when I use sound effect it is showed only headphone even I did not installing the headphone I has a problem and I am not able to solve that I am. Not able to hear the sound without headphone please help guys

Sounds to me like a hardware issue or maybe something is stuck in the headphone jack. When you plug in headphones, the jack in the iPad is switched to play only through the headphones and not the iPad's speakers. Sounds like either the jack is faulty or there is something stuck in the headphone jack. Get a flashlight & look inside the jack for anything that looks like it doesn't belong in there.
Regardless, I'd take it in to an Apple Store if you have one nearby to have it checked.
EDIT: "Ocean20" had an excellent suggestion above. While doing that, you may also want to rotate/twist the plug in the jack back & forth a few times as well. Dirty contacts can often times be cleared by doing this.

HT1414 iPad screen black glow only. Attempted restore but did not resolve the issue. Holding down button will sometimes flicker the screen but it will return to a black glow.

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