HT1414 iphone keeps asking do i trust this computer

everytime i connct my iphone 5 to my pc ( windows 8.1) th phone askes me do i trust this computer which is preventing me from connecting to itunes i have tried putting it in recovery mode and dfu mode but they dont work.
please help.

I experienced the same issue after my latest iTunes update - my iPhone 5 would charge but every hookup prompted the "do you trust this computer" question, and (more problematically) iTunes would not recognize my iPhone.  After doing alot of reading and trying several interim solutions, I cut to the chase.  On my Win7 PC I went to Control Panel / Programs and Features and sorted the program list by Publisher.  One by one I right-clicked on and then uninstalled everything published by Apple - everything.
Then I closed the Control Panel and went to My Computer / C: drive and searched for any folders, sub-folders, or files tagged to Apple.  There were none but if there had been I would have deleted them as well.  Then I restarted my PC and downloaded a fresh iTunes installer.  I ran it without plugging in my iPhone and when completed I started iTunes and when it finished loading I plugged in my iPhone.  I immediately got a Win7 popup as the computer searched for the appropriate device driver for the iPhone.  I let it run and after a few minutes it found and installed the driver.  I got the "trust" popup on my iPhone, said yes, and - voila - my iPhone appeared in iTunes.
I tested it by disconnecting the iPhone and shutting down iTunes, then plugged in the iPhone again.  No "trust" question, iTunes loaded automatically, and my iPhone was there and I was able to do a backup.
IMHO a bit of swatting flies with sledgehammers but it worked!

Similar Messages

  • HT5868 why does my iphone KEEP asking if I trust this computer? I thought it was a onetime thing per computer?

    Why does my iPhone KEEP asking if I trust this computer? I thought it was a onetime thing per computer? I plug my iPhone 4s into the computer and every time I tell it to trust this computer, but a hour later if I plug in again, I have to say trust again... bug? Setting issue? Help?

    http://helpios7.com/trust-this-computer-pop-up-fix/
    This helped me. Fix #1 is something Apple doesn't ever suggest to you.
    My specific problem was somehow my Apple Mobile Device USB Driver got turned off and moved and maybe even uninstalled, but after hours of struggling, this site helped tremendously.
    Furthermore, I could connect my iPhone to my computer but not into iTunes. It would only let me go to access pictures on my iPhone and that's all.
    Best of luck to anyone trying to figure out their problem.
    Justin

  • My Dell computer is not recognizing my photo album when I plug it in via USB. Keeps asking me to "Trust this Computer" over and over. How do I get this to stop?

    My Dell computer is not recognizing my photo album when I plug it in via USB. It keeps asking me to "Trust this Computer" over and over. How do I get this to stop?

    your phone is in recovery mode, which means your data is already lost.  hopefuly you've been keeping regular backups

  • IPhone keeps asking whether to "Trust" computer.  Can't transfer pics or vids to PC

    For the entire time my iPhone is connected to my Windows XP computer, the follwoing happens:
    1) iPhone prompts me "Trust This Computer?"
    2) I select "Trust"
    3) 10 seconds goes by
    4) Go back to step 1... repeat.
    Also, I can't copy pics and vids from my iPhone to PC anymore.  The Apple iPhone keeps disappearing and reappearing in my Windows Explorer, and I can't see the pic or video files in my iPhone through Windwos Explorerr , so I can't drag and drop.the files.

    This inability to copy the photos has to do with the trust request. For some reason your phone is not accepting your response. Try reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. Try importing the photos again. You can also look at this support document about the Trust prompt. http://support.apple.com/kb/HT5868

  • My iphone 4 will not open in itunes windows. when i try to connect my phone displays a message asking if i trust this computer.

    my iphone will noy open in windows. when itry to connect my phone displays the message. Trust this computer? your settings and data will be accessible from this computer when connected.

    Well, you downloaded a bootleg copy of iOS 7 beta and have installed it on your phone without being a developer. It has bricked your phone and you cannot get help here because doing what you did has voided your warranty. Have a nice day.

  • Cannot charge iphone after clicking "do not trust this computer" by accident.

    How can I get my computer to recognize the iphone again?
    I find it quite ridicolous that i get asked the question everytime i put my computer into the usb port, I was bound to misclick at one point or another.  So now I help getting my computer to recognize the phone again.

    OK so here is where we stand, IOS7 "trust computer" has stopped:- routers:- Zoom 4504, Edimax 3G, TP-Link TL-MR3420 and ASUS DSL-N12U a Car Iphone connection and a MACBOOK! all now can  no longer connect.
    I tried using a multipoint USB port, no joy.
    I can not see Apple doing anything about it as it is only the three of us here having problems....or so it seems.
    I would like to thank Novatech for letting me buy and return the last 2 routers on the "not working for IOS7 anymore list"
    "trust this computer" if you have any problems with it please post here.

  • HT5868 It keeps saying 'Do you trust this computer' I press Trust each time?! And it doesn't connect?!

    Please help: It says 'Do you trust this computer' I press 'Trust' each time?! It doesn't connect to my laptop. Why?? I have tryed resetting all settings but no. Restarting it but no.

    Hmm.. Maybe you should authorize your pc in itunes.
    Here is how to do that:
    Authorize Your Computer in iTunes
    1. Download the latest version of iTunes that's appropriate for your computer from theiTunes website. Try to avoid signing up for Apple's newsletter.
    2. Click the Store menu, and then select Authorize This Computer.
    3. A window will prompt you for your Apple ID and password. Fill in the appropriate information, and then click Authorize.
    4. After your submission, your computer will be authorized for playback, and a dialog box will indicate how many computers you have currently authorized to access your Apple account. If you have reached your limit, it's time to deauthorize another machine.

  • HT1296 I upgraded my 4s to 5s.  When I plug the phone into my mac, I get a message asking if I trust this computer.  No matter how many times I hit "Trust", I get an error message "You do not have permission".  What do I do?

    Help please

    Hello M_Sugerman,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: 'Trust This Computer' alert
    http://support.apple.com/kb/HT5868
    Try using a different cable to connect to the computer.
    Have a nice day,
    Mario

  • Every time I plug my iPhone 5S to the USB port in my car, it asks if I "Trust this Computer."  I tell it to trust the computer, but it keeps asking me the same question every time I plug it into the car, which is getting annoying.

    Is there anything that can be done to fix this?

    Hi joy145,
    If you are having issues syncing and would like to manually manage your content, you may find the following article helpful:
    Apple Support: Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/HT1535
    If you are still having issues or continually prompted to erase and sync, you may want to try restoring your iPhone to factory settings before moving your data over (either via syncing or manually):
    Apple Support: Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/ht1414
    (Note: Restoring iOS software deletes all your data and content from your device, including songs, videos, contacts, photos, and calendar info.)
    Regards,
    - Brenden

  • My itunes wont install it says error, and my old version wont work with my iphone, it pops up with a message asking if i trust this computer and when i click yes it comes up again and again

    Help!

    Hi HelpAimee!
    It sounds like you may need to uninstall your version of iTunes and then reinstall the newest version:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/ht1923
    There are certain components of iTunes that need to be uninstalled in order, so make sure you follow the uninstall steps in the above article. You can then visit the following link to get the latest version of iTunes and install it:
    Apple - iTunes - Download iTunes Now
    http://www.apple.com/itunes/download/
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • Foxfire just updated to 3.6.14. Now when I open Facebook, in the secured site, it keeps asking the name of this computer each and every single time. Facebook does not recognize the computer, as it did before.

    As above, whenever I reopen Facebook, I have to put in my log in information, and then I have to put in "home", as the name of my computer, and I have to do this each time I open up Facebook, after I just got the new Firefox update to 3.6.14.

    * Websites remembering you and automatically log you in is stored in a cookie.
    * Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
    * In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
    * Do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
    Clearing "Site Preferences" clears all cookies, images, pop-up windows, software installation, and password exceptions.
    * http://kb.mozillazine.org/Cookies

  • Iphone repeatedly asks "trust this computer?" when connected to pc

    Whenever I connect my iPhone 5 to my work PC in order to charge it, it repeatedly asks the question "Trust this computer?" to the point of extreme annoyance. I always hit "trust", and it just keeps on asking. Is there any way I can make this go away?
    Thanks.

    It appears that my problem was my lightning to usb cable. Using a different cable on my work PC, I'm not seeing this problem.

  • My ipad asks me repeatedly if I want to "trust this computer" whenever I plug it in to my desktop PC and I can't get it to just connect and be able to sync or access files.

    Whenever I plug my iPad into my desktop PC (windows 8.1), the "trust this computer?" popup keeps displaying on my iPad. I tap it but it just beeps and a few moments later it shows up again. Meanwhile, itunes keeps giving me error messages and giving me the message "Do you want to allow this computer to access information on this ipad?" I click continue but the ipad keeps giving me the trust this computer message every 3 seconds. I've never been able to sync this ipad with my computer yet because of this problem. Any suggestions?

    I finally was able to solve my problem. I'm not sure why it happened but after updating my iPad to the most recent iOS, it works just fine. I had iOS 8 before, but it was the first release, not the update. I have the latest iTunes on my computer so maybe they weren't compatible. Anyway, if anyone else is having this problem, make sure everything is up to date.

  • Have you ever had the problem where you try to plug in your ipod, and you dont get anything.. Like it wont sync, but when you go on your Ipod you get the "Trust this computer" ? Please help

    So, whenever I try to plug in my IPod I get nothing, I get the sounds of it being synced, but I open ITunes and I have nothing. When I access my IPod 5th gen, I get a message asking me to "trust this computer" this just recently became a problem for me and right about now I don't even know what to do. I backed up, IClouded, DFU, and even reset my Ipod. still the same problem. Please help

    I'm having this same problem. I AM NOT HAPPY, APPLE!!! Sure glad I upgraded from a 4th Gen iPod Touch to this iPod 5th Gen that I cannot get recognized in iTunes. Jeez - for as much money as people pay for these products, it sure would be nice if they worked propelry...

  • The iTunes on my desktop is no longer recognizing any of my devices (iPads, iPods, or iPhones).  I am unable to sync.  And when I connect a device I am asked on the device if I "Trust this Computer".  When I hit "Trust" nothing happens.  Help?

    The iTunes on my desktop is no longer recognizing any of my devices (iPads, iPods, or iPhones).  I am unable to sync.  And when I connect a device I am asked on the device if I "Trust this Computer".  When I hit "Trust" nothing happens.  Help?

    Hello monkeymonkeydo,
    To get this fixed use the steps found here:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    Hope this helps.
    ~Julian

Maybe you are looking for

  • Is there a one click save all edits to copies of photos option?

    HI,     Assuming... I have this correct... is there a way to export and merge all your "edits" with your photos and save them as copies with one click rather than individually / one at a time?  Why?  Ultimately so I can save my resulting good photos.

  • Capture excise invoice at MIGO

    Hi, I want to capture excise invoice at MIGO. In migo i am selecting only refer excise invoice & entering excise invoice No & date. But i am getting error message as Excise Invoice ####  of Vendor ####  does not exist for Reference. Supriya.

  • After upgrading to JDeveloper 11.1.2.2.0, page bindings are SLOW!

    Hello Experts, We recently upgraded from JDeveloper 11.1.1.4.0 to version 11.1.2.2.0. We've noticed that if you open the page bindings for a JSPX page, and then double click on anything, like a methodAction binding, it's takes a REALLY long time for

  • IPhone not appearing in iTunes after 3.1 update

    Hi everyone....I went to update to the 3.1 OS for my iPhone 3G but during the update it got stuck at the "connect to iTunes". I have uninstalled iTunes and AMD services multiple times. I managed to restore the phone but after the restore it doesn't a

  • How to keep a table on one page

    Hi, Is there any way to prevent a pagebreak in a table? If a table is selected, then the Inspector-Text-More-Pagination&Pagebreak is grayed out. I tried Inspector-Wrap-Object Placement-Floating, which indeed keeps the table on one page, but has all k