HT1414 iphone stuck in connect to itunes

i have tried to restore, recovery, phone stays stuck in connect to itunes and nothing works.

Did you get it fixed? What did you have to do to correct it?

Similar Messages

  • I was Updating my Iphone 4s to iOS 6 through itunes. an error happended now iphone stuck on connect to itunes logo screen .  tried tukrning on and of it connects but itunes does not recognize so i can restore .. any ideas?

    I was Updating my Iphone 4s to iOS 6 through itunes. an error happended now iphone stuck on connect to itunes logo screen .  tried tukrning on and of it connects but itunes does not recognize so i can restore .. any ideas?

    Dont know if accidently fixed it or not i got it to be recogniced by itune im restoring it now.  i held the power/sleep button till turned off.  then while holding the home button under the screen connected it to the usb wire .. also i change the usb port i was using on my computer dont know if it was luck or what but glad i got my phone back.
    itunes recognized it as in recovery mode
    http://support.apple.com/kb/HT1808
    got it working currently restoring from backup good luck guys

  • Iphone stuck on connect to itunes

    my laptop wont recognise my iphone and its stuck on connect to itunes screen i want to cry! please help

    I have the same problem. Any solutions to this?

  • IPhone stuck on "Connect to iTunes" screen. Connect to computer, "USB device not recognised". Can't reset. Suggestions?

    Above says it all. Frustrated, no one seems to have an answer. Anyone know of anything that could get me closer to fixing it?
    Happened when iPhone 4 was updated to iOS 5. Problem was Kaspersky was on - I know this because I have had trouble when updating my iPhone in the past when it was on. Unable to get anywhere in terms of restoring because it's stuck on Connect to iTunes screen, computer won't recognise it and reset won't work.
    Any help would be appreciated. Thanks in advance.

    I had this problem before and fixed it. Its happened to me again very recently so its not uncommon. I had to completely uninstall ITunes and most importantly uninstall Apple Mobile Device Support which can all be found in the uninstall programs in the control panel. once you have done that, re install the most up to date iTunes (don't worry about having to find another Apple Mobile Device Support software as the most up to date version of that gets installed with iTunes). Once that is done take out the USB cable make sure the iPhone is off or blank ad iTunes is not open. Then simply plug in the USB and iPhone you don't have to hold any buttons and the phone should light up and you get a message about the apple mobile device support software being installed then itunes opens asking if you want to restore this iPhone. if this doesn't work don't worry take out the phone and try a different USB socket making sure iTunes isnt open for some reason it doesnt like it open.
    Hope that helps im only saying whats helped for me so sorry if it doesnt for you

  • HT1386 iphone stuck on connect to itunes mode

    my iphone4 is stuck on connect ti itunes and cant reset.. any suggestions?

    Connect to iTunes on the computer you usually Sync with and Restore...
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • IPhone stuck on connect to iTunes screen do not use iTunes or have it installed on my PCs; does anyone know of an easy fix other than updating windows then installing iTunes?  I don't have time to go through the process again and at this point will d

    Hi all- I'm new to this online community of Apple support; my iPhone 5s is stuck on a screen that has the connect to iTunes icon, this started after I upgraded to IOS 8.1.1 from the beta to fixed version; I don't use iTunes and have an IPad, home PC, office PC, and Galaxy Tab, and I went through (failed) the process of installing itunes on my office PC but needed to update windows; after going through all redommendations I could find, including Apple phone support, I still haven't had success.  Does anyone know a way to get my phone past that screen?  I don't have time to keep doing updates and installation attempts;'I don't care about the content at this point; but I can't get to the settings to "reset all" and start from scratch; I bought i loud for storage and have an old 4s that has a broken screen butt still works and I have another active 4s on my plaN.  Im not tech savvy myself; but I know some community members are pure geniuses! !I just need a fast way to fix this bug;'I use it for work and it's been inaccessible all week, the only time I have to go to an Apple Store is this weekend; I don't want to move to the iphone6 because it's too big.  I didn't know this community existed; it's cool; for this issue, I just have no time for a new phone or phone support again; I'm posting this question as a last resort; any feedback is appreciated......and I apolo in advance if this post goes under the wrong thread

    No. You have no alternative but to plug it into a computer running iTunes and restore it.

  • IPhone stuck in 'connect to iTunes mode' and can't restore via iTunes!!!

    IInstalled new update last night. Then crashed and won't turn on, says connect to iTunes. I have tried to update and restore about 20 times but every time it says halfway through 'the iPhone could not be restored. An unknown error occurred (3) I have done a hard reset about 30 times on the phone tried updating via computer, doesn't let me do that. Doesn't let me restore. I've turned computer on/off reinstalled iTunes. Reinstalled the new software of 8.1.3 or whatever. And now I stand to lose everything!!! What more can I do!! I'm in UAE. And there's no official Apple shops!! I'm soo annoyed and spent hours trying to fix it, I have had every single iPhone and am very competent in the use of them.. Right now I'm on my iPhone 6+ which has the update and it was fine.. Please someone help me, if possible!!

    yes, just to say a big thank you to Apple ...realizing today while browsing these forums that I haven't been the only one. Happened to me when I updated from 8.1.2 to 8.1.3 OTA... device (iPhone 4s) stuck in recovery mode ... how nice, this has never ever happened to me after years of using iOS, whether I updated OTA or via iTunes, never. I was then delighted to experience the restore process ... wasted hours doing that thanks again ! (I have many apps and a big backup so...). Seriously, this is unacceptable.

  • IPhone stuck at Connect to iTunes after update

    I just did an update to my iPhone 4 to 5.1, but the installation failed and now it's stuck on the "Connect to iTunes" screen! I tried to do a restore, that failed too.
    Help? :'(

    At what point does the restore fail?
    Also, is there a number next to the error?
    If so, check out this article:
    http://support.apple.com/kb/TS3694

  • Iphone Stuck on 'Connect to iTunes' Screen

    i have no idea what happened to my phone!! it was working perfectly fine and now my phone is stuck on the connect to itunes screen. if i connect to computer it's on the restore message screen. when i do hit restore the iphone screen goes to the updating screen like normal but then once it's done "updating" it goes back to the connet to itunes screen and my computer gives the same restore message! what is going on?! also, idk if this might be it but my phone is gets burning HOT!! is it possible that something fried up in there? hope someone can help even though when i get the chance i'll talk it to the genius bar.

    Assuming the iPhone is not hacked/jailbroken/unlocked, you will want to either contact AppleCare or set up a Mac Genius appointment at http://apple.com/retail as you suggested. Good luck!

  • IPhone Stuck on Connect to iTunes and iTunes Unresponsive

    I have the original iPhone and was using it as an iPod with just WiFi and no cellular service. It was running 3.1.3 firmware.
    However, a couple of days ago I tried to restore my phone because it was running slow and I just wanted to wipe it and start over. It came up with a weird error on iTunes which apparently was due to the servers being down for the 2g iPhone. When I plugged it in a day later the error was gone but now my phone is stuck on the Connect to iTunes screen and iTunes just says "iPhone" in the main window.
    Things I've tried -
    Reinstalling iTunes
    A different SIM card
    DUF mode - worked and then went back to the same thing
    Restarting my computer
    I'm running out of options.. Any suggestions?

    I just tried renaming the 2G phone back to what is was originally... still did not work.
    I get throught he activation process... then click "Set up as a new phone" because I have no backup to restore from.  I then de-select the "Sync contacts" and "Sync Applications" buttons.
    I tunes throws up a dialog that says "iTunes could not back up the iPhone "mark's iPhone" because the backup session failed."
    I'm getting the feeling this 2G phone is now a 2G brick.
    Any other ideas?
    There must be a way to wipe the thing clean & start over.
    Thanks,
    -mark

  • Iphone stuck on "Connect to iTunes screen", iTunes won't detect it

    I have an iPhone 5. I tried to install the IOS 8 update via iTunes today, but after about 15-20 minutes, my phone went to the "connect to iTunes" screen and would not complete the update. I don't recall if an error number popped up, but at any rate I can't find out what it was or even if there was one now.
    Since attempting to update the iPhone, I cannot get past the "connect to iTunes" screen. My computer detects that there is an apple device, but that's about it. When I plug my iPhone into the computer, iTunes runs in the background but does not pop up like it usually does. Additionally, now if I bring up the task manager and end iTunes, then iTunes still will not pop up if I attempt to run it again with the iPhone still plugged in. iTunes will only pop up if I unplug the iPhone and then run iTunes. iTunes used to pop up automatically once the iPhone was plugged in. As for trying to unbrick my iPhone:
    I have tried turning the iPhone off and on again. It goes to a black screen when off, as usual. It goes to the Apple logo, and then right back to the "connect to iTunes" screen once turned on.
    I have tried uninstalling and reinstalling iTunes after unplugging the iPhone, and then plugging the iPhone back in once iTunes was reinstalled.
    I have verified that Apple Mobile Device Support is installed
    I have verified that the Apple Mobile USB Driver is installed
    I have tried switching USB ports on my computer
    I have tried putting my phone into recovery mode by unplugging it, holding the home and power buttons and then plugging it into the computer while still holding the home button, but there is no effect.
    I have tried updating the phone by going to device manager, then to the update driver screen for the Apple device, and then manually selecting the update from Common Files>Apple>Mobile Device Support>Drivers, but there is no effect.
    I have tried removing the SIM card, but even without the SIM card it still goes to the connect to iTunes screen once turned on again.
    I have tried putting back in the SIM card, but no effect.
    My iPhone has previously had trouble with the last update too, but I was able to get it working again somehow. I've since forgotten how, but I'm pretty sure it wasn't this difficult. I do not know if the last update was ever installed at all after I fixed the iPhone, so I do not know my iPhone's current iOS version. I think it is iOS 7.1.2, but I do not know how to check.
    I would really appreciate any suggestions. Thanks!

    Nevermind, I was able to fix it. I had to put my iPhone into recovery mode, and then plug it into someone else's computer with iTunes. That got it back to normal. Does anyone have any suggestions as to why this is? I'm hoping I won't have to keep repeating this process every update...

  • IPhone stuck at "connect to iTunes" and not detected

    Hey all,
    Last night I tried to update to the new OS. While doing so there was an error with the installation and now my phone is stuck at the "connect to iTunes" logo. When it is plugged in, its not detected by iTunes so I can't restore. I've checked my Device Manager and the phone is indeed detected and installed properly on my computer. I've tried entering DFU mode but that hasn't gotten it detected either. People have been saying just leave it plugged in so I did overnight. Its been 6 hours now and I'm pretty upset. Anyone have any ideas?

    Try connecting to a different USB port, a different sync cable, or a different computer.

  • IPhone stuck in connect to iTunes mode after restore

    I attempted to jailbreak my original iPhone with software 3.1.3 using Spirit. This process failed, and I decided to restore it. After the restore was installed, the phone rebooted, and attempted to access the iTunes Store. However, it cannot reach the store, and I get a window saying error -9813 occurred. My phone is stuck in the emergency call mode now, and any help would be much appreciated! I am running iTunes 8.2.1 on Mac OS X 10.5.4 (outdated, I know, though if I must upgrade iTunes/the OS itself in order to get my phone to work again, I will). Thanks
    Edit: also, I can log in to my iTunes account and browse the iTunes store itself without any problem. The issue is that I can't access the iPhone activation screen.
    Message was edited by: DP154

    Never mind, the problem seemed to resolve itself. I guess the issue here was on Apple's/AT&T's end and not mine, which I was concerned was the case. The phone successfully connected to the iPhone server, and then proceeded to copy data from a previous backup of mine.

  • IPhone 4 Stuck on 'Connect to iTunes' screen.

    I.. was kinda trying to get rid of the iOS 7 update files which were automatically downloaded to my iPhones following this discussion page: https://discussions.apple.com/thread/5379403?start=0&tstart=0
    Following the instructions posted there, I managed to get rid of about 3GBs of the iOS 7 files out of my iPhone 5.
    What I followed was nzzzzz's 'Method B'
    Method B: Open Settings->General->Software Update, Click "Install Now". There will be a prompt says "Verifying update...", Wait until this prompt disappear, there will be a spinning wheel on the black background. Immediately press and hold both of the power and home buttons at the same time. DO NOT release the power and home buttons for about 10 seconds. Your device will reboot. It's done. The automatically downloaded firmware will have been deleted. Now read part 1 to prevent automatically downloading in the future.
    However, when I tried it again on my iPhone 4, it's now stuck on 'Connect to iTunes' screen.
    No DFU modes or recovery modes seemed to be working, so I gave up and decided to restore & upgrade to iOS 7.
    Then there was another problem, iTunes 'did' recognize the device as in 'recovery mode', downloaded the 7.0.3 update file, and tried to restore the device... but it got me 'error 9134'.
    I followed the instructions on forums and discussion pages, and even called the Apple Care Services for technical support... but nothing worked. Nothing.
    All those 'hosts' file edit and iTunes removal(and other following services) + download/install to the latest iTunes did not work on me, and now the device is 'just stuck on Connect to iTunes' screen.
    Any suggestions..?
    (BTW, English is not my native language, so if there's anything that cannot be understood, tell me)
    + Thanks in advance
    Additional info:
    iPhone 5: Tried to remove the iOS 7.0.3 files on iOS 6.1.4
    iPhone 4: Tried to remove the iOS 7.0.3 files on iOS 6.1.3
    Windows 8. latest iTunes (Newly bought computer + latest iTunes installed on 10/26/2013)
    Windows 7, iTunes v 11.0.4.4 (The computer that successfully factory-resetted my old iPhone 4S and iPhone 4. The same computer that's not working with the same iPhone 4 now.)
    Plus, my iPhone 4 is not backed up... not even in iCloud I think... There are some old pictures I'd like to keep, but almost forgot to get them out since I bought 5 a few weeks ago. I was using the iPhone 4 for the TV cable with the 30-pin connector.

    Hi, I solved this problem on my iPad.
    First I followed the steps here: http://support.apple.com/kb/HT4097?viewlocale=en_US  and recovered the iPad. iPad turns empty like new.
    Then I followed the steps here: http://support.apple.com/kb/HT1414?viewlocale=en_US (Option: Restoring your iPhone, iPad or iPod Touch) and restored my iPad from a previous backup from iTunes.
    When the backup restore was finished, many apps were missing on my iPad. I synchronized it again with iTunes (it took a while although I don't have many apps) and everything was back exactly as before.
    I don't know what caused the problem in the first place, being stuck in the iTunes USB screen, but it seems to be solved now. I will anyway try to always remember to close all apps and not leave them running in background. Maybe my iPad got confused?
    Regards
    Sonja

  • HT201263 iPhone 4S Stuck on 'Connect to iTunes' during 7.1.1 update

    Hi, I was updating the lastest software 7.1.1 OTA, available on iPhone 4S while it was on charging, as battery was below 50%. But during in between update, the phone got stuck on 'connect to iTunes'.
    Unfortunately, I dont have an PC or Mac book where I could download and connect to itune.
    Is there any alternate to get this sorted. Will I loose my contacts? Photos/videos? etc?
    Kind regards    

    Hello SamuelXavier427,
    Thanks for using Apple Support Communities.
    First, I'd like you to just simply reset your device by following the steps in the article below, in case you accidentally entered recovery mode.
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/HT1430
    If the issue does persist, then you will need to connect your iPhone to a computer, and using iTunes restore it.
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/HT1414
    Take care,
    Alex H.

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