HT1414 iPhone 5 restore problem

Once i click restore, my phone runs through a bunch of stuff (like it's being restored) then gives me an unknown error, and fails. Any ideas?

Try to Restore iPhone on a different computer, to see if you can get it working. If still a problem, make Genius reservation or set up service and take or send to Apple for resolution under Warranty.

Similar Messages

  • HT1414 iphone 4 restore problem

    i have an iphone4 it's my daughters old phone and has been unlocked, also new sim has been activated, i'm now told i have to use itunes as final step to activate the phone i've tried restore ios device to factory settings but when i try to follow the onscreen instructions it keeps dissapearing and i'm getting nowhere i down loaded latest itunes before attempting this, what am i doing wrong, i'm sure it is something simple but as i'm a bit of a technophobe i'm finding this frustrating, can someone please put me right, many thanks
    a.b.

    Here is a link about how to restore your iphone 4.
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766

  • Badly need your help: How to fix my iphone 3gs restoration problem

    it's been for a month now that i could not use my iphone 3gs.  i encountered some problem which i have difficulty to fix or resolve the problem: Currently my iphone 3gs is in recovery mode (which it seems got stucked). When I plug my iphone to restore it via itunes the message appeared as follows: The iPhone"iPhone" could not be restored. An unknown error occurred (1).  I already tried to search the web but could not find any suggestion how to fix it.  If there's anymore that encountered the same problem, I highly appreciate if you could assist me step by step.  By the way, i bought my iphone 3gs "open or unlocked", so I don't jailbrake.  thanks.

    You could try to use another USB port, check your security software settings or see if you can restore on another computer.
    iTunes for Windows: Troubleshooting security software issues

  • IPhone 1G Restore Problem

    I am having a problem restoring my iPhone in iTunes where it does not seem to come out of recovery mode. It appears to load all the new iPhone software and firmware just fine and iTunes says that it will appear in iTunes. But it always comes back and says that it is still in recovery mode and that I need to do a restore - again. I have updated iTunes, tried multiple USB ports, and multiple computers but nothing has worked. Anyone experience similar issues?

    Pls try the steps as following:
    1. Connect the iPhone with iTunes.
    2. Hold the Menu button and Power button at same time for 12 seconds.
    3. Release the Power button and keep hold the menu button for 8 seconds.
    4. When iTunes mount the iPhone, Click "Restore"
    5. After finished restore, Check if the problem has been resolved..
    6. Suggestion that you using Mac OS to do restore.
    Any question, Pls reply on here.

  • HT1414 iphone was restoring and now it is frozen on connect to ipod . how do i reset

    iphone is frozen at connect to itunes screen. please help

    Hi feasenora,
    I understand that your iPhone stopped responding during a restoration process. The following resources may provide a solution:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Apple - Support - iPhone - Restore Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/restore/
    Thanks,
    Matt M.

  • Iphone 4s restore problems

    Hello
    whilst i am restoring my iphone, half way through i get a error message, unknown error 29 which does not allow restore to complete. At the moment when i switch my phone on it comes up with the usb and itune sign please help

    My problem is that after getting the update for ios 7.0.2 this happened to my phone and now I can´t even restore it, i´m fuming when a recommended update makes all my data in my phone to disappear! Is there some way to get my data back?

  • IPhone 3G Restore problem

    Hi all,
    I am having trouble with my iPhone, basically a week ago it locked itself gave a garbled message and then required a restore. I have tried and it either got 'stuck' at the very end of the progress bar on the phone display, or tonight I got a 'cannot be restored' message with error code 1002.
    Can anyone help me with this? I am loathed to buy a new phone, or pay for it to be repaired, especially as it is only two months out of warranty and I am still paying o2 £45.00 per month minimum.......

    While I cannot help with the phone problem, but I'm sure someone can and will, did you know that after nine months on contract you can ask O2 to downgrade your tariff by one band? I went from £45 to £35, no penalties and no problems.

  • MAJOR BRAKE DOWN IPHONE 4 RESTORE PROBLEM!!!  HELP!!!!

    Hi I have tried this so many times and I just get stuck with the blank screen and the white circle I have done it for over six hours and nothing has happened…I can’t not take it back to the shop as I recently jail broke it, hence to why I want to restore factory settings… I just seem to be going round in circles and nothing is happening… I have the iPhone 4and it’s version is the latest one… Please can anyone help me to either a different way of restoring it which I may put out there a successful and easy and quick way!! Or how to remove the jail braking thing off it!! Please help!
    Message was edited by: Mykel99

    You need to restore it though iTunes on your computer. Try using DFU mode.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • HT1414 iphone wont restore due to recycle bin being full

    I keep getting an error message saying "The Iphone could not be restored. The disk you are attempting to use is full. Removing files & emptying the recyle bin will free up additional space."
    I.ve emptied the recycle bin on my computor but its still giving the message is there a recycle bin on the itunes or iphone that i need to empty as i cant find one?

    You need to free up more space on your hard drive. There is no recycle bin in iTunes. iTunes makes a time/date stamped backup whenever you restore. This backup can be 6GB"s or more in size & is kept separate from your normal iPhone backup. Normally iTunes only keeps one backup per iOS device & this backup is overwritten each time you sync. The exception is backups created from restore points. These are time/date stamped & not overwritten.

  • Forgot iphone password: restoring problems.

    okay. I forgot my iphone password so Im planning to restore it.
    but before that, i have to make sure that ALL my files will be save when I click the Restore button on iTunes.
    so i already checked the encrypt local backup and yes, I can remember the password.
    then later, it's start backing up.
    is that mean i saved all my data and ready to restore it ?
    my iphone is the first gen. O______O
    oh yeah, i didn't jail break my iphone

    ... then later, it's start backing up.
    is that mean i saved all my data and ready to restore it ?
    Hi Naero-Suiz,
    I am not completely certain I understand your question, but it is of little consequence. If you forgot your password the only way to recover is to restore your iPhone from its backup. There is no other alternative.
    By restoring it, your iPhone will be restored to the exact same condition that existed when it was last synced with your computer.

  • HT1414 iphone cannot restore error 1015

    i cannot restore my iphone error 1015

    Error 1015 means you are trying to downgrade the iOS or your iPhone was jailbroken.  Neither is allowed.  If your iPhone was jailbroken the terms of this forum prohibit any further discussion.  Check the following link for more information about this error:
    http://support.apple.com/kb/TS3694

  • Iphone 5 restore problems phone seems to be frozen with connect to itunes logo.

    my iphone 5 is stuck with the connect to itunes logo and even when plugged in to laptop stll the same nothing seems to work. any ideas on how to fix this.

    See this
    If you can't update or restore your iOS device

  • Iphone 4s restore problem

    please help me i can't restore my iphone 4s since 3 days it's restoring and only a bar is visible with few way loaded oh god i'm so confused.can anyone tell me what should i do it's still in recovery mode can't help. now it is 12 hours but still restoring.

    to get ios 5.1, try to change your DNS to 8.8.8.8 or you can refer to this articlehttp://osxdaily.com/2012/03/09/cant-download-ios-5-1-try-these-fixes/. i hope this solve your problem

  • HT1414 IPhone 4S sound problems

    I cannot hear through my receiver on my IPhone 4S but I can hear through my speaker. Any ideas?

    you can make sure nothing is blocking it, then back up your stuff to itunes and restore the device as new and then test it out if it still doenst work then it is hardware

  • IPhone 4 Restore Problem

    Received the phone in the mail, then after a couple of tries with iTunes, it kept freezing up. So, I decide to click the restore button to factory settings and clear out the music/podcasts/etc. that was downloaded in the prior failed attempts. Well, less than half an hour of owning this machine, iTunes gives me an error stating: "iPhone" could not be restored. An unkown error occured (1611)
    The screen is blank, and now I have this cute paper weight on my desk. So disappointed I am. Anyone else experience this?

    Hello....
    Now if you are usen the operating system windows here is a simple trick
    my iphone 3gs and 4 wouldn't restore so I found out an easy way I know bit of as nerd.
    When you click the restore button on Itunes it says extracting then does nothing during this process Hit CNTRL + ALT + DEL and End itunes in the menu then reload Itunes and click restore should work keep trying it eventually works
    hope this helps I know how frustrating this is and also try swapping USB ports aswell

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