HT1414 iphone 5 not restoring

I went to update my apple software, plugged into itunes ,which is up to date, and the phone has now said it needs to restore first.
Problem is it won't.  unknown error 3014.
How do I resolve this?

Error 3014
This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below inUnable to contact the iOS software update server gs.apple.com.

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