HT1414 iPhone 4S and Sony MEX-BT3100U will not pair, I have updated iPhone software to iOS 7.0.4 to no avail.

So I bought this Sony headunit at the weekend, it pairs with my iPhone 5 via bluetooth without problem. My iPhone 4S will not find it despite following all the steps from Sony and Apple.
Sony state that it is compatible and that I need to take up the issue with Apple.
http://www.sony.co.uk/support/en/product/MEX-BT3100U/compatibility
Anyone resolved this problem?

Hi amit786898,
If you haven't already done so, you may want to restart or reset the iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Restarting your iOS device
1. Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
2. After the device has turned off, press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your device
If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
If the above does not resolve your issue, the next best step will be to restore your iPhone using a computer with iTunes. Please be sure to backup your iPhone first.
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
http://support.apple.com/kb/HT5262
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thanks,
Matt M.

Similar Messages

  • My iphone 5 and 2 ipod touches will not show up on my itunes

    My iphone 5 and 2 ipod touches will not show up on my itunes when i connect them to my laptop.  I have tried different cables, restarted the mobile thing, uninstalled and reinstalled itunes, it is only on my laptop that has Windows 8. My dekstop with Windows 7 is fine will recognize them.  This has been going on for over a week.. What is going on?

    Hello Jennifer,
    The following article provides some useful troubleshooting that can help get your iPhone and iPods to reappear in iTunes.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

  • I changed my Apple ID email address yesterday and now my IPhone 4 and my Ipod 5 will not allow me to upload any apps as they both still show my old email address.  How do I change the email address on the devices???

    I changed my Apple ID email address yesterday and now my IPhone 4 and my IPod 5 will not allow me to upload any apps.  When it asks for my Apple Password it still shows my old email address.  How do I change the IPhone and IPod to recognize the new email address????

    Hello there, emsariel.
    The following Knowledge Base article offers up some great information in regards to the issue you are describing:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I upgraded my iphone 4 ios and now my phone will not restore -, i upgraded my iphone 4 ios and now my phone will not restore -

    i upgraded my iphone 4 ios and now my phone will not restore -

    I have run into the same problem. 
    1.  I was sharing the same itunes account with my wife for both of our iPhones 4s.  She upgraded her phone to IOS7 two weeks before I did.  After I did we ran into problems with messaging.  Because we shared itunes account, both iphones were linked.  When I sent text messages to someone, she got a copy. When they replied, she got a copy.  I tried several ways to remove her phone from my profile, but would not work with new IOS7.  I had to create a seperate itunes account for my phone in oirder to do so, as recommended on several help forums.
    2.  I backed up my phone onto itunes before setting up seperate itunes account.  It showed that all the photos, contacts, notes, apps, etc. were synced and backed up.
    3. I logged off itunes (former shared account- now wife's account), logged into new itunes account, and proceeded to restore my phone, while logged into my new itunes account, thinking this would delete my wife's phone from the profile as shared devices.
    4.  Phone would not restore by automatically syncing with itunes, by selecting back up recovery file to recover, or even by deleting everything and starting fresh as if it were a new phone, then trying to restore the data file as if it were recovering the backup info onto the new phone.
    5.  I get the same **** initialization loop sequence on the iphone every time, even after itunes goes through the recovery process, syncing all data, etc., multiple times.  The iPhone loops through the grey screen "Welcome" in different languages, then asks which wireless server I want to connect to, enter passcode, then asks if I want to set up phone as a new device, backup from iCloud, or from iTunes backup.  It does not matter which I select.  It prompts me to connect to iTunes again.  The point is, I have already been through these procedures and the iPhone cannot get past this point and enter run mode, showing me a screen with all my recovered settings. 
    For time being, just to have a functional phone, I have had to delete everything off the phone and set it up as a new device, back to factory settings. Then the phone will get past this and enter into run mode showing screen and apps with factory settings, no contacts, no email ( have to set up again), no voice mail ( have to reset).
    Any ideas on how to over ride this reset mode in the iPhone, when all I want to do is download and recover settings from a backup in iTunes to the device?

  • Ever since I have updated my software to iOS 7, I cannot download anything from the AppStore app and I have tried resetting my password and updating ITunes, but nothing works! Please help!

    Ever since I have updated my software to iOS 7, I cannot download anything from the AppStore app and I have tried resetting my password and updating ITunes, but nothing works! Also when I try to sink my mini with my iTunes account it says you cannot sync because the sync session failed to start.

    It sounds like to me you're trying to sync using the computer.
    Try these things and see if it helps before you try your next syncing session. If none of the things below work then you might consider trying to sync using iCloud only.
    Try a Restart. 
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
     Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple. 
    Here is a link to their contacts with most of the information below. 
    http://www.apple.com/contact/

  • HT6147 i need help, i did the update on my iphone 5s and now the phone will not power on?

    hey, i need some help with my iphone 5s, i did the update ios 7.0.6 and now my phone will not power on?? can someone please help me!

    Hello ABrosz
    If you are not able to get your iPhone to power on, try to reset it by holding the Sleep/wake button and Home button at the same time for about 10 seconds and see if it turns on. Check out the articles below to troubleshoot your iPhone further.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Regards,
    -Norm G.

  • HT6208 hi i have an iphone 4s and my wifi setting will not turn on, can u help me pleas

    hi i have an iphone 4s and my wifi setting is not turning on, please could u help

    Hi jackharper1066,
    If you are having issues with a WiFi setting on your iPhone that isn't responding or is greyed out, you may find the troubleshooting steps outlined in the following article helpful:
    iOS: Wi-Fi settings grayed out or dim
    http://support.apple.com/kb/ts1559
    Regards,
    - Brenden

  • My iphone 4s and my ipad both will not stay connected to wifi since the latest update ios.6

    my iphone will not stay connected to wifi since the ios 6.0 update

    Hello DickChris,
    The following article provides some useful troubleshooting steps and information that can help establish and stabilize Wi-Fi connections on your iPad.
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Cheers,
    Allen

  • Trying to update iphone 3GS. I use it only for apps and music. It will not allow me to update through itunes? What do I do?

    I have a iphone I do not use as a phone anymore. I use the apps and the music on it though. I downloaded itunes and I am trying to update the phone so I can purchase music and apps for it. When I plug it to the computer it starts syncing and runs a good 20 minutes and then I get an error saying it cannot update and it takes me to a update repair page that does nothing to help. Can someone help me on what to do? I have my own itunes account, I have wi-fi, I have all the songs on my phone I purchased but I cant get it to sync with itunes at all. I can do nothing. Is this usual? Can I do something so I can still use the phone as a Ipod putting new stuff on it or am I stuck with all the old stuff and I can never add anything on it? HELP

    To be exact the error says the iphone could not be restored, an unknown error occured (-1). What is that?

  • HT201210 i downloaded ios6 on my iPhone 4s and the passbook app will not open. what can i do?

    I downloaded IOS 6 on my iphone and the passbook app does not open. Any help?

    hold down the power and home button together for 15 seconds then turn it back on and try again

  • Just updated my iPhone 4S to ISO6 and now the phone will not pair with my car(Lexus ) is this an issue with the car firmware or iOS 6?

    Just updated my 4s to iSo 6 and now the phone does to pair with my Lexus anyone have/solve this issue? Is it a firmware problem with the car?

    Was it pairing before the iOS update?
    If so, delete the pairings in the device and the car, then try again.
    If it was not, the issue is most likely the car.

  • IPhone 3G will not sync after recent update to software

    I began a sync for my phone and new software was available and I allowed the update. Now my iPhone 3GS will not sync. continues to give an Unknown Error -39. What do I do?

    Thank you for the response, I have not tried a restore, won't that wipe out everything on the phone? Leaving on vacation and don't have time to start over, I'll have to try this after I get back if the next response does not solve the problem.

  • HT201210 could not back up iphone to this computer.  I have bought a new phone iphone 4 and it says the same thing. though I have another iphone 3 that backs up perfectly to this computer every time. why?

    I had 2 iPhone 3G's, one of them screwed up and wouldn't recieve service. Up until then when I backed them up to my computer all was good, then one of them would update and all but a screen would pop up and tell me it couldn't back up to my computer.  Recently I replaced the bad tele with an iPhone 4 and it does the same thing while the other iPhone 3G still backs up fine.......What up!!!  Help please.   Don't wanna lose my info..

    I banged my head on the wall with the same problem for two days.  Tried everything mentioned, and this worked, finally.  The problem is that the backup files are not where you think they are.
    You need to delete the MobilSync backup folder.  I have a Mac.  Went to /Library/Application Support/MobileSync/Backup and deleted the Backup folder. 
    Fixed the problem.  Give it a try and good luck!

  • This is the third time I have entered this question and answered with my PW, etc. I have updated my IPad with IOS 7, and updated Adobe Reader with ver. 11.3.1. I cannot get any files or folders to come up when I click on Adobe, even though my Usage indica

    I Have updated IPad to IOS 7.1.1, and also updated Adobe Reader to ver. 11.3.1. When I click on the Adobe icon, I get no files or folders to come up, just a blank screen. I know from my usage indicator on the IPad that I have 36 GB of PDF files resident, which I expected, but how do I access them. I had updated from IOS 5 because Adobe was crashing so often that it made it difficult to work.

    If restarting the app or your iPad/iPhone does not work, we are not aware of any other ways to fix this particular problem.  Uninstalling & reinstalling Adobe Reader may be the only option left.  It will clean up the "inconsistent" application data.  But it is not even guaranteed to fix the problem.
    If you uninstall Adobe Reader (or any other iOS apps), iOS will erase all of the application data including settings/preferences and PDF documents stored locally on your iPad/iPhone.
    We'd highly recommend backing up your PDF documents regularly (not just this time) so that you do not lose them when something goes wrong.
    How to backup and restore PDF documents on your iPad/iPhone using iTunes
    Backup your PDF documents.
    Uninstall Adobe Reader.
    Download and reinstall Adobe Reader from the App Store.
    Alternatively, you can store your PDF documents in cloud storage (e.g. Acrobat.com, Dropbox, Google Drive), which will eliminate the need to backup local files.
    Please let us know if you need further assistance.

  • I have purchased a MacBook Pro with Retina display, but it will not arrive within 30 days of my purchase. Does this mean I will not be able to update the software to Mountain Lion?

    As already stated, I have recently purchased a MacBook Pro with Retina display. It will arrive in 4-5 weeks so I don't assume it will arrive in less than 30 days. I would like to know wheather I will still be entitled to a free softwere update to the Mountain Lion. The laptop will ofcourse be completely new and recently purchased, so it would be very disappointing if I am not entitled to this update. Please let me know if you know anything about this or have any assuptions. Thank you

    You can call apple if you need reassurance, but they will not turn you down on the free upgrade just because you have not received your computer by day 30.

Maybe you are looking for